Samsung Galaxy Note 20 Ultra already has a big camera problem

Samsung Galaxy Note 20 Ultra camera bump
(Image credit: Future)

Some Samsung Galaxy Note 20 Ultra users are reporting on community forums (opens in new tab) that their brand new, big-screen smartphones have what appears to be a camera housing issue.

Before you have Samsung Galaxy S20 Ultra auto-focusing déjà vu, these reports (via SamMobile) reveal a possible manufacturing problem with new phablet's camera array. Included pictures show dust and condensation collecting beneath the housing's glass.

(Image credit: Samsung Community)

According to SamMobile, there are over one hundred related reports on Samsung's South Korean community forum. We've only been able to locate a few posts under the Note 20 category, like this (opens in new tab) and this (opens in new tab). However, all seem to show the same defect — a narrow gap between the exterior camera glass and body of the smartphone.

These reports, as far as we know, are limited to select users in South Korea. We've reached out to Samsung in the U.S. for comment.

For what it's worth, we haven't experienced such issues with the Samsung Galaxy Note 20 Ultra model we reviewed. In fact, well-performing camera assets like a powerful 50x zoom camera and laser autofocus helped earn the 6.9-inch phablet a spot on our best phones ranking.

Kate Kozuch is an editor at Tom’s Guide covering smartwatches, TVs and everything smart-home related. Kate also appears on Fox News to talk tech trends and runs the Tom's Guide TikTok account (opens in new tab), which you should be following. When she’s not filming tech videos, you can find her on an exercise bike, mastering the NYT Crossword or channeling her inner celebrity chef.