Panera data breach hits over 5 million customers — names, emails, phone numbers and physical addresses exposed

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Hackers claim over 14 million stolen records

A Panera Bread store on a sunny day with a tree on the left side
(Image credit: Shutterstock)

After failing to extort Panera Bread, a group of hackers has reportedly released over 14 million records stolen from the soup and sandwich chain. About 5.1 million of those records contain customer information.

The data was stolen by the ShinyHunters extortion group, according to the SecurityWeek blog. The group is believed to have compromised a Microsoft Entra single-sign-on code in order to gain access to Panera's systems. Entra is a series of network and identity products built by Microsoft to help with security and employee access.

How to stay safe after a data breach

A hacker typing quickly on a keyboard

(Image credit: Shutterstock)

Other data breaches or leaks where more sensitive information is leaked may require a password overall, using one of the best password managers. Or even signing up for one of the best identity theft protection services to ensure that your personal information isn't being misused online.

With this kind of data breach though, it will require some extra vigilance on your part. You can check out the site haveibeenpwned.com, where entering your email can tell you if your email address has surfaced in a data breach.

Either way, if you ever gave Panera your information, you'll want to keep an eye out for phishing attempts and social engineering attacks. Be on the alert for anyone sending you texts or emails as well as phone calls that try to get personal information out of you or pressure you into clicking on a particular link or downloading an attachment.

Most of this information, like your name and email address are usually publicly available. It's not illegal for companies to collect it but there can be legal ramifications for failing to secure a database properly. We'll update this article if Panera if and when we find out more including whether or not the company will face regulatory scrutiny as a result of this data breach.

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Scott Younker
Scott Younker
West Coast Reporter

Scott Younker is the West Coast Reporter at Tom’s Guide. He covers all the lastest tech news. He’s been involved in tech since 2011 at various outlets and is on an ongoing hunt to build the easiest to use home media system. When not writing about the latest devices, you are more than welcome to discuss board games or disc golf with him. He also handles all the Connections coverage on Tom's Guide and has been playing the addictive NYT game since it released.

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