FAQs
Does Emma Sleep offer free shipping?
Yes, Emma Sleep offers free shipping on all orders. The company has partnered with UPS and FedEx to ship its products, meaning you'll need to use those couriers' tracking portals to keep track of your order.
How long is the Emma Sleep free trial?
Emma Sleep gives consumers a 365-night trial on all of its mattresses. It's among the most generous trials we've seen. Pillows, mattress protectors, and upholstered bed frames include a 60-night trial. Items returned must be free of significant stains, tears, or other soiling including odors.
Do Emma Sleep mattresses come with a warranty?
Every Emma mattress is backed by a 10-year guaranteed warranty. In the event you need to return your mattress, Emma's customer service team will facilitate the process. Returns are free - just get in touch with their customer service team to organise one.
How do I contact Emma customer service?
Should you need to ask about your order, returns, or anything else, Emma Sleep customer service is available 24/7. They can be reached via phone at (855)-580-EMMA. You can also reach them via chat or an e-mail contact form through their website.
Hints and tips
Look for deals on Emma beds: Emma Sleep frequently offers sales on its beds and other products, which can take as much as 40% off items. Make sure to follow our Emma mattress sales guide for the best sales each week.
Watch for bundle deals: Emma occasionally offers bundles on selected beds where they throw in additional products at a discount or even completely free. We've previously seen the likes of pillows & comforters offered with selected mattress models, and products worth as much as $300 being included for free.
Take advantage of the 1-year mattress trial: Emma offers a 365-night trial on all of its mattresses. That gives you plenty of time to decide whether an Emma mattress is right for you. If during that time, you don't feel satisfied, Emma will arrange for it to be picked up and returned for free.
Sign up for the Emma Sleep newsletter: Emma Sleep will occasionally send you newsletters with news, deals, and promotions. You can sign up on the Emma homepage to receive the newsletters.
How to use Emma Sleep discount codes
1. Choose one of our Emma Sleep discount codes you'd like to use and click "Get Code" to reveal it.
2. Copy the code for later, then head to the Emma Sleep website to start shopping.
3 Add the item(s) you want to your shopping cart, then click on it to proceed to the view shopping cart page.
4. Below the "subtotal," you'll see a field labeled "Type Promo Code Here." - manually enter your code, click "Apply," and your discount will shown immediately.
5. Proceed through the rest of the checkout as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
