Saatva Classic mattress review 2023: hotel luxury at home

The Saatva Classic mattress offers comfort and luxury for a reasonable price, but is it right for you?

Saatva Classic mattress review: image shows the mattress placed on a beige color bed frame in an outdoor space overlooking a blue ocean
(Image: © Saatva)

Tom's Guide Verdict

The Saatva Classic mattress is a luxurious innerspring hybrid that delivers premium comfort and support for far less than its high-end rivals. A plush pillow-top provides cushioning for your body, and a double layer of coils mixes sturdy lumbar support with a little bounce. You can choose from 3 firmness levels and 2 heights, too. We loved sleeping on this mattress during our tests, so if you're looking for affordable luxury that lasts, we highly recommend the Saatva Classic.

Pros

  • +

    Customizable firmness and height

  • +

    Cheaper than luxury rivals

  • +

    Free white glove delivery

  • +

    Handcrafted in the US

Cons

  • -

    $99 fee to refund or exchange

  • -

    Some may find it too tall

  • -

    Some minor motion transfer

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Saatva Classic mattress review in brief

  • Saatva's most affordable luxury mattress
  • Fantastic pressure relief
  • Excellent edge support

The Saatva Classic mattress is an award-winning luxury innerspring hybrid from New York-based sleep specialist Saatva. It comes with the accolade 'America’s best-selling online luxury innerspring', so we decided to test it for ourselves to discover why the Saatva Classic has become such a must-have.

It's available in three firmness options (Plush Soft, Luxury Firm and Firm) and two different depths (11.5 or 14.5 inches). Here, we've reviewed a Luxury Firm Saatva Classic to help you decide whether it's the best mattress for you. Simply put, we loved it. Two of our reviewers slept on the Classic for two weeks, and another two reviewers tested the Saatva mattress for over a year to get a longer-term picture.

Saatva Classic specs

Depth: 11.5 or 14.5 inches
Firmness: Soft Plush, Luxury Firm and Firm
Sizes: Twin, Twin XL, Full, Queen, King, Split King, Cal King and Split Cal King
Material: Foam and innersprings
Flip? No
Delivery fee: Free
Return fee: $99
Trial length: 365 nights
Warranty: Lifetime 

From the get-go this was a comfortable mattress. Our luxury firm version was firmer than expected, but that didn't dampen the comfort on offer, with high levels of cushioning and support for our pressure points and posture in general. While it kept us cool and comfortable, we did find that motion transfer could be an issue, so if you sleep with a particularly restless partner, a memory foam mattress might be a better fit for you.

This is a mattress you sleep 'on top of', without sinking in too much. The levels of support remained strong 12 months on, although the Saatva Classic did soften up a little. Edge support was also nice and sturdy, with no signs of weakening. One of the most impressive features for our reviewer was the mattress’ pressure relief, which was evident from the first night and several months down the line.

Price-wise, this bed sits at the bottom end of the luxury bracket, and delivers the kind of luxurious experience you'd expect from a much more expensive mattress. Regular Saatva sales and deals make it even better value (the Black Friday mattress sales, in particular, are one of the best times to buy), and the extras are excellent, too – free white glove delivery and setup in a room of your choice, a 365-night trial and a lifetime warranty (these match the best you'll find in the market).

See the Saatva Classic mattress from $935 at Saatva (opens in new tab)

See the Saatva Classic mattress from $935 at Saatva (opens in new tab)
Saatva offers regular discounts on the Classic innerspring hybrid, and these range from $200 off up to $350 off the largest sizes, depending on the sale. In the past, we've seen the Classic queen size drop as low as $1,345, although inflation means prices might not hit that low again. Whenever you buy, you'll likely be getting a very competitive price for a handcrafted and customizable mattress of this quality, especially with that 365-night trial and lifetime warranty.

What is the Saatva Classic mattress?

