How to cancel your Disney Plus subscription

Disney Plus
(Image credit: Future)

The cost-of-living pressures haven’t been easy for the average Aussie, making life just a little bit harder, and having to figure out what to let go of is just as challenging. More often than not, streaming services are the first to go when cutting down monthly spends.

With a wealth of Disney-licensed content, plus original shows, movies and more, Disney Plus has a heck of a lot to offer, although the majority of the platform is tailored towards a family-friendly audience. If that’s not your cup of tea, then perhaps you might be considering parting ways with Disney’s streaming platform.

To help you do that, we’ve listed six easy steps below on how to cancel your Disney Plus subscription. Note that this doesn’t fully delete your account and you can always reactivate it at any time.

Step 1: Log into Disney Plus

Image of Disney Plus login page

(Image credit: Disney Plus)

In order to cancel your Disney Plus subscription, you’ll need to log into your account via a computer or mobile browser. 

Please note, you cannot cancel your Disney Plus account using a Disney Plus app on any Smart TV or if your Disney Plus subscription is provided through one of its partners, such as OnePass.

Step 2: Select your Profile

Once logged in, click on your Profile, depicted by the icon of your choosing, in the top right corner of the Disney Plus homepage. 

Step 3: Select the Account tab

There’s a menu dropdown living under your Profile icon — click on the Account tab in this menu.

Step 4: Find your Disney Plus subscription

Image of Disney Plus account page

(Image credit: Disney Plus)

Your Account tab will open a new page that looks like the above image containing your plan information. Scroll down to where your Disney Plus subscription is listed under the Subscription tab and click on it.

Step 5: Select ‘Cancel Subscription’

Image of Disney Plus subscription page

(Image credit: Disney Plus)

Selecting your subscription will take you to the landing page as pictured above. It will feature your account information and a button at the bottom that says ‘Cancel Subscription’. Click on it to proceed with cancelling your account

Step 6: Confirmation

From that landing page, you’ll be directed to a final cancellation page, where you will select a reason for cancelling. There’s an optional survey here that you can fill out if you like, then submit your cancellation. 

If you’ve cancelled your subscription on the day before your new billing cycle, you’ll automatically be redirected to the Disney Plus sign-on page once the process has been completed. You’ll also receive a cancellation confirmation email to your account’s registered email address. 

You’ll still be able to sign-in and use your Disney Plus account for the remainder of your monthly billing period if you’ve undertaken the cancellation process well before your next renewal. After that date, though, your account will indeed be cancelled. 

Optional step: Deleting your Disney Plus account

While the above steps will leave your account information intact so you can reactivate your subscription at a future date, there is a way to completely delete your Disney Plus account.

To do that, simply follow the steps above, then log back into your account and select Settings. Underneath Settings, there will be an option to ‘Delete Account’, that you can click on.

After selecting ‘Delete Account’, log into your account again and fill in a 6-digit verification code that will be sent directly to your registered email address. Hit ‘Delete’ after inputting the code

Note that this permanently deletes your account and you will need to subscribe as a new customer if you’d like to watch anything on Disney Plus again.

Should you cancel Disney Plus this month?

Cancelling Disney Plus depends on whether you’re getting any value out of it — in other words, is the content library worth the money you’re spending on it. If you’ve decided that it's not up to par when compared to other streaming services you already subscribe to, then it may be worth cancelling. 


If you're unsure about Disney Plus, here's a reason to stay subscribed this month. 

Disney Plus reigns supreme in June thanks to a mega lineup of shows debuting this month. New releases kick off with The Acolyte, which will join the extended Star Wars universe on June 5th. We will also see the latest season of the award-winning comedy series, Abbott Elementary, before we can feast on the long-awaited third instalment of The Bear, premiering on June 27th. Two new Star originals are expected to drop mid-month, Queenie and Under The Bridge, rounding out the start of your winter holiday binge.

Honestly, it’s up to you on how you want to spend your hard-earned cash, so if you’re looking for ways to save on your subscriptions, you can check out our streaming services price comparison hub.

Lucy Scotting
Staff Writer

Lucy Scotting is a digital content writer for Tom’s Guide in Australia, primarily covering NBN and internet-related news. Lucy started her career writing for HR and staffing industry publications, with articles covering emerging tech, business and finance. In her spare time, Lucy can be found watching sci-fi movies, working on her dystopian fiction novel or hanging out with her dog, Fletcher.