Charter Implements Internet Usage Caps

By Gavin Steacy, published on February 7, 2009 at 5:00 PM
Source: Tom's Guide US | Keywords: , , , | Themes: The Internet, Business
Syndication: Add to your Google homepage Add to My Yahoo!

Internet usage caps, unfortunately seem to be becoming more common. Earlier this week, Charter Communications confirmed to Broadband Reports that it would be introducing new usage caps on their broadband Internet plans.

The usage caps will only affect users on 25 Mbps and slower speeds. Users on a 15 Mbps or slower connection will be capped at 100 GB per month, which 15-25 Mbps connection will have a 250 GB cap imposed on them. These caps will not be applied to the new 60 Mbps tier, according to Charter's Eric Ketzer.

“In order to continue providing the best possible experience for our Internet customers, later this month we will be updating our Acceptable Use Policy (AUP) to establish monthly residential bandwidth consumption thresholds... More than 99 percent of our customers will not be affected by our updated policy, as they consume far less bandwidth than the threshold allows,” said Ketzer.

Charter is just one of several ISPs who have considered usage caps for their customers. AT&T and Time Warner began trials with bandwidth caps back in 2008. There's a good chance that more trials from other ISPs are on the horizon as they jump on the bandwagon.

While 100 GB may seem impossibly restrictive for some users, users in other western countries such as Australia would jump on a chance to have 100 GB and 250 GB caps from most of their ISPs. Many Australians are using broadband caps under 15 GB per month. In fact, you could be paying $29.95 (AUD) per month for a mere 200 MB cap, with $150/GB fee after the cap is exceeded. Perhaps that is why 22 percent of Australia is still on dialup.

Comments | Print | Send to a friend
Content also available in : Charter Implements Internet Usage Caps

Sponsored links

Comments

jerreece 02/07/2009 11:16 PM
Hide
-1+

I suppose 100GB / month is probably fine for most users. At the same time though, I don't like the idea of having a limit on my own internet usage period.

Just don't see this as a step forward. I think I'd switch internet companies just to find a company that had unlimited usage.

MotorMouth 02/07/2009 11:32 PM
Hide
-3+

I wonder why the cap on all of the older and cheaper plans and not the new 60mbps? Could it be they want us to buy the new more expensive plan, just so we can be capped again? I'm a Charter customer if they cap me I will lower my Internet package. Plain and simple why should I pay for a service I can't use. All of the idiots that don't will be stupid to give into them.

soldier37 02/07/2009 11:33 PM
Hide
-1+

I pay $60 a month for internet alone, $153 a month total. I should be able to download all I wish. Charter is a known monopoly in the areas they offer cable, with no real competition to bring prices competitive.

MotorMouth 02/07/2009 11:38 PM
Hide
-1+

jerreece :
I think I'd switch internet companies just to find a company that had unlimited usage.



That's not going to be feasible much longer. They all clam unlimited usage as long as you don't exceed the cap.

Anonymous 02/07/2009 11:42 PM
Hide
-1+

What's interesting: at 15mbps download, you could technically achieve your cap within your first 15.5 HOURS of the month. ((100gb*1024*1024*8)/15000kbps)/60s/60m = 15.53 hours

noahjwhite 02/07/2009 11:46 PM
Hide
-1+

I was afraid something like this was going to happen. Ultimately I think it comes down to profiteering. I doubt they will EVER lower the cost to people that use little bandwidth, yet, I find it likely that they will impose higher and higher rates on those that use high rates. With streaming HD video services like netflix popping up you could reach that 100GB limit faster than you think. I would estimate that my monthly rate is somewhere closer to 300GB. And that's just download. I have an always on torrent client server.

jhansonxi 02/07/2009 11:55 PM
Hide
-1+

Charter will now have bad network service to match their bad customer service.

Anonymous 02/08/2009 12:18 PM
Hide
-0+

I wish in here we would have such big usage caps (Europe, Portugal) o_o
We don't have connections faster than 30 Mbps. Even though some ISPs already have unlimited traffic, many have caps like 20GB limit on downloads + uploads for a 10Mbps connection or 40GB limit on a 20Mbps connection (both have something called "happy hours", with unlimited traffic between certain times during the night, for example between 1am and 9am).

eklipz330 02/08/2009 12:40 PM
Hide
-1+

darnit, now its gonna take me forever to download the entire internet...