  • Luxury hybrid innerspring mattress
  • Three comfort levels: soft, medium firm, and firm
  • 11.5 or 14.5 inches deep
  • White glove delivery as standard

The Saatva Classic is a hybrid innerspring mattress (read more about what is an innerspring mattress), made from eco-friendly foams and a durable dual steel coil support system. It’s the company's most popular mattress, designed to offer optimal spine support, while reducing back and joint pain. We rate it amongst the best luxury mattresses on the market today, as well as one of the best mattresses for back pain

One area where the Saatva Classic mattress stands out immediately is the level of customization on offer. You can pick from three different firmness levels: soft (Saatva calls it 'plush soft'), medium ('luxury firm') and firm. You can also choose from two depths: 11.5 inches and 14.5 inches (the difference is purely in spring height). Sizes range from twin all the way up to split California king. For our Saatva Classic mattress review, we tested the 11.5 inch luxury firm version.

Another key area where Saatva stands out is that unlike many of its online-only rivals, the Saatva Classic mattress isn't a mattress in a box. That means it won’t arrive rolled up in a package on your doorstep, but instead is shipped flat. 

To make this more manageable, Saatva offers free white glove delivery as standard: a local shipping company will hand-deliver and set up your mattress in the room of your choice, and remove your old mattress too, if you want. As well as being ultra-convenient, this approach also means the brand is able to include more springs in the design, resulting in a bouncier, more traditional innerspring feel (more on that later). 

image shows the Saatva Classic mattress on a white background with the Saatva logo showing

(Image credit: Saatva)

Inside the Saatva Classic, there are five distinct features. On top, a luxury Euro pillow top made from organic cotton provides more cushioning than a standard pillow top. This has an antimicrobial fabric treatment to help it stay fresh.

Next, a layer of individually wrapped 14.5-gauge coils is designed to contour to your body, providing tailored support and easing pressure points, while reducing motion transfer across the mattress.

These sit on top of a strong, durable base of 13-gauge tempered steel support coils that have been oven heated and aim to prevent the mattress from sagging over time. Together, these two coil layers create a responsive, dual support system that help air flow through the mattress, keeping you cool at night.

In the center of the Saatva Classic mattress, there are two back support enhancements to provide increased pressure relief. One delivers Saatva’s ‘lumbar zone’ technology via an active wire support in the center of the mattress; the other - a memory foam layer - helps relieve tension from your lower back.

Finally, a foam encasement wraps around the mattress, offering edge support, preventing sagging, and helping stabilize the entire mattress.

Exploded diagram showing the different layers in the Saatva Classic mattress

(Image credit: Saatva )

All of Saatva's mattresses come with a 365-night risk-free trial (previously 180 nights), so you have plenty of time to decide if the Classic is right for you. If you choose not to keep the mattress for any reason, Saatva will collect it, donate it to a Veteran's shelter and refund your money – less a $99 processing fee. You can also exchange your mattress for a different firmness level or depth for the same $99 fee during your trial period.

Saatva ships its mattresses with a non-prorated lifetime warranty – a massive jump from the previous term of 15 years. However, the conditions remain largely the same. If there's a defect within the first two years, you’ll get a free replacement. From year three onward, Saatva will repair or replace your mattress; you'll just need to pay a $149 processing fee. 

Swipe to scroll horizontally
Saatva Classic mattress sizes and prices 2023
SizesDimensionsHeightWeightMSRP
Twin38 x 75"11.5 or 14.5"100 lb$995
Twin XL38 x 80"11.5 or 14.5"105 lb$1,355
Full54 x 75"11.5 or 14.5"110 lb$1,895
Queen60 x 80"11.5 or 14.5"120 lb$1,995
King76 x 80"11.5 or 14.5"145 lb$2,445
California King72 x 84"11.5 or 14.5"145 lb$2,445
Split King76 x 80" (2pcs)11.5 or 14.5"145 lb$2,710
Split Cal King72 x 84" (2pcs)11.5"145 lb$2,710

Is Saatva a good mattress brand?

