Puffy Cloud mattress review 2024

How well does the Puffy Cloud mattress balance value and comfort? We put it to the test

The image shows the Puffy Cloud mattress on a beige bed platform in a neutrally decorated bedroom
(Image: © Puffy)

Tom's Guide Verdict

The Puffy Cloud mattress doesn't have the characteristic sink of a typical memory foam bed, but that's not necessarily a bad thing. We found it supportive for back sleeping, and while we felt cradled in all the right places when side sleeping, it may not satisfy smaller sleepers and those who crave deep pressure relief. Other highlights include superb motion isolation, above-average cooling, and a warranty for life – but look elsewhere if edge support is a priority or you're particular about textures as the top cover is very slippery.

Pros

  • +

    Great support for back sleepers

  • +

    Excellent motion isolation

  • +

    A foam mattress that sleeps cool

  • +

    Limited lifetime warranty

Cons

  • -

    May be too firm for some

  • -

    Only 10" high

  • -

    Slippery top cover

  • -

    Weak edge support

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Puffy Cloud mattress review in brief

The Puffy Cloud mattress is the brand's entry-level memory foam model, with a starting sale price of only $599 for a twin. One of our reviewers slept on a king-size Puffy Cloud mattress for one month to see how it fares against the best mattresses of 2024. Our full Puffy Cloud mattress review is below, but here's the short-and-sweet version if you only have time for the highlights...

This memory foam mattress has six layers, starting with the Cool Touch Cloud Cover which is soft to the touch, though a bit slippery. There's also a fiber layer to help with airflow and a 2" layer of gel-infused Cooling Cloud foam to keep things at a comfortable temperature while cradling your joints. The bottom layers lend support and stability.

Puffy Cloud mattress review specs

Puffy Cloud Mattress

(Image credit: Puffy Mattress)

Type: Memory foam
Materials: Memory foam, poly foam, heat-resistant fibers
Firmness: 6-8/10 (we rate it a 7/10)
Depth: 10"
Trial period: 101 nights
Warranty: Lifetime
Price bracket: Midrange
Queen sale price: $1,049 at Puffy

Our lead reviewer is a side sleeper. With the Puffy Cloud, he felt pressure relief from his shoulders and hips when he would lay on one side all night. His wife, who is a back sleeper, noticed she was waking up with less stiffness in her lower back when sleeping on this mattress. Although it's a memory foam mattress, it doesn't sink all that much so keep that in mind if you're smaller in stature or like the hug of foam.

The cooling layers were effective at keeping our tester cozy, with some minor heat retention after a point (but not enough to disrupt sleep). Unsurprisingly, motion isolation is top-notch. Edge support dips a little bit, especially with the slick surface. If our tester sat too far forward, he could feel himself sliding off the bed. (The slick top cover also made keeping a fitted sheet in place difficult.)

The 10" profile is slightly shorter than our tester anticipated, as he felt lower to the ground than his previous mattress. (It also left a little gap between his headboard and mattress.) This is on the lower end of the mattress thickness we recommend for most adults so if you're tall or have a higher bedframe, keep that in mind.  (You could go for the 12" Puffy Hybrid Lux mattress – it has excellent edge support, too.)

Puffy gives sleepers 101 nights to test its Cloud mattress, with free returns if you're not satisfied. There's a two-week minimum before returns are allowed, which is half the time we normally see from sleep brands. It also includes a limited lifetime warranty with free replacements. The MSRPs are inflated, as mattress sales keep the Puffy Cloud in mid-range territory.

That's our Puffy Cloud mattress review abridged. Keep reading to see if it's the best memory foam mattress for your needs...

Puffy Cloud mattress review: Prices & deals

  • A queen sells for $1,049 after up to $1,350 off in regular sales
  • Discounts available for military, healthcare, and education
  • Includes a 101-night trial, lifetime warranty, and free bedding 

The Puffy Cloud is the brand's entry-level model. Don’t let the bloated MSRPs scare you away because it's always on sale after a Puffy Mattress discount code, effectively making it a mid-range mattress. Regular markdowns cut up to $1,350 off, but you can save up to $1,450 after discounts for military, healthcare professionals, and students and educators.

