Segway Ninebot E2 Plus II electric scooter review: A polished starter scooter with standout comfort

Segway’s budget-friendly E2 Plus II adds suspension and smart upgrades without raising the price

Segway Ninebot E2 Plus II standing in a driveway
(Image credit: © Tom's Guide)

Tom's Guide Verdict

The Segway Ninebot E2 Plus II is a comfortable, reliable scooter that’s ideal for beginners or short, flat commutes. It’s not fast, won’t handle steep hills well, and some app-only features can be annoying. Still, for everyday riding, it delivers a smooth, predictable and low-maintenance experience.

Pros

  • +

    Smooth ride with front suspension

  • +

    Puncture-proof tires

  • +

    Solid, beginner-friendly build

Cons

  • -

    Slower top speed and limited hill climbing

  • -

    App-dependent features like locking can be inconvenient

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Segway Ninebot E2 Plus II: Specs

Size (unfolded): 42.6 x 17.6 x 46.3 inches
Size (folded): 42.6 x 17.6 x 21.5 inches
Weight: 36.2 pounds
Motor: Single 300-watt (500W max power)
Wheel size: 8.1-inch inner hollow tires
Max speed: 15.5 mph
Range: Up to 16 miles (Eco); 12 miles (Sport)
Max rider weight: 198 pounds
Battery: 21.6V lithium-ion (220Wh)
Battery charge time: 7.5 hours
Water resistance: IPX4

Electric scooters have become a regular part of my daily transportation mix, especially for short trips where walking feels too slow and biking feels like too much effort. After testing several of the best electric scooters, I’ve learned that the best beginner models aren’t necessarily the fastest or longest-range — they’re the ones that feel safe, comfortable, and easy to live with day to day.

That’s where the Segway Ninebot E2 Plus II comes in. As an updated version of the original E2 Plus, it adds front suspension and a few quality-of-ride improvements while staying firmly in budget territory. I spent time riding it around my neighborhood to see whether these upgrades actually make a difference — and whether this scooter earns its place as a go-to option for new riders and casual commuters.

Segway Ninebot E2 Plus II review: Price & availability

The Segway Ninebot E2 Plus II is available from the Segway store or Amazon, with a regular retail price of $399.99. At the time of writing, it is on sale for $319.99.

That pricing puts it squarely among entry-level commuter scooters, competing with models from GoTrax and TurboAnt. What Segway offers in return is strong build quality, wide parts availability and customer support — factors that matter more than specs alone if this is your first scooter.

Segway Ninebot E2 Plus II review: Design

Design-wise, the E2 Plus II looks like what I’ve come to expect from a modern budget scooter: clean lines, a mostly black frame and nothing that really stands out. That’s not a knock at all; the E2 Plus II feels solid and well put together in a way some cheaper scooters don’t.

The deck of a Segway Ninebot E2 Plus II

(Image credit: Tom's Guide)

At just over 36 pounds, it’s noticeably heavier than the 26-pound Swagtron Swagger 5 Boost, which I found much easier to lift, and about the same weight as the NAVEE V40 Pro. Even so, I was able to pick up the E2 Plus II to get it into a car trunk or over a step, but carrying it up a full flight of stairs would be impossible for me. Folding it down is quick and secure, and it locks in place without any wobble.

Front suspension on aSegway Ninebot E2 Plus II

(Image credit: Tom's Guide)

The biggest design upgrade — and the one I appreciated most — is the front double spring suspension. Neither the Swagger 5 Boost nor the NAVEE V40 Pro has true front suspension, and the difference here is immediately noticeable. Paired with the 8.1-inch hollow tires, the E2 Plus II felt more forgiving on cracked pavement and uneven roads, while still giving me the peace of mind of not worrying about flat tires.

The display on a Segway Ninebot E2 Plus II

(Image credit: Tom's Guide)

Up top, the cockpit is simple but well done. The large 2.8-inch display is big and easy to read, and I could glance down at my speed or battery level without taking my attention off the road for long. The ambient RGB lighting under the deck is more fun than functional, but it does help with visibility at night, along with the bright headlight and rear brake light.

The quick release lever on a Segway Ninebot E2 Plus II

(Image credit: Tom's Guide)

Like some other scooter models, the E2 Plus II relies on the app for certain features, including locking the scooter. I’m never thrilled when locking is app-only, but the app itself was easy to use and responsive.

Segway Ninebot E2 Plus II: Performance & battery life

I tested the E2 Plus II the same way I’ve tested every scooter so far: riding it around my hilly city neighborhood. At a top speed of 15.5 mph, the ride always felt controlled and stable. Acceleration was smooth and predictable, with none of the jerky starts I’ve experienced on cheaper scooters. In that way, it reminded me of the Swagtron Swagger 5 Boost, though the E2 Plus II feels more refined and less rattly overall.

The handlebars on a Segway Ninebot E2 Plus II

(Image credit: Tom's Guide)

Hills are where the E2 Plus II shows its limitations. It handled mild inclines fine, but steeper hills slowed it down noticeably. That puts it closer to the Swagger 5 Boost than the NAVEE V40 Pro, which powered through my neighborhood hills with far less effort. If you live somewhere mostly flat, this won’t matter much. If you don’t, it’s something to keep in mind.

The display on a Segway Ninebot E2 Plus II

(Image credit: Tom's Guide)

Battery life landed about where I expected. Segway advertises up to 16 miles in eco mode, but riding mostly in sport mode, I made it about 11 miles on one charge. That’s roughly what I got from the Swagger 5 Boost and well below the NAVEE V40 Pro’s longer range. For the way I use a scooter — short trips and errands — it was plenty, though the long charge time of seven hours means this is more of an overnight plug-in situation.

Rear wheel of a Segway Ninebot E2 Plus II

(Image credit: Tom's Guide)

The front electronic brake paired with the rear drum brake brought the scooter to a smooth, controlled stop every time. I did hear an odd clicking sound when braking, but it never affected performance and never made me feel unsafe.

Segway Ninebot E2 Plus II standing in a driveway

(Image credit: Tom's Guide)

By the end of testing, the E2 Plus II felt exactly like what it’s meant to be: a comfortable, predictable scooter for shorter rides. It won’t win any speed or power contests, but it does the basics well — and does them consistently.

Segway Ninebot E2 Plus II review: Bottom line

After riding the E2 Plus II for a few weeks, it feels like exactly the kind of scooter I’d hand to someone new to e-scooters: predictable, comfortable, and solidly built. It won’t wow you with speed or crazy range, but it never left me feeling unsure or frustrated on short rides around the neighborhood.

Compared to the other two scooters I last tested, it lands in the middle. It’s slower and doesn’t go as far as the NAVEE V40 Pro, and it’s a bit heavier and less portable than the Swagtron Swagger 5 Boost. But it rides more comfortably than either, thanks to the front suspension and solid construction. For running errands, short commutes or casual rides around flat areas, it hits the sweet spot between usability and ease.

It’s not the scooter for hills or speed demons, and some of the app-only features — like locking — can be frustrating. Still, for anyone looking for a reliable, beginner-friendly ride from a brand you can trust, the Segway E2 Plus II is hard to beat at this price. It’s not flashy, but for everyday rides, it does the job.

Kelly Woo
Managing editor, streaming

Kelly is the managing editor of streaming for Tom’s Guide, so basically, she watches TV for a living. Previously, she was a freelance entertainment writer for Yahoo, Vulture, TV Guide and other outlets. When she’s not watching TV and movies for work, she’s watching them for fun, seeing live music, writing songs, knitting and gardening.

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