Yes. Saatva boasts a range of industry accolades – including a sustainability award from the Business Intelligence Group, and approval from the Congress of Chiropractic State Associations – and thousands of good user reviews, too. 

The Classic is Saatva's flagship mattress, and its second cheapest option. It remains the most popular of the brand's range of 9 mattresses, which include a couple of memory foam models (head to our Loom & Leaf review for more on one of those), a dual-sided latex mattress, and options for bigger bodies and for children (you can see the brand's three top-sellers compare with our Saatva Classic vs Loom & Leaf vs Latex Hybrid faceoff).

Saatva Classic mattress review: price

  • Regular discounts up to $400
  • However, prices are rising due to inflation
  • Still, it's cheaper than most luxury rivals

The Saatva Classic mattress sits at the lower end of the luxury mattress market. Like many other mattresses, it's not been spared by rising costs due to inflation. At the end of 2022, retail prices increased by up to $260 across all sizes. For example, a queen has jumped from $1,795 to $1,995. Still, it undercuts many of its luxury and in-store rivals, especially when you consider how frequent Saatva mattress sales are.

For a long time it was the cheapest Saatva mattress in the range, but in 2022 the brand added a Memory Foam Hybrid that costs slightly less at list price. 

Here's the current pricing, as of winter 2023, excluding any deals (note, the price for each size remains the same regardless of which firmness or height option you pick):

  • Twin: $995
  • Twin XL: $1,355
  • Full: $1,895
  • Queen: $1,995
  • King: $2,445
  • Split king: $2,710
  • Cal king: $2,445
  • Split cal king: $2,710

For reference, in early 2022, a queen size Saatva Classic mattress was $1,699. It rose to $1,770, then again to $1,795 until hitting $1,995 at the end of 2022. 

How does that compare to what competitors are offering? The WinkBed Hybrid has a lower MSRP (a queen is $1,799), although that one only comes with a 120-night trial, compared to Saatva's full year. Other big brands' luxury hybrid options are much pricier: Casper's Nova Hybrid mattress costs $2,295 for a queen, and a queen-sized Purple Hybrid Premier 3 is $2,999.

Sitting near the cheaper end of the premium mattress market, price-wise, it's around $300 more than the best mid-range mattresses we've tried. The Purple mattress costs $1,399 for a queen, for instance, while the Nectar mattress is officially priced at $1,498 (though usually sold at $799).

Saatva Classic mattress, photographed from the side

(Image credit: Saatva)

However, frequent Saatva mattress sales make it possible to save between up to $400 on most sizes of the Saatva Classic mattress. While prices might not be dropping to all-time lows, you should still be able to save a decent chunk of cash compared to MRSP. If you're flexible on when you buy, the Black Friday mattress deals often come through with the best offers of the year (and roll into the Cyber Monday mattress deals).  

Saatva Classic mattress review: firmness & comfort

  • We tested the Luxury Firm version (7 out of 10 rating)
  • Provides excellent pressure relief
  • Sleepers rest on this mattress rather than ‘sink in’

The Saatva Classic mattress is available in three firmness levels – Plush Soft, Luxury Firm, and Firm. Saatva describes the Plush Soft as being contouring with a body-hugging feel, stating that it is ideal for lighter weight sleepers and side sleepers. The Luxury Firm is the brand’s most popular comfort level and supports all sleep positions. It's also suitable for co-sleepers who have different firmness preferences and sleep styles. Finally, the Firm offers a "floating on top" feel and is suited to those who prefer a very firm mattress, including stomach sleepers and heavier body weights.

