FAQs
Does Layla Sleep offer free shipping?
Yes, Layla Sleep offers free shipping on all orders, as well as on returns of all mattress/bedding purchases, meaning you won't pay any fees to receive your order or send it back if it's not right for you.
Is there a Layla Sleep free trial?
Layla lets customers try out their new Layla mattress for up to 4 months (120 nights) to see if it's the right mattress for them. If not, you can return it free of charge, meaning you can buy without worrying you're stuck with the wrong product.
What is the Layla Sleep return policy?
If you aren't 100% happy with your Layla Sleep product, you have 120 days to send it back, or 30 if it's an adjustable base, mattress protector or pet bed. Returns are free, and can be organized through the dedicated Layla Sleep returns page on their website. Just get in touch with their team to arrange a collection.
How can I contact Layla Sleep customer service?
If you want to get in touch with the Layla Sleep customer service team, you can write to them at 157 Church Street, Suite 1956, New Haven, CT 06510. You can also call 855-358-1676 between 6am - 3pm (PST) Monday to Sunday, and email support@laylasleep.com. There is also a live chat feature available on the website.
Hints and tips
Shop during major holidays: While Layla Sleep offers sales year-round, some of the best mattress discounts are tied to specific holidays like Black Friday and Cyber Monday. Make sure to follow our mattress sales guide for the best deals of the week during and outside of the holidays.
Get a Layla Sleep service discount: Military, first responders, teachers, and nurses can take advantage of Layla's service discounts. Once eligibility is confirmed, you'll receive a 20% discount on Layla Sleep products. Just verify your status with a valid service email address to redeem your saving.
Watch for Layla Sleep bundles: Like many bedding retailers, Layla Sleep likes to offer bundles of items for prices that mean you make a saving versus buying them separately. You can find as much as $200 off, as well as offers like free pillows, with selected products.
How to use Layla coupon codes
1. After adding an item(s) to your shopping cart, proceed to the checkout page.
2. Below the order summary (located on the right), you'll see a field labeled "Apply Coupon."
3. Click on and it manually enter your coupon in the resulting field.
4. Click on the "Apply Coupon" button and your discount will be immediately shown.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