Anonymous 02/08/2009 2:41 AM
Hide
-0+

I hate the idea of this, though I hardly ever reach those levels. I wish they would also implement something like ATT where if I don't use my bandwith one month, it would roll over to the next.

ProDigit80 02/08/2009 2:50 AM
Show
randomizer 02/08/2009 2:54 AM
Hide
-0+

Australia typically throttles speeds on the mainstream plans to 64kbps (8kB/s) once you reach the tiny caps we have. The uber expensive ones, or the ones with VoIP get 128kbps or 256kbps.

seboj 02/08/2009 3:57 AM
Hide
-1+

Quote :Charter will now have bad network service to match their bad customer service.


QFT.

I just switched from Charter to a slower DSL connection. I was regretting the switch until I heard about this.

afrobacon 02/08/2009 4:42 AM
Hide
-4+

I hope they at least implement a meter of some sort that tells your how much you have left...

Mainstream wireless protection is a joke and is far too easy to hack into. What if someone goes over their limit by a few hundred gigabytes because their neighbor found it more convenient to use someone elses internet?

Anonymous 02/08/2009 4:59 AM
Hide
-2+

Watching Cable TV generates about 1 gig an hour. How can they argue that internet needs to have these usage caps? They might as well put a cap to how many TV shows we can watch.

randomizer 02/08/2009 5:03 AM
Hide
-0+

WPA/WPA2 will stop most 13-year-old kids trying to be l33t with others' connections, but the problem is most people still use 64-bit WEP or nothing at all. :pfft:

Usage meters aren't entirely accurate because they only measure traffic which reaches the client they are installed on.

Anonymous 02/08/2009 5:11 AM
Hide
-0+

I agree with noahjwhite. It is just another way to gouge their customers.

Sad Panda 02/08/2009 5:12 AM
Hide
--2+

randomizer :
Usage meters aren't entirely accurate because they only measure traffic which reaches the client they are installed on.



Usage Meter goes on the router not the computer, dumbass.

Tindytim 02/08/2009 5:13 AM
Hide
-1+

ProDigit80 :
The cap really don't make all the difference, I think there are very few people downloading over 1,2TB/year.


Sure, very few people download 1.2TB of content to their hard drive each year. But in a day and age when even YouTube has HD content, it's easy to hit that limit. If you like to stream Movies from Netflix, or with all the Networks offering streaming of some of their episodes, TV shows, or playing games online, VOIP, all of these things are bandwidth intensive.

randomizer 02/08/2009 5:13 AM
Hide
-4+

sad panda :
Usage Meter goes on the router not the computer, dumbass.


That depends on which usage meter you use.

Anonymous 02/08/2009 6:32 AM
Hide
-1+

OMFG, I ain't going to move to a Charter occupied city. But again, TimeWarner will follow too.

MDillenbeck 02/08/2009 6:50 AM
Hide
-1+

When they announced their "unlimited" service, we knew the caps would be announced.

It is a response to people dumping their cable for sources like Hulu, Netflix, and network streaming websites.

Take my situation - I put up with crappy delivery of HD channels from charter because I could get basic then add HD for $8 a month. I watched only HD channels. Then they changed the policy - HD channels were lined up with expanded cable service and the HD channels were free IF you had expanded cable. Then, for the 5 channels that were HD only you had to pay the "reduced" fee of $5/month. Somehow basic -> expanded for +$25/month -$3/month HD reduction sounds like an increase to me. Don't forget your $10/month for HD tuner box also. *sigh*

My response. Screw it. My 42" tv is my computer monitor now, and I started using Hulu to watch a handful of shows I care about plus occasional movies. I was going to add netflix - but now comes the cap.

Essentially Charter (and just about every cable company) is saying that we have to pay for TV service from them whether we get it from them directly or over their internet service.

It wouldn't be so bad if they actually offered unlimited plans everywhere - but with such a limited initial market, we'll have to buy $300+/month business plans!

Oh well, I guess this is good. Its time to finally dump charter completely. If I'm not gonna have enough bandwidth to download my distros, patches, movies, shows, and maintain my web site, I might as well reduce my internet to emailing and just use cellular broadband that I carry in my pocket. Then I'll buy the movies...

...and I guess its a good thing I don't really game any more. Don't have to worry about online games, digital downloads, and Steam eating up my precious bandwidth.

