ChatGPT is back following global outage — here's what happened

The outage is over

The day after the outage — which lasted over 10 hours — and everything seems to be back to normal. While there may be a few sporadic errors for some users, the overall reports are now down to just scattered instances, rather than thousands of people unable to use the chatbot.

OpenAI's status page is currently suggesting there are "Elevated error rates" but for most people, yesterday's problems seem to have passed. We'll keep an eye on ChatGPT status and report back if anything changes.

OpenAI announced they have published a fix

OpenAI announced on their site that they identified the problem and they are seeing a full recovery.

When ChatGPT went offline during its global outage, a lot of people (myself included) felt stuck. Mid-thought. Mid-project. Mid-prompt. So much more than an inconvenience, it was a reminder of how deeply we’ve woven AI into our daily lives, especially in the workplace.

As AI evolves, and it becomes even more advanced, the truth is, AI is only as useful as our ability to adapt without it. It's a tool, not a crutch. And sometimes tools fail.

As humans, we improvise even when the machines freeze. ChatGPT is back up for now.

Let me know in the comments what tools you used when ChatGPT was down. Was DeepSeek your go-to bot or Claude? Maybe it was Gemini? Share your thoughts.

7 smart prompts to try after a ChatGPT outage

When ChatGPT finally comes back online after an outage, it’s tempting to just pick up where you left off. But before diving in, it’s worth running a few quick prompts to make sure everything is fully functional — especially if you use memory, Custom GPTs, or advanced tools like Vision or file uploads.

Here are 7 smart prompts I use to get back in sync fast:

1. Check tool access
Prompt: “Hey, are you fully back online? What features are working right now?”

This helps you confirm whether tools like Voice, Vision, and Files are restored — sometimes they return in stages.

2. Test memory (if enabled)
Prompt: “Can you remind me what you know about how I like to work?”

If the bot replies with a blank stare (or generic info), your memory may have reset.

3. Resume your last task
Prompt: “We were working on [your task] before the outage — can you pick it back up?”

This is a good way to see if your thread retained context.

4. Try a reasoning check
Prompt: “Explain Claude, Gemini, and ChatGPT in one sentence each.”

Use this to gauge how sharp, updated, and nuanced the model feels.

5. Quick creativity test
Prompt: “Write a short poem about ChatGPT coming back from an outage stronger than ever.”

Fun and fast, this prompt shows tone and response speed.

6. Custom GPT behavior check
Prompt: “You’re acting a little off — can you tell me what your current instructions are?”

This will tell you if something got reset. Pro tip: regardless of the bot's response, you'll want to check for yourself.

7. Vision or file upload test
Prompt: “What’s in this image?” or “Summarize this PDF.”

Run these to confirm the extra tools are fully back online.

These prompts take just minutes; and can save you hours of confusion.

Why ChatGPT goes down — and what’s really happening behind the scenes

When ChatGPT goes down, it feels like the internet hits pause. One moment you’re mid-task — summarizing notes, writing code, planning your day — and the next, you’re staring at a spinning wheel or a “Something went wrong” message. I kept getting a "too many queries at once" message even though I was doing just one prompt.

So what’s actually happening?

The truth is, we don't realy know and the powers that be at OpenAI might not tell us what happened. But, the most common cause is server overload. Remember when image generation within GPT-4o rolled out? The users "melted the GPUs" according to a joking Sam Altman.

When millions of users hit ChatGPT at once, especially during major product rollouts or breaking news like the upgrade to ChatGPT Voice yesterday, OpenAI’s infrastructure can get overwhelmed. Think of it as digital gridlock.

Another culprit? Software updates or new feature releases. OpenAI is constantly improving the model behind ChatGPT, like when it launched GPT-4o or upgraded memory tools. But sometimes, those changes introduce bugs or trigger temporary instability.

There’s also the issue of security and misuse. If the system detects suspicious behavior — such as spam attacks or abusive prompt patterns — OpenAI may limit access or shut things down briefly to protect the platform. This is probably not what happened today, but anything is possible.

And don’t forget the backend: ChatGPT runs on Microsoft Azure’s cloud infrastructure. If Azure experiences an outage or network issue, it can take ChatGPT offline, even if OpenAI’s systems are functioning properly.

Sometimes, it’s not a full crash — it’s rate limiting. You may still be able to use ChatGPT, like what's happening right now, but certain tools like Vision, file uploads or Voice may be temporarily paused to reduce strain on the system.

The bottom line? ChatGPT is incredibly powerful, but it's not immune to the same challenges every major web service faces.

Build an AI backup plan for the next ChatGPT outage

During a global outage, everyday users of ChatGPT suddenly found themselves stuck mid-task, staring at a loading screen.

