Spotting scams in texts, emails and phone calls is slowly becoming one of the most challenging parts of living in the digital age. Fraudsters and malicious agents are constantly getting better at appearing official, and sometimes it can be really hard to tell.
For instance, many T-Mobile users earlier this month reported receiving a concerning message with a suspicious link. According to Android Authority, the message stated that users need to update their PIN, email and security questions to help protect their account and includes a link.
Pressing a link on a strange text message is one of those things that every security expert will tell you not to do. Android Authority noted that the text was genuine, and the link was safe to press, but many people obviously won’t want to risk it.
Considering the concern with these kinds of messages, we've crafted a list of some of the most noticeable tells that appear in scam messages, as well as what to do if you suspect a message is false.
Check the number and the spelling
One of the most telltale signs that a text message is fake is the spelling and grammar, with most malicious messages being poorly written. However, this isn’t the most obvious tell anymore.
Another way to tell is that legitimate text messages will never ask you for information about your account. Official messages will instead feature a call to action, while being as brief as possible. Unfortunately, many spam texts will also do the same.
The other means to tell is to look at the phone numbers that sent the text. A good rule of thumb is to Google the number first to see if it is registered or not. It's also important to note that official phone numbers will usually be 10 digits long or a six-digit code. This can change with international numbers, but usually it is best to consider any text from a longer number to be false.
Also, and this is very important, never give out or relay one time passcodes (OTP) that have been sent to you, even if the links appear genuine.
What should I do if I receive a spam or scam text?
Unfortunately, scammers are now quite capable of cloning numbers and making them seem as official as possible. While there are still very obvious fakes, for instance, including random content that has nothing to do with you, there's no doubt they're getting better at hiding.
With that in mind, it is better to be safe than sorry, and never click on any link in a message, regardless of how official it looks. Instead, go to the company directly and sign in on a separate device and window to check. You can also call your bank to find out if any claims in a message are true.
You can also report the text as most carriers allow you to forward the message, with the number usually being 7726 (SPAM.) Also, you might be tempted to respond “STOP” to the message in question, but we’d recommend not engaging, as it proves to the scammer that the number is active.
Hopefully, these tips will help you to avoid some of the scams that are out there and keep your information protected. For more information on keeping your data safe, we have breakdowns on avoiding AI-based scams as well as how to spot a phishing scam.
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