How to cancel your HBO Max subscription in 5 easy steps

First look images at "IT: Welcome to Derry" coming to HBO Max

(Image credit: Brooke Palmer / HBO)

Streaming newcomer HBO Max, surfaced in Australia just last year. Becoming the official home to HBO content, including Warner Bros. Discovery, TLC, HGTV and The Food Network, HBO Max has a great back catalogue. And it arrived with a pretty appealing introductory offer, cutting subscription prices nearly in half for the first year of the service.

However, that offer has come and gone, ending just a month after the streamer launched. That said, you may have subscribed to the new streamer just to find that you're not keen on the US TV giant's catalogue, or you're only interested in when new seasons of hit shows drop, like The Last of Us or The White Lotus.

Step 1: Log into HBO Max

Max screenshot of login page — (Image credit: Future)

If you want to cancel your HBO Max account, you’ll need to log into the streaming service using a web browser on a computer.

Please note that you cannot cancel your HBO Max account using the app on a mobile device or Smart TV.

Step 2: Select your Profile icon

Max screenshots of cancellation process — (Image credit: Future)

Hover your mouse over your profile icon in the top right corner of the homepage.

Step 3: Click on ‘Subscription’

A drop-down menu will appear under your profile icon. You’ll need to select Subscription.

Step 4: Scroll to ‘Cancel your subscription’

On your Subscription page, you’ll need to scroll down to the ‘Current Plan’ section. This is where you’ll see your plan details, including your next billing date and payment information. You will see an option under this section that reads ‘Cancel your subscription’. Click on this to proceed.

Step 5: Confirmation

A pop-up window should appear and ask you if you want to confirm your cancellation. HBO Max will prompt you to look at other plan pricing as well and will also feature your next billing date and advise that your account will remain active until this date. After this date, your account will indeed be cancelled.

You will need to select the ‘Continue to Cancel’ button at the bottom of the window to complete the cancellation process. You will also receive a cancellation confirmation email to the address registered on your account.

Should you cancel HBO Max this month?

Cancelling HBO Max really does come down to whether or not you're getting enough value out of the platform. If you find yourself opting for a different streamer or find that Max's catalogue isn't worth your while, then cancelling your account may be your best option.

It's worth noting that HBO Max does offer cheaper subscription options, so if you find yourself paying too much, we'd recommend dropping down a tier. Otherwise, if you're looking for recommendations on what streaming services to try this month instead, here's what we suggest.

Wondering what to watch this month?

January is a superb time to stream these must-watch summer highlights on the best streaming services in Australia:

• People We Meet on Vacation, January 9, Netflix
• The Pitt (Season 2), January 9, HBO Max
• The Night Manager (Season 2), January 11, Prime Video
• Bridgerton (Season 4 - Part 1), January 29, Netflix
• Marvel's Wonder Man, January 29, Disney Plus

You can check out all the new releases coming to streamers this month in our constantly updated 'What to Watch' guide.

It's up to you on how you choose to spend your hard-earned cash, so if you're looking for ways to save on your streaming subscriptions, you can check out our streaming services price comparison hub.

Lucy Scotting is a digital content writer for Tom’s Guide in Australia, primarily covering NBN and internet-related news. Lucy started her career writing for HR and staffing industry publications, with articles covering emerging tech, business and finance. In her spare time, Lucy can be found watching sci-fi movies, working on her dystopian fiction novel or hanging out with her dog, Fletcher.

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