Anonymous 02/08/2009 11:28 AM
Hide
-0+

Don't see what the problem is. I watch an occasional video on netflix but at the intermediate quality I doubt it comes to more than a GB per movie. They wouldn't have to throttle anyone if wasn't for all the f***ing pirates of movies/HD TV. Maybe they could have unlimited use of approved channels but caps on bittorrent (fair cap to allow download of legit isos for example). I suppose pirates will just find a way around it.

EnFoRceR22 02/08/2009 12:39 PM
Hide
--1+

jawshoeaw2 :
Don't see what the problem is. I watch an occasional video on netflix but at the intermediate quality I doubt it comes to more than a GB per movie. They wouldn't have to throttle anyone if wasn't for all the f***ing pirates of movies/HD TV. Maybe they could have unlimited use of approved channels but caps on bittorrent (fair cap to allow download of legit isos for example). I suppose pirates will just find a way around it.



I can see you havent thought out your point at all. Good job being ignorant. If you seriously think pirates caused them to cap bandwidth your on more drugs then rockbands in the 80's.

has to do with more people using the internet and them either not having the money to upgrade thier network ( or refusal to do so ) And a huge load on thier 1990's built infastructure. Along with more and more internet delivered content and communication they have a hard time keeping up with the load so thier users who use thier net constantly compain about slow speeds THIS cap is thier awnser to not expanding thier network with thier expanding needs.

However if they did what verizon did and saw this coming they would have put the money into thier network and wouldnt be dealing with this now. Everyone said verizon was crazy for spending billions on thier network overhauling it for this new century. Personaly i think everyone else was cerazy for not doing it. now these networks will lose thier revinew while verizon sucks it up. That of course is until people stop using the internet (lol) or they shell out the cash to move beyond thier 56k network. (56k as in anchient.)

Anonymous 02/08/2009 2:18 PM
Hide
-2+

Here in Aus the bandwidth usage can be monitored from your isp's website (which doesn't count towards your cap, along with alot of other things). Its very accurate and gives you estimates on how much you can download for the rest of the month etc.

At the moment i'm paying $70 aud or $47 usd for 60gb a month on a 24gbit connection which ain't bad but wow you guys should consider you self's lucky. I can't believe your complaining about 100gb's or even 250!

Dyseman 02/08/2009 3:33 PM
Hide
-1+

I'm on Charter. I guess I'll have to go to DSL. I have Vonage, 3 Everquest2 accounts. XBox360 using Netflix. 3 people on Ventrilo for Game chatting. Sorry, charter, pay too much subscriptions now, not going to bow to you.

Putting CAPS on something that is becoming an everyday utility isn't right. Oh, you can only use so much water, electric, gas? don't think so.

ginbong46 02/08/2009 4:21 PM
Hide
--2+

I have a 60GB usage limit with a 15 cent per MB penalty for going over the limit costing me $129.95 on Telstra ISP here in Australia.

Thanks for pointing out that Australia has bad ($hit) quality ISP's.

I would take 100GB caps any day thank you very much

ginbong46 02/08/2009 4:37 PM
Hide
-0+

ginbong46 :
I have a 60GB usage limit with a 15 cent per MB penalty for going over the limit costing me $129.95 on Telstra ISP here in Australia.Thanks for pointing out that Australia has bad ($hit) quality ISP's.I would take 100GB caps any day thank you very much



Woopps let me correct that 60,000MB not 60GB. Cheap Australian ISP's lol..

ginbong46 02/08/2009 4:38 PM
Hide
--1+

Rags :
Here in Aus the bandwidth usage can be monitored from your isp's website (which doesn't count towards your cap, along with alot of other things). Its very accurate and gives you estimates on how much you can download for the rest of the month etc. At the moment i'm paying $70 aud or $47 usd for 60gb a month on a 24gbit connection which ain't bad but wow you guys should consider you self's lucky. I can't believe your complaining about 100gb's or even 250!



What ISP are you on and in what state?

macer1 02/08/2009 5:46 PM
Hide
--3+

if you don't like your provider then change providers. The Internet is NOT a necessity, if you don't like the rules then don't play with their toys.

JonnyDough 02/08/2009 6:29 PM
Hide
-0+

This has the potential to:

1. Slow piracy through the torrents.
2. Speed up the internet.
3. Piss a lot of people off.
4. Rip of consumers who's internet is being stolen (hopefully it will help catch internet thieves).


Comments are closed on this page.

Sponsored links