Here's the MSRP for all sizes of the Puffy Cloud, plus the price you can expect to pay:

  • Twin: MSRP $1,949, (but regularly $599)
  • Twin XL: MSRP $2,099 (but regularly $749)
  • Full: MSRP $2,249 (but regularly $899)
  • Queen: MSRP $2,399 (but regularly $1,049)
  • King: MSRP $2,599 (but regularly $1,249)
  • Cal king: MSRP $2,599 (but regularly $1,249)
  • Split king: MSRP $2,848 (but regularly $1,498)

Included in the price are free shipping and returns, a 101-night trial period, and a lifetime warranty that covers repairs and replacements for as long as you own the mattress. You'll also get a free accessory bundle that includes two pillows, sheets, and a mattress protector.

Puffy Cloud mattress: Was from $1,949

Puffy Cloud mattress: Was from $1,949 from $599 at Puffy
Don't let the bloated MSRP scare you away as this memory foam mattress is always on sale. Save up to $1,350 – or more if you qualify for a military, healthcare, or education discount. Free shipping and returns are standard, as are a 101-night trial and a lifetime warranty. Free bedding is included, too.

Puffy Cloud mattress review: Design

  • A 10" memory foam mattress with six layers
  • Mix of foams for support, relief, and cooling
  • Made in the USA without fiberglass

Puffy Cloud mattress, layer by layer

(Image credit: Puffy)

The Puffy Cloud is a 10" memory foam mattress with six layers. The top half focuses on temperature regulation, capped by a Cool Touch Cloud Cover knit with cooling yarns that give it a slick finish. Next is a climate fiber layer made with a soft, heat-resistant fiber to aid airflow. Following that is a 2" layer of gel-infused Cooling Cloud foam to disperse heat and relieve pressure.

The bottom half of the mattress starts with a 2" layer of pressure-relieving foam, but instead of that sink-in feeling, this helps support your spine. At the base is a 6" high-density foam core for support, stability, and motion isolation. The mattress base cover helps keep the mattress in place on any frame or surface.

The Puffy Cloud is endorsed by the American Chiropractic Association. It's manufactured in the USA using CertiPUR-US certified foams and a non-fiberglass flame barrier.

Puffy Cloud mattress review: Support & Comfort

  • A medium-firm mattress, which we rate a 7 (out of 10)
  • Great for back sleepers with aches and pains
  • Comfortable for side sleepers who like a firmer bed

Puffy rates its Cloud mattress between six and eight on its 10-point firmness scale (medium-firm). Our lead tester agrees with this assessment, rating it a 7/10. There's a slight sink-in feeling, but it doesn't mold too closely to your body – nor does it take long to snap back into place. If you're looking for that 'traditional' memory foam feel, you won't find it here.

Our lead tester is a side sleeper who went from a plush hybrid mattress to the medium-firm, all-foam Puffy Cloud. It took him about a day to adjust and despite the firmer feel, he felt ample pressure relief for his shoulders and hips. Meanwhile, our lead tester's wife is a back sleeper. She also agreed with the medium-firm rating and felt the Puffy Cloud offered enough support and comfort to stay on her back throughout the night without lower back stiffness in the morning.

Puffy Cloud mattress sink test

(Image credit: Future / Jonathan Knoder)

For an objective look at the pressure relief of the Puffy Cloud mattress, we placed a 25lb weight at the center of the bed. With a 2" sink, that's about what we'd expect for a medium-firm mattress.

According to the brand, the Puffy Cloud is built to suit all sleep positions. As a medium-firm mattress with moderate give, we'd advise lightweight side sleepers (under 150lbs) to consider something softer as they may not receive the contouring they need. Although Puffy says its Cloud mattress can support up to 350lbs per side, sleepers over 230lbs might benefit from a sturdier hybrid construction. 

Score: 4.5 out of 5 

Puffy Cloud mattress review: Performance

Our tester, his wife, and his dog slept on a king-size Puffy Cloud mattress for a month. Beyond the comfort and support of the mattress, we also evaluated motion isolation, temperature regulation, and edge support, along with delivery, setup, and the overall quality of the mattress. Here's how they fared...