Swipe to scroll horizontally
Sleep feelFirmness (out of 10)Best for
Plush soft3 (soft)Siide sleepers, lighter weight people, people who prefer a soft mattress
Luxury firm5-7 (medium firm)Most people; back pain; couples with different preferences
Firm8 (firm)Lower back or neck pain, stomach sleepers, bigger body types

Our review put the Luxury Firm on test and found it to be extremely comfortable, while still being firm. The pressure relief was welcome, and the edge support stayed strong despite being put to the test for over a year. The feel of the mattress was very much one of sleeping on top of the surface, with excellent support and stability. The soft pillow top cover was supple, without too much sink; while the mattress’s dual-coil system delivered a buoyant feel with firm support, and a little bounce. 

We found the Saatva Classic Luxury Firm to be suitable for side and back sleeping, but this is definitely a firmer mattress and if you are a lighter weight or prefer to have more cushioning, then we recommend you take full advantage of the 365-night trial period and try the Plush Soft version. 

Saatva Classic mattress review: performance

  • 7 out of 10 on firmness scale
  • Buoyant, with a little bounce
  • Still fantastic over a year later

We've split our performance review into two sections. The first records how two of our reviewers found the mattress after sleeping on it for two weeks; the second looks at how two additional reviewers found the Saatva Classic one year on. 

Saatva classifies the Saatva Classic luxury firm mattress as medium, and says it measures between 5-7 out of 10 on the firmness scale (with 10 being the firmest). We found that the mattress initially falls on the firm side of medium-firm, classing it between 7 and 7.5 out of 10. 

Two of our reviewers slept on the Saatva Classic luxury firm mattress for over two weeks, and having been used to spring and coil system mattresses, it took no time to break in or adjust. It was extremely comfortable and supportive from the first night. 

They found that their lower spines and pressure points - including shoulders, hips and knees - felt cushioned and supported, with their weight distributed evenly. The soft pillow top cover was supple, without too much sink; while the dual-coil system provided buoyant, firm support, and a little bounce.

Note: this bed is designed to support sleepers weighing up to 55lb. If you need something sturdier, there's the similar Saatva HD, which we rate amongst the best mattresses for heavy people.

The trade-off to this bounce is that the Saatva Classic doesn’t isolate all movement. We found that there is a little motion transfer compared to, say, a memory foam mattress - but not enough to disturb us while we slept. We think it’s a good choice for couples. However, if you have a particularly restless partner who’s prone to lots of tossing and turning at night, you may want to consider a memory foam mattress (opens in new tab) instead.

In terms of edge support, the Saatva Classic mattress felt sturdy, and enabled our reviewers to sleep right up to the edge without it sagging or feeling like they would roll off. There was no uncomfortable heat retention, either. They found the temperature remained neutral throughout the night, with the mattress not becoming too hot or too cool at any point.

Overall, during the two weeks we tested it, our Saatva Classic review mattress delivered a firm, supportive and comfortable sleep, with a little bounce. We give it very high marks for side and back sleeping in particular. 

Saatva Classic mattress review: one year on 

Saatva Classic mattress owner Diana Kelly Levey has slept on the mattress for over 12 months.

Diana Kelly Levey

Diana Kelly Levey headshot

A freelance writer, content marketing writer, and digital strategist, Diana Kelly Levey lives in Long Island, NY, with her husband, son and adopted dog. We asked what her mattress is like a year later - and if anything has changed.

TG: How long have you had the Saatva Classic mattress?
Diana Kelly Levey: A little over one year.

What firmness score would you give it?
DKL: It felt like a 7 [out of 10] when I first got it. I might say it's about 6.5 now. It felt quite firm at first after sleeping on a seven-year-old innerspring mattress so the support was noticeable. Now, it still feels supportive but not quite as firm, but I'm okay with that. 

What's it like to sleep on? 
DKL: 
You sleep on top of this mattress. I’m a side sleeper and stomach sleeper, but when we got this I was in my second trimester of pregnancy so I needed to sleep on my side. I noticed the support and pressure relief instantly. In terms of temperature, I don't think it sleeps warm or cool. 

My husband mostly sleeps on his back and switches to his side. He has back pain and was experiencing more aches on our old mattress. Once we started sleeping on the Saatva he noticed some of that pain decreasing.

