Yahoo and AOL were down — live updates on massive outage that impacted Yahoo Mail and more

Down to sub-1,000

It looks like the outage is officially over, as we're down to below 1,000 reports. We'll keep watching it, but for now, I think we can call this done and dusted.

Working for me

While I don't use Yahoo Mail personally, I just went to the homepage, and it's working for me now. I was getting the dreaded "Too Many Requests" errors until a few minutes ago. There may be some straggler reports running in the background, but it seems we might be approaching the end of the Yahoo outage.

Down to 5,000 on the main Yahoo site

It looks like we're down to 5,000 on the main Yahoo site. Yahoo Mail is looking at about 4,000 reports and AOL is at 3,000. These are large number still, but nothing in comparison to what it was at its peak.

A big drop...

While Yahoo finally acknowledged the outage, we're also seeing the first substantial drop in the reports.

It peaked at around 19,000 reports and is now at 12,000. Could this be the first sign that things are coming back to normal? We shall see, but it seems to be a positive step.

Yahoo is aware

Yahoo posted on its YahooCare X account that it's "aware that some users may be experiencing issues accessing Yahoo services and websites." It also said it is "actively investigating, and updates will be provided as more information becomes available."

Running Downdetector

It's all Yahoo and AOL on Downdetector at the moment, with the three main services completely dominating.

Still nothing from Yahoo

Yahoo has been quiet about the outage, so we're not entirely sure what's happening. We've reached out to several contacts within the company to see if we can get a comment, and will add a post to this live report if we hear anything.

17,000 reports!

We're currently sitting at more than 17,000 reports on the main Yahoo Downdetector page, which is an absurd number. If you thought Yahoo wasn't as popular as it used to be, this outage is a sign that many people on the internet still use its mail service and homepage for news and information.

Too many requests

The error most users seem to be seeing is "Edge: Too many requests." If you're seeing this when you try to get access to any Yahoo-owned service, you're not alone.

And the reports climb higher

• AOL: 4,700
• Yahoo: 15,000
• Yahoo Mail: 8,000

Rather than leveling off, even more users are flocking in with reports. See the list above for the reports as of this writing.

Social Media complaints

Users are starting to reach out to the Yahoo Mail X account about the outage, but it hasn't offered much in the way of advice. Instead, the social media representative just asked for more information about what's happening. Still, hopefully, this puts whatever is happening on the company's radar so it can get to work on fixing the problem.

Even HIGHER number of reports

Just when you thought Yahoo reports were high, the number almost tripled to 8,700. Yahoo Mail is still at 5,500 reports, and AOL is at 2,800 reports. That's more than 16,000 total reports, indicating that this outage is affecting users worldwide.

The reports are rolling in

Over 3,000 users have jumped to Downdetector to report an issue with Yahoo and others throwing reports at Yahoo Mail and AOL. Overall, there's enough reports rolling in quickly enough to assume that this is a fairly widespread issue.