FAQs
Does Nectar offer free shipping?
Nectar offers free shipping on all orders within the contiguous United States. In addition, the company offers white glove delivery with every mattress purchase. White Glove delivery is only available on orders placed direct from the Nectar website or via telephone.
Can I read a Nectar Mattress review?
Nectar Mattresses regularly feature on our lists such as our best mattresses guide where we give pros and cons of various market-leading mattresses, and we also look more closely at individual products in our Nectar Premier Copper Review and Nectar Memory Foam Mattress Review. If you want to find out more about how Nectar products stack up against equivalents from other brands, you can read our Dreamcloud vs Nectar, Nectar vs Purple, and Nectar vs Casper guides to see a breakdown of their quality & performance.
What is Nectar's return policy?
All Nectar mattresses come with a 365-night trial and lifetime warranty. That means you can test one by sleeping on it for a few weeks, and if it isn't right Nectar will collect it free of charge.
What is Nectar's Forever Warranty?
Nectar offers a "forever" warranty, which means they stand behind their product's construction and materials. The warranty covers manufacturing defects, physical flaws that cause the foam material to evidence degradation, split or crack, and deterioration causing the mattress to have a visible indentation greater than one and one half inches.
How can I contact Nectar?
You can call the Nectar support team on +1 888 863 2827. If you'd prefer to write to the team, you can email support@nectarsleep.com, or use the live chat feature by clicking on the chat icon in the corner of the site.
Hints and Tips
Shop the Nectar sales: Nectar runs sales at different times of the year, which can take as much as 40% off selected mattresses. When a sale is live on the website, Nectar has a countdown on the homepage so you know how long is left before the sale ends. Expect sales around Christmas, Black Friday, Labor Day & President's Day. We also list the latest Nectar mattress sales here on Tom's Guide.
Refer a Friend to Nectar: Share the love and refer a friend to Nectar to earn you both rewards. When you refer, your friend will get $100 off their order, and once it's been shipped, you'll get a $100 Amazon gift card as a thank you.
Get a Nectar free trial: Nectar offers a 365-day trial when you buy a mattress. This gives you a whole year to decide whether it's your dream mattress.
Watch out for freebies: With your mattress purchase, you'll get 2 free pillows, a free sheet and a mattress protector - great value for money!
Shop for Nectar Sleep bundles: Nectar offers a range of product bundles, which provide customers discounts when they buy items together. These discounts can save you as much as 50% off the usual order totals, so make sure to check for any active deals next time you're looking to save.
Nectar healthcare, first responder & military discounts: If you work in the military, healthcare, or you're a first responder, you can get up to 40% off your next Nectar order by verifying with your work email address through the brand's website. The deal also includes veterans & law enforcement personnel.
Sign up for the Nectar newsletter: Enter your email address into the newsletter field on the Nectar Mattress website and you'll receive updates on sales & products whenever they're available. You'll also receive entry into competitions.
How to use Nectar promo codes
1. Find one of our Nectar promo codes you'd like to use and click "Get Code" to reveal it.
2. Copy the code for later and head to the Nectar website to start shopping.
3. After adding an item or items you want to your shopping cart, proceed to the view shopping cart page.
4. Below the order summary (located on the right), you'll see a field labeled "Enter Coupon Code."
5. Manually enter your coupon, click on the "Apply" button, and your discount will be immediately shown.
6. Proceed through the rest of the checkout to place your order as normal.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