Is there any motion transfer? Has this changed over time?
DKL: 
Motion transfer was one of the main reasons I sought out this mattress. My husband and I sometimes have opposite sleeping schedules and I didn’t want one person getting out of bed to wake up the other person. 

With the initial firmness of the mattress, I didn’t feel any movement on my side of the bed when he would get in or out. Now, I’d say the pressure change in the mattress feels a little different if I'm awake and he gets in or out, but when I’m sleeping well and he gets up, I don’t notice it at all.

I put my side through the wringer, bouncing a screaming newborn while sitting on the side of the bed, and the edges are still firm.

Diana Kelly Levey

How good is the edge support?
DKL:
 Edge support was important to me as well, and the Saatva Classic offers that in spades. 

We got a king-size mattress so we’d each have more room to spread out. My husband is 6'3" and spends a lot of time sleeping near the edge of the bed, and so far it's still firm and supportive. I put my side through the wringer, bouncing and rocking a screaming newborn while sitting on the side of the bed and it's still firm.

How well has the Saatva aged in the time you've had it?
DKL: I like it more as the firmness has decreased a bit – I’m sleeping on top still, but sink in a bit more. It's challenging to say though because I was pregnant when I first got this so sleeping was a different experience. (The support and pressure relief was amazing during pregnancy, but getting in and out of a bed that's over 3 inches higher was a bigger challenge later in pregnancy.)

Would you recommend this mattress to others?
DKL: 
Yes, it's very supportive and comfortable but also plush with the pillow top. It’s good for couples, people who sleep in different positions, and those looking for a medium firm option from an innerspring mattress that has a pillowtop.

What score would you give it out of 10? 
DKL: 
I’d give it an 8 because it offers good pressure relief, customer service was great and I liked their white glove delivery service. It’s also nice that there wasn’t any off-gassing and we could sleep on it right away. I’m hoping it holds up well since it was a costly purchase, but with a 15-year warranty, I felt comfortable making the decision. Not knowing how well it holds up in a few years keeps me from giving it a 9 or 10.

Saatva Classic mattress: what we didn't like

  • $99 return or exchange fee
  • Some slight motion transfer

We couldn’t find much to fault with the Saatva Classic mattress at all. However, it's worth noting that Saatva charges a $99 transportation cost for exchanges and returns - not all mattress companies do this. The hybrid innerspring DreamCloud mattress (from $1,273), for example, comes with free returns and exchanges; as does the Helix Midnight mattress (opens in new tab), and numerous other leading options. (For further inspiration, read our best organic mattress guide).

Bear in mind that if you’re coming from a memory foam mattress, it may take you a little time to adjust to the slight bounce of the springs, but otherwise you should find very little adjustment needed.

We really enjoyed sleeping on the luxury firm version. If you’re a stomach sleeper who prefers extra support, though, or weigh over 230 pounds, Saatva recommends choosing the firm version instead for better pressure relief. Alternatively, lighter weight people (under 130 pounds) may find better support from the soft Saatva Classic mattress. If you do decide to try a different firmness level, it's very easy to arrange and a new 365-night trial will start once your exchanged mattress is delivered. (Just factor in that $99 fee.)

Close up of sleep surface on Saatva Classic mattress

(Image credit: Saatva)

Another aspect to watch out for is body indentations over time. These are a fact of life for most mattresses, and while the Saatva Classic's steel coils will do much to protect against this, the Euro pillow top (although denser than a standard pillow top) is likely to imprint eventually, when you're sleeping on it for six-eight hours each night. 

The risk is a lot lower here than for a pure foam mattress, but we would recommend rotating your Saatva mattress regularly, especially for the first six months, and trying not to sleep in exactly the same spot each night.

