FAQs
How much does an Xfinity unlimited plan cost?
Xfinity Mobile lets you choose between three unlimited plans. They include: Intro ($45/month), Plus ($55/month), and Premium ($65/month). The monthly prices decrease as you add more lines. Intro includes standard-definition 480p LTE streaming on all devices, unlimited mobile hotspot data at 600kbp, and top speeds up to 20GB of data usage each month. Plus upgrades streaming definition to 720p and max data usage before speed caps to 30GB. Premium includes the same plus network traffic prioritization, an upper limit of 50GB data usage before speed caps, and an additional 15GB of high-speed hotspot data to use.
What by the gig Xfinity Mobile plans can I choose from?
By the gig plans offer the lowest prices. You can opt between three plans: 1GB ($15/month), 3GB ($30/month), or 10GB ($60/month). All by the gig plans share the same features. That includes 4G LTE data and 5G access where coverage is available, high-definition streaming (720p on phones and 1080p on tablets) with 4G LTE personal hotspots, and LTE Data Saver, which is a feature that limits streaming quality to standard resolution and personal hotspots to 600kbps. Reducing your 4G LTE data consumption can help manage your monthly costs.
Can I bring my own phone to Xfinity Mobile?
Users can bring their own phones to Xfinity Mobile for no extra charge (so long as they're unlocked). The carrier supports a wide range of phones from Apple, Samsung, and Google. If you're unsure if your handset is supported, you can check your phone's compatibility and order a free SIM card from the Xfinity website.
How much do tablet/smartwatch plans cost?
Cellular tablets and cellular smartwatches each count as a line of service on your account. Each line will cost an additional $10/per month. Data used by smartwatches is counted towards the host phone's data plan. Meanwhile, tablets are eligible for by the gig data and unlimited data.
What is Xfinity Mobile Global Travel Pass?
Global Travel Pass is a service that can be added to any line when you're about to travel. You pay a flat rate for calls, texts, and data for $10/day per line in over 170 covered countries or $5/day per line in Mexico and Canada. Global Travel Pass includes 512MB of LTE data per pass per day, then data is available at 2G speeds. Data used while abroad will count toward your by the gig or unlimited data option. It doesn't cover usage on cruise ships or airplanes.
How can I contact Xfinity Mobile customer service?
Xfinity Mobile offers a live chat feature on its website. The assistant is available 24/7 and can provide answers to many major queries. Just click the Xfinity Assistant icon on the bottom of the Xfinity Mobile website. You can also call 1-800-Xfinity to speak with a representative.
Hints and tips
Take advantage of Xfinity Mobile deals: Xfinity Mobile offers plenty of deals on its website. Deals can knock up to $800 off select phones. If you don't have a phone to trade in, you can still save up to $500 on select 5G phones. We've also seen combo mobile & broadband plans for $50 a month.
Bring your own phone: If you already have an unlocked handset and it's compatible with the Xfinity network, you can save on the cost of new handsets by using your own device and just sorting a new plan. Xfinity has a range of plans available for customers bringing their own phones - they start from $15 per month and won't incur any setup or access fees.
Get an Xfinity family plan: If you aren't the only member of your family looking for a new deal on your mobile plan, consider signing up for an Xfinity family plan. You'll get discounts on unlimited plans with multiple lines. Each line will cost $30 per month instead of $45 (giving you a whole $15 off per person). Here at Tom's Guide, we like this plan so much, we named it the best family cell phone plan on the market.
Save on multiple lines with unlimited plans: Xfinity Mobile's unlimited data plans start at $45/month for one line. However, that price drops when you add just one more line to your account. For instance, two lines on Xfinity Mobile's Intro plan will pay $30/month each instead of $45/month each.
Refer a friend to Xfinity: Xfinity Mobile offers a Refer-A-Friend program that can earn you up to $175 per qualified referral and up to $500 per year when you refer eligible friends and family members. You must sign up to the program in order to participate. You can learn more about the service on the Xfinity Mobile website.
How to use Xfinity Mobile promo codes
1. Select an Xfinity Mobile promo code you want to use and click 'Get Code; to reveal it.
2. Copy the code to your clipboard for later and head to the Xfinity website.
3. Browse the plans & handsets they offer and add the items you're after to your basket.
4. When you're ready to pay for your items, click on your basket to head to the checkout.
5. You'll see a line that says "Have a promo code" just above the phone's "buy" button. Manually type your Xfinity Mobile promo code and then click "Apply discount" to activate your savings.