Setup & delivery

Puffy offers free shipping. Our test mattress was delivered to the entrance of our lead reviewer's garage. There are a few mattress companies out there that provide White Glove Delivery, where they’ll bring the mattress inside and set it up for you. Puffy isn't one of them. 

The setup entailed putting the mattress on the bed and unrolling the many layers of plastic. Cutting the final plastic encasement allowed the mattress to expand. Puffy recommends letting the mattress air out for at least two hours before laying on it. Some mattress companies require you to wait between 24 and 72 hours so you don't have to plan as far ahead here.

Puffy Cloud mattress during setup, wrapped in plastic on our tester's king bed frame

(Image credit: Future / Jonathan Knoder)

Our tester noted very little off-gassing, which is the plastic-like smell that accompanies many boxed mattresses as volatile organic compounds (VOC) emissions are released into the air. He's tested mattresses where the smell lingered for weeks, but with Puffy Cloud, the smell was completely gone within a couple of hours. That said, your mileage may vary depending on the size of your room and how soon you unbox your mattress.)

If you don’t like your mattress after two weeks, you can return it free of charge. (Notably, most sleep brands have a 30-day minimum for returns.) Puffy will arrange for the mattress to be donated to charity on your behalf, or you can donate it yourself. 

Score: 4 out of 5

Temperature regulation 

Testing this mattress in the dead of summer, the Puffy Cloud did a good job keeping our tester cool. However, whenever he got up in the middle of the night, he noticed where he'd been laying was notably warmer than an unslept part of the bed – indicating some heat retention, but not enough to make our tester uncomfortable. 

The Puffy Cloud does have some components, like a cool-touch cover and a layer of gel foam, but the fact that it doesn't sink like many other all-foam mattresses helps prevent heat buildup, too. The only issue we had was with the slick finish of the top cover. On several occasions, we had to slip our fitted sheet back into place because it would slide off.

Score: 4.5 out of 5

Motion isolation

Puffy Cloud mattress motion isolation test featuring an empty glass, a 25lb weight, and a tape measure

(Image credit: Future / Jonathan Knoder)

Where many memory foam mattresses shine compared to innerspring or hybrid mattresses is motion transfer, and the Puffy Cloud mattress is no exception. During our objective tests, we dropped a 25lb weight on the mattress where a drinking glass stood to see if the glass would tip over, measuring the distance between the weight and the glass. It took until the weight was six inches away from the glass before the glass tipped over. 

The Puffy Cloud did a great job of curbing motion transfer in our real-world test, too. When our tester's dog would move around or leave the bed in the middle of the night at night, it'd go virtually unnoticed. 

Score: 5 out of 5 

Edge support

Memory foam mattresses aren't usually known for their edge support, and that includes the Puffy Cloud. When we placed a 25lb weight in the middle perimeter, it sank around 3/4" deeper than the center of the bed. Ideally, the center should have a deeper sink than the edges since that's where the pressure relief is (or should be). 

Beyond the extra sink, the cooling cover is as slick as it is soft. When our tester would sit on the edge of the bed, he could feel himself sliding off the mattress onto his feet. This may be problematic if you need to sit on the side of your bed before getting up or down. Hybrids are generally better for this, but read our Bear Original mattress review to learn about an all-foam bed with excellent edge support.

Score: 3 out of 5 

Puffy Cloud mattress, a closeup of the edge of the bed

(Image credit: Future / Jonathan Knoder)

Durability and build quality 

The build quality of the Puffy Cloud is nice. The mattress cover is soft and smooth and doesn’t have any noticeable stitching errors or fabric poking out of place. At the center of the encasement (the gray part of the mattress), there's a crease that runs through the logo. It makes it look like it never fully expanded but our sleep quality never suffered. It's an aesthetic thing that our tester thought would be gone a month after the testing. 

Rotating your mattress should help it last longer, as will wrapping it in a mattress protector. The average lifespan of a memory foam mattress ranges from 7 to 10 years, but Puffy provides a lifetime warranty, indicating a high level of trust in the quality of its products. Notably, the warranty comes with free replacements for the lifespan of the mattress.