Saatva Classic mattress review: user reviews

  • Average score of 4.8/5 from over 45,000 user reviews of Saatva's beds
  • Some had to change firmness before finding the right one
  • Lots of reviewers found it eased their back pain

Our reviewers loved the Saatva Classic mattress, but mattresses will feel different from person to person. Your experience will depend on your body shape, size, weight, whether you sleep hot, what type of mattress you previously slept on and your own personal preferences, too. To build a more rounded review of what the Saatva Classic mattress is like to sleep on for most people, we dug into the customer comments on the Saatva site, to seek out any recurring themes. While there are tens of thousands of comments, Saatva doesn't separate by model, so sometimes it's impossible to tell which mattress a customer is talking about. 

That said, the Classic is the best-seller, and an average score of 4.8 out of 5 from over 45,000 user views (Dec 2022) is impressive. 

The Saatva Classic mattress, on a sunny patio, shot from above

(Image credit: Saatva)

There are plenty of comments from those who suffer from back or joint pain, and who found the Saatva mattress eased or even alleviated that pain completely. Reviews paint a positive picture for longevity, too – lots of people have posted 1-, 2- or even 5-year reviews, and say their mattress has held up impressively well, and remains extremely comfortable. (There are a handful of reviews saying the mattress had started to develop sleep indentations, but we don't know which model these comments relate to.) Saatva’s customer service receives glowing praise throughout, with users commenting on expertise, speed of response and willingness to help.

Of the negative comments we found, almost all are to do with the mattress being softer or firmer than expected (you can swap out for another firmness level if you pick wrong, although you will incur that $99 processing fee). It's notable that even when customers weren't super happy with their mattress, they still spoke highly of the customer service they received from Saatva, and found the exchange process smooth. 

Should you buy the Saatva Classic mattress?

Saatva Classic mattress review

(Image credit: Saatva)

To the important part of our Saatva Classic mattress review: should you buy one? It's a resounding yes from us. If you're looking for an extremely comfortable high-end hybrid that provides noticeable support across the entire mattress and on the edges, doesn't retain heat, and has minimal motion transfer and gentle bounce, the Saatva Classic mattress is an excellent choice. 

We like the customization options, and Saatva's willingness to help customers find exactly the right version too. Even in light of inflation, it's still well priced versus most of its luxury competitors, with the added convenience of free white glove delivery, which leaves nothing for you to do but make the bed. The 1-year trial is also a nice perk – it's well beyond the industry average (120 nights) and will allow you to gauge performance of the mattress across all seasons.

If you prefer your mattress not to have any bounce, take a look at Saatva's Loom and Leaf mattress instead – this premium memory foam model comes in two firmness options. For an even more durable option, try the all-natural Saatva Latex Hybrid, which uses natural latex and organic wool. Finally, if you need extra support for heavier bodies, check out the Saatva HD. This mattress sits at the top of the brand's innerspring range and has all the same features as the Classic, but also includes high-density memory foam, natural latex and 12.5 gauge tempered steel coils too, for maximum support, stability and cosiness. It'll support people weighing up to 55lb. 

However, if you're seeking comfort, design and all-round great value, the Saatva Classic is the best-value luxury mattress you can buy, and an excellent choice for most people.

First reviewed: September 2020

Read more:

Jennifer Nelson
Freelance mattress reviewer

Jennifer Nelson is a freelance mattress reviewer for Tom's Guide, and writes about sleep and sleep hygiene for a number of brands such as Phillips Respironics and The National Sleep Foundation, as well as publications like AARP, WebMD, NextAvenue.org, Shondaland and others. For Tom's Guide, Jennifer has tested a number of leading memory foam and hybrid mattresses, including the Saatva Classic, the Helix Midnight Mattress, and the Purple Mattress. 

With contributions from
  • Marylarry
    We bought a firm king size Saatva Mattress and were super excited after all the reviews. It's the worst mattress we've ever had. After a year we feel like it already has major depressions in it. Unfortunately they aren't deep enough per their requirements to return it. So disappointing! Only one year in and it feels like it's completely lost its shape
    Reply