Pinterest was down — here's what happened during the outage

The reports were rolling in

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By Contributions from last updated
Phone with Pinterest logo on it.
(Image credit: © Shutterstock)

Starting at around 1:55 p.m. ET, Pinterest users were reporting outages with the popular pinning service. By 2:15 p.m., there were about 3,549 reports on the tracking website Downdetector, but they've since subsided.

Pinterest users were reporting a wide range of issues, including boards not loading properly, data-retrieval errors, and other glitches. Interestingly, Pinterest’s own real-time and historical data system never acknowledged the issues. Here's what went down.

Pinterest was down — Live outage reports

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Pinterest is back

Downdetector reports

(Image credit: Downdetector)

It looks like this outage is over, as the Downdetector reports have reached around 100.

Dropping fast

Downdetector reports

(Image credit: Downdetector)

Reports have hit just about 1,000. It seems like we're mostly out of the problem area, but not 100% yet.

Is Pinterest back?

woman stretching and looking happy at her desk

(Image credit: Shutterstock)

Many users are the Downdetector comments section for Pinterest are saying they've successfully logged into the popular social media service. That, along with the total of reports dropping to right around the half the amount they were during the peak, leads us to believe that the outage may be under control, though we can't say for sure until the number of reports dips a little further.

Many are still reporting issues with Pinterest, but it's to slow

Image of Pinterest outage according to downdetector.

(Image credit: Downdetector)

A little over an hour after the first batch of outage reports, Downdetector is showing fewer reports at 2:41 p.m. ET. In total, there were 2,746 reports at that time, which is down from the peak 4,102 reports at around 2:26 p.m. However, it still seems as though there are still plenty of people still unable to properly access the service.

'User experience data retrieval failure' error message greets users

Over on X (formerly Twitter), one Pinterest user is getting an error message when they load up the app. "User experience data retrieval failure in experience request" is the message they're given when attempting to load their board.

Reports are now over 4,000 according to Downdetector

Downdetector report showing pinterest outage

(Image credit: Downdetector)

Just about 15 minutes soon after, the amount of users reporting issues with Pinterest has gone up to 4,066 on Downdetector. On Threads, user blackraven_76kimk says that there are missing boards and they're unable to save pins.

Over 3,549 reports according to Downdetector and growing

Image showing pinterest outage

(Image credit: Downdetector)

The amount of user reporting issues with Pinterest is growing. So far, Downdetector is reporting over 3,549 reports at 2:13 p.m. Users are saying on X (formerly Twitter) and Threads that many of their boards are not loading properly.

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