Score: 4 out of 5 

Puffy Cloud mattress review: User reviews

  • 4.8 out of 5 stars from over 12,000 reviews (August 2024)
  • Several reviews include accompanying video
  • No way to sort by star ratings or date

As of September 2024, the Puffy Cloud has over 12,000 reviews on Puffy's website, with a rating of 4.8 stars out of 5. Many reviews have accompanying videos so you can see real people give their stories and talk about the mattress. Also helpful is that a lot of reviewers indicate what type of sleeper they are, whether they share the bed, and what size they purchased.

However, there's no way to filter by star rating, which makes it difficult to read the less-than-stellar reviews, as well as the middle-of-the-road accounts. Nor can you order reviews by date. 

We were particularly curious to see how well the Puffy Cloud mattress held up with regular use, given we only tried it out for one month. Many reviewers claim their mattresses are still holding strong after several years of use. On a related note, several people mention that the mattress doesn’t sink in too much despite being a memory foam mattress. This is either a pro or a con, depending on your preference.

Should you buy the Puffy Cloud mattress?

Puffy Cloud mattress review, featuring the mattress on a king-size bed frame in the tester's bedroom

(Image credit: Future / Jonathan Knoder)

Our lead tester and his wife slept well on the Puffy Cloud mattress, finding it comfortable and supportive for side and back sleeping. Motion isolation is top-notch, and while it's not quite on par with the best cooling mattresses on the market the Puffy Cloud did a good job of keeping our lead tester sweat-free in the dead of summer.

One reason you may want to shy away from this mattress is if you have trouble getting out of bed in the morning. Elderly individuals or those with mobility issues may want a springy mattress that propels them out of bed. Edge support isn't great, either, and the slippery material of the cover doesn't help matters. 

The Puffy Cloud also doesn't have the deep sink of a Tempur-Pedic or many other memory foam mattresses. This could be a problem if you want a side sleeper mattress with more pronounced contouring for your joints, or if you simply like feeling hugged by your mattress. 

Still, it's nice knowing that if you want to try this mattress, it’s essentially risk-free. The 101-night trial is plenty of time to decide whether Puffy Cloud is right for you. And if you ultimately decide not to go with the mattress returns are free, and you can support charity in the process.

First reviewed: July 2024

Puffy Cloud mattress review: Alternatives to consider

The DreamCloud Mattress: $1,013 was $419 at DreamCloud

The DreamCloud Mattress: Was from $1,013 was $419 at DreamCloud
If the Puffy Cloud is a bit too far outside of your budget, the DreamCloud Hybrid mattress is a wonderful alternative with a firmer feel, a taller profile (12"), and better breathability. A queen-sized DreamCloud sells for $665 after regular sales, roughly $400 less than the Puffy Cloud. It also comes with a lifetime warranty and a one-year trial. Read more in our DreamCloud Mattress review.

Saatva Loom & Leaf mattress: $2,395 was $2,095 at Saatva

Saatva Loom & Leaf mattress: Was from $2,395 was $2,095 at Saatva
If your budget can stretch beyond the mid-range price of the Puffy Cloud, consider this luxury all-foam mattress from Saatva. The Loom & Leaf comes in two firmness levels and has a specialized lumbar zone to aid with alignment and back pain relief. A queen retails for $2,395, but regular Saatva mattress sales knock hundreds of dollars off. Read more in our Saatva Loom & Leaf mattress review.

Siena Memory Foam mattress: $529 from $199 at Siena Sleep

Siena Memory Foam mattress: Was from $529 from $199 at Siena Sleep
On the other hand, if you’re really budget-conscious, there's the Siena Memory Foam mattress. It is a little firmer than we anticipated and will contour even less than the Puffy Cloud, but it also boasts stronger edges along with excellent motion transfer. Plus, it's hard to overlook the $399 price for a queen, which also includes a 180-night trial. Read more in our Siena Memory Foam mattress review.

Jonathan Knoder

Jonathan Knoder is a freelance writer and covers a variety of topics from tech to lifestyle, but he has a special affinity for audio gear and smart home tech. He is based in Ogden, Utah and his writing has been featured in Top Ten Reviews, Tom's Guide, SPY.com, Security Sales and Integration, and Salt City Hoops. Jonathan graduated from Weber State University with a degree in digital media. Outside of work, Jonathan is usually playing guitar and drums, at the park with his dog, or slicing it into someone's house at his local golf course.

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