FAQs
Does Hughes offer free delivery?
Yes, but it depends on what you're buying. For small appliances, free standard delivery is offered on orders over £70; for large appliances and TVs, the threshold for free standard delivery is £400.
Is Hughes electrical legit?
Yes! Not only is Hughes Electrical legit, but they have been a staple in the UK for over 100 years and have been given a platinum award by Feefo and an Excellent rating by Trustpilot. Hughes is famous for its competitive price matching and customer-first approach.
What is Hughes Rewards Plus?
Hughes Rewards Plus is Hughes' free membership programme which offers exclusive member savings, free recycling of old appliances and 30-day price drop protection.
Who owns Hughes electrical?
Hughes was founded in 1921 in Lowestoft, Suffolk, by Frank Hughes, and initially started by rewinding electrical motors for fishing boats. It is currently run by Frank’s grandsons, Robert Hughes and Jeremy Hughes, meaning the company is now in its third generation of continuous family ownership.
Hughes Saving Tips
Join Rewards Plus: Hughes' membership programme unlocks exclusive savings, free recycling of your old appliances, plus a 30-day price drop guarantee, which means you'll still get the best price if it goes on sale within the period. It's free to join, so it's 100% worth doing it.
Change Tabs: While you have an item like an appliance in your basket, change tabs; a pop-up will appear as part of Hughes' customer retention, often offering around 5% off your order if you stay and checkout, its a quick and easy way to get some savings on an item which may not even be on sale.
Price Match: Hughes runs a great price match promise, so if you find a lower price on the same product elsewhere, its worth asking Hughes to match it, because they have award winning customer service its usually the best way to get a great appliance at competitive rates while also benefitting from that family-run service Hughes' is known for.
Shop the Clearance Section: Hughes has a dedicated clearance page on their website, which is always worth checking before you browse the full-price ranges in case you can save big on an overstocked or slightly older model. Hughes also often has promo codes for extra money off clearance stock, so you can get some amazing deals.
Hughes' Voucher codes page: If you couldn't find something here at Tom's Guide, check Hughes' own voucher codes page, where they may list exclusive promo codes or codes we have missed.
Sign up for Newsletters: Newsletters are often the easiest way to save money at a retailer, and Hughes' is no exception. By signing up with your email, you will get £10 off your first order for free; it's money on the table.
How to use a Hughes' Discount Code
- Look through our page to find the Hughes voucher code that best suits you.
- Click ‘Get Code’ to reveal it, then click ‘Copy code’ to save it to your clipboard.
- Head back to your old tab to reach the Hughes website and start shopping.
- Once you’ve added everything you want to buy to your basket, proceed to view your order.
- Once on the basket, you should find a text box labelled ‘Discount code or gift card’ on the right-hand side.
- Paste your code into this box and click ‘Apply’ to add your discount.
- Proceed through the rest of the process as normal to place your order.
How we source voucher codes
The codes listed on each vouchers page on Tom’s Guide have been sourced by our dedicated vouchers team, who find the latest codes through the web and our relationships with retailers and affiliate networks. Each page is updated every few days to include up-to-date offers and ways to save, and our London-based commercial team uses our connections with retailers to source exclusive codes directly from some of the biggest brands on the market.
How we test voucher codes
Every voucher code on Tom’s Guide has been tested by our offers team, based in Cardiff, to make sure they work before we upload them. The codes on Tom’s Guide can be used for a wide range of savings, covering student discounts, free shipping deals, and site-wide or product-specific savings.
We want to make sure every voucher is ready to use whenever someone visits one of our pages, so we don’t include any user-specific or one-time use codes. Each offer also includes as much information as we can find on its terms and conditions to keep things clear, and any applicable expiry dates will be listed next to the offer details. You can view the full list of terms and conditions by clicking the corresponding text below the main offer text and expanding the section.
What to do if a voucher code doesn’t work
Although we work hard to only include tried and tested vouchers on our pages, sometimes codes can expire or terms and conditions can be changed before we have a chance to update the code or our pages. If your discount isn’t being applied at the checkout, there are a number of things you can do.
First, check you meet any listed requirements such as multibuy offers, minimum spends, or product-specific deals. For example, you may need to buy 3 items to receive your discount, or your code may only be applicable to orders with certain models (i.e. 10% off specific smartphones). If you need to review the details of your chosen deal, click the text that reads “View terms and conditions” below the main text.
If you are still experiencing issues applying your discount, don’t worry - our team is on hand to help. Just email coupons.tomsguide@futurenet.com and include information on the code you tried to redeem and which of our pages it was listed on. A member of our team will be in touch to offer support as soon as they can.
How we make money
Tom’s Guide makes money from vouchers on a commission basis. We have agreements with every retailer that has a vouchers page for, and for every order placed using one of our codes, we earn a portion of the order total back in commission from that retailer.
Using this model means all of our profits are paid for by the retailers we partner with, and we do not pass any costs on to our users. Using one of our vouchers will never cost you anything - you’ll only pay for the discounted products you’re looking to buy, so you can rest easy knowing you get exactly what it says on the tin.
Want to read more about Tom's Guide vouchers? You can find more information on our dedicated page, where we break down How We Source Voucher Codes and How to Use Them on your online orders.
