FAQs
Does Siena Sleep offer free shipping?
All Sienna Sleep mattress and bedding purchases come with free shipping, saving you on any additional fees. Orders take 1 to 3 business days from when you place your order to arrive and are usually sent via FedEx or UPS.
Can I read a Siena Sleep mattress review?
Here at Tom's Guide, we've got hands-on with Siena Sleep's leading products and taken them for a test sleep. When their first model arrived on the market, we covered whether you should buy the Siena Memory Foam Mattress. We were fans of its cool sleep feel, edge support, low motion transfer and incredibly affordable price - you can read more in our Siena Memory Foam Mattress review. Siena mattresses have also stacked up well against the competition, featuring in our list of the best mattresses, best memory foam mattresses and best cheap mattresses (under $500).
Does Siena Sleep offer free returns?
With their 180-night trial, you can return your items to Siena Sleep at any time before your 180 nights are up free of charge (unless you live in Hawaii or Alaska). Their team recommends you give your mattress & bedding a go for at least 30 nights to settle in. If you want to organize a return, you just need to get in touch with Sienna Sleep's customer service team. They'll arrange a collection and handle the rest from there. You don't even need to keep the original packaging!
Does a Siena Sleep mattress come with a warranty?
Yes, every Siena Sleep mattress comes with a 10-year warranty that covers you from faults and defects such as excessive sinking or a mattress that doesn't expand to its full height. Some other Siena products also come with warranties. For example, select bed foundations & bases come with a 3-year warranty, and sheets & bedding are covered for 5 years.
How do I contact Siena Sleep?
If you want to get in touch with the Siena Sleep customer service team, you can do so in a few ways. You can call +1 (855) 913-1789 to speak to a team member, or you can use the live chat option on the Siena Sleep website - just click the 'Live Chat' icon in the corner to get started. If you're looking to organize a return, you can call the team or email returns@sienasleep.com to get dedicated returns support.
Siena Sleep Saving Tips
Shop Siena Sleep sales: Although Siena sales run all year round, some of the best mattress discounts are tied to specific holidays like Black Friday and Cyber Monday. For example, this year's Siena Sleep Black Friday deals can save you $200 on your mattress. Make sure to follow our mattress sales guide for the best deals of the week during and outside of the holidays.
Take advantage of the 180-night trial: You can try out your new mattress for half a year (180 nights) to see if it's the right mattress for you. If not, you can return it for free by getting in touch with the customer service team.
Sign up for the Siena Sleep newsletter: If you want the latest updates on sales, products and promotions, register for the Sienna Sleep newsletter with your chosen email address and you'll receive regular emails keeping you posted on the best chances to save.
How to use Siena Sleep promo codes
- Choose one of our Siena Sleep promo codes you'd like to use and click "Get Code" to reveal it.
- Copy the code to your clipboard for later and head over to the Siena Sleep website to start shopping.
- After adding an item(s) to your shopping cart, proceed to the view shopping cart page.
- Above the order summary (on the right), you'll see a box labeled "Enter Code."
- Paste your coupon, click the "Apply" button, and your discount will be added.
- Proceed through the rest of the checkout as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
