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Pinterest was down — here's what happened during the outage
The reports were rolling in
Over 3,549 reports according to Downdetector and growing
The amount of user reporting issues with Pinterest is growing. So far, Downdetector is reporting over 3,549 reports at 2:13 p.m. Users are saying on X (formerly Twitter) and Threads that many of their boards are not loading properly.
Reports are now over 4,000 according to Downdetector
Just about 15 minutes soon after, the amount of users reporting issues with Pinterest has gone up to 4,066 on Downdetector. On Threads, user blackraven_76kimk says that there are missing boards and they're unable to save pins.
'User experience data retrieval failure' error message greets users
Is pinterest not working for anyone else?? I am scared I don't want my account to be gone 😭 pic.twitter.com/rsrxMP92KdFebruary 17, 2026
Over on X (formerly Twitter), one Pinterest user is getting an error message when they load up the app. "User experience data retrieval failure in experience request" is the message they're given when attempting to load their board.
Many are still reporting issues with Pinterest, but it's to slow
A little over an hour after the first batch of outage reports, Downdetector is showing fewer reports at 2:41 p.m. ET. In total, there were 2,746 reports at that time, which is down from the peak 4,102 reports at around 2:26 p.m. However, it still seems as though there are still plenty of people still unable to properly access the service.
Is Pinterest back?
Many users are the Downdetector comments section for Pinterest are saying they've successfully logged into the popular social media service. That, along with the total of reports dropping to right around the half the amount they were during the peak, leads us to believe that the outage may be under control, though we can't say for sure until the number of reports dips a little further.
Dropping fast
Reports have hit just about 1,000. It seems like we're mostly out of the problem area, but not 100% yet.
Pinterest is back
It looks like this outage is over, as the Downdetector reports have reached around 100.
