ChatGPT was down — OpenAI confirms status of outage

A few outage reports, but issue is fixed

While Downdetector UK still shows some signs of issues (currently 63), along with a few in Downdetector US (11 reports as of writing), ChatGPT is back up and running by all accounts.

Back to normal

As OpenAI has detailed, ChatGPT is back up and running for all, with minial reports on Downdetector. So, get back to your regular prompting! I'll be keeping an eye out for any hiccups, as Downdetector UK appears to still see some outage reports.

OpenAI confirms ChatGPT is fully operational

OpenAI has officially announced that ChatGPT is now back online, stating it is "fully operational." Thankfully, that didn't last as long as we dreaded.

According to Downdetector, this is certainly the case.

The AI chatbot should be able to respond to questions as normal. Try refreshing the app or web browser to get back to all your prompts.

What happened?

Now that ChatGPT looks to be coming back to normal, here's the lowdown.

At around 4 a.m. EST / 9 a.m. BST, OpenAI's AI chatbot experienced an outage that affected users around the globe, with the problem solely affecting ChatGPT. While users were able to log in to the mobile, desktop and web app, the main issue was that the chatbot was unable to display responses.

OpenAI identified the issue and started working on a fix at around 4:50 a.m. EST / 9:50 a.m. BST, stating that it was a problem with "Conversations." After two hours, the issue is now fixed.

This is similar to an outage that happened briefly in August.

OpenAI confirms the issue is now "mitigated"

OpenAI has now stated "this is now mitigated and we keep monitoring." This means that the ChatGPT outage is now coming back to normal, although it appears it still isn't completely fixed, seeing as the status page still states there are some issues.

If you're trying to use ChatGPT, it's best to refresh the app or webpage to get it working again, as it now should be back in operation for most.

Users reported a global issue

Many ChatGPT users around the globe are experiencing issues, with the latest comment on Downdetector stating it's still down in central Europe. However, it appears to be working for some in other regions, with one commenter stating it's working in Japan.

Despite a big downturn in reported issues, many are still not able to get ChatGPT to respond, so the root cause is still ongoing.

Asking ChatGPT if it's doing alright

I've tried ChatGPT and asked if there were any problems it's experiencing, and it appears to be all cheery with a "no issues on my end" and a "everything's running normally." Well, for me at least, but other users appear to be still experiencing problems.

Hopefully not another 10-hour outage...

ChatGPT has experienced a few outages before, including one back in August, which only lasted a couple of hours. According to this current outage, this will (hopefully) be along the same lines.

However, in June, OpenAI has a global outage that lasted over 10 hours before services returned to normal, which included OpenAI's image generator Sora having issues. Here's hoping this outage won't be this severe, seeing as many of my colleagues can use ChaGPT right now.

Will it be solved soon?

According to Downdetector, we're not seeing a massive drop in reports on the issue. However, OpenAI appears to still be working on a fix as per its status page, so many users will still be experiencing issues when it comes to responses.

The height of the outage took place at around 4 a.m. EST / 9 a.m. BST, so it's already been over an hour since the issue hasn't been resolved. That said, it's already looking like ChatGPT is (hopefully) returning to its regular answer-friendly function.

Stay tuned.

Tom's Guide team's ChatGPT experience

I've asked the team at Tom's Guide if ChatGPT appears to be working for them, and as you can see with the very complicated question above, the AI chatbot is able to respond.

It appears OpenAI's product is down for many users, but not all. We'll keep you posted on any issues we spot.

Except for ChatGPT, all systems go

On OpenAI's status page, it shows that other products are currently working. That is, expect for ChatGPT of course. However, the only critical error appears to be "Conversations," which for all users, is a very crucial part of the chatbot.

OpenAI now states it has "identified the root cause and are working to resolve it." Hopefully, sooner rather than later.

OpenAI is investigating the issue right now

As reported, OpenAI is currently looking into the issue, stating that "ChatGPT Not Displaying Responses." So, if you're also not getting any answers to your questions with the chatbot, you're not alone.

This started at 4:50 a.m. EST / 9:50 a.m. BST, and there's currently no further updates on when it may be fixed. Stay tuned.

Current status

The first signs of ChatGPT being down and out started at around 4 a.m. EST / 9 a.m. BST, with Downdetector showing a OpenAI's AI chatbot experiencing issues. Currently, more users are still having issues, with over 100 reports right now.

OpenAI states it's currently investigating the issue.