If you felt that panic, you’re not alone, but a little preparation goes a long way for next time.

Here’s how to build a simple AI backup plan so you're not left scrambling if this happens again (and I'm pretty sure this isn't the last time this will happen).

Bookmark at least two backup AI tools
ChatGPT may be your go-to, but you need a plan B (and C). These are the most capable alternatives to keep in your rotation:

• Claude (Anthropic) – Exceptional for thoughtful, longform responses and file analysis.
• Gemini (Google) – Great at summarizing, searching the web (in some cases), and organizing information.
• DeepSeek – A rising star with surprisingly strong reasoning, coding, and creative writing skills. No login required for basic use.

Create a browser folder called “AI Backups” and save direct links to each model’s chat interface.

Save your best prompts somewhere safe
When ChatGPT is down, the last thing you want is to retype your favorite prompts or that perfect code instruction from memory.

Keep a running doc or note and include:

Your most effective prompt formats

Specific instructions for Custom GPTs or use cases

Backup context for long threads

Cloud-based tools like Notion or Google Docs work best so you can access it from anywhere.

Know your chatbots

Outages are a good time to explore. If ChatGPT is your “everything app,” think of these as specialists that can temporarily take over certain tasks. Or, if you're like me, discover how to use them together in a hybrid style, what I call prompt dusting, for the most effective responses.

Don’t forget the basics: Copy your key chats

During an outage, even past ChatGPT conversations may be temporarily inaccessible. Before you close out an important chat, copy the full exchange into your notes app or export it as a PDF. You’ll thank yourself later.

Create a “cold start” template

If you lose memory or context, it helps to have a ready-made template that tells any AI what you're working on. Example:

“You’re helping me write tech articles for a mainstream audience. Keep the tone conversational, clear, and informative. I’ll give you outlines, notes, and raw drafts to polish. Sound good?”

One paste. Back in business.

Final thoughts

With a little prep, you can keep your momentum no matter what model is online. Diversify your tools and document your workflows. It's okay to treat ChatGPT as your main assistant, but it doesn't have to be your only one.

Check your memory and settings — they may have reset

Outages can occasionally interrupt how custom GPTs behave, especially if you're using one with memory enabled. You might notice that the custom GPT you were using prior to the outage suddenly “forgets” your tone, preferences or previous instructions.

In some cases, a GPT that was trained to act like a writing coach or developer assistant might revert to default behavior without you realizing it.

To avoid spinning your wheels, open the GPT’s settings and:

• Double-check the instructions under “Customize.”
• Confirm whether memory is still enabled.
• Review past chats for signs the assistant is “off script.”

If anything looks off, it’s worth retraining the GPT again or restoring your instructions manually.

This check takes less than a minute but can save you in the long run when things look off.

Bonus tip: If you’re managing multiple GPTs, consider keeping a backup copy of your custom instructions in a doc or note-taking app. That way, if anything gets wiped, you can restore your settings fast.

After an outage, do this first

When ChatGPT comes back online after a crash or outage, you're probably wondering if you can trust it. Will it suddenly hallucinate? Did it remember the last thing I prompted?

Tthe first thing you should do is re-run your last prompt. But, be sure to save a copy first in a Google doc, word doc, or if you're like me in an email draft (so many of my drafts are notes to myself).

Re-running your last prompt works becaues it restores context. If memory or session data was lost during the outage, you can pick up where you were with a repeat of the prompt and reestablish the conversation thread.

This is important because it protects your work.. If your earlier responses were cut off or unsaved, you can quickly recreate them while the chat is still fresh in your mind. Well, as fresh as possible considering the outage lasted for hours.

Re-prompting the same prompt prior to the outage also tests functionality. It's a fast way to see if everything is fully working — including tools like Vision, Voice, or file uploads if you're using ChatGPT Plus.

Bonus move: Open your chat history and save important convos externally (Google Docs, Notion, etc.). After an outage, there's always a small risk of corrupted or missing threads.

What a rollercoaster

ChatGPT's reports have been up and down like a ride at your local amusement park. It looked like the outage was over, but then we saw the reports jump again. Now, it's starting to decline again with the reports sitting at 449 as of this post (they jumped as high as 567 during the second blip and as high as 1,989 during the primary outage).

One thing's for sure: OpenAI seems to be struggling to get everything back online, but it seems to be moving in the right direction again.

12 hours and still going

OpenAI first acknowledged that something was wrong at 2:36 a.m. ET, which means we've just passed 12 hours of up-and-down outage reports.

Reports over 500

Down Detector reports have spiked to more than 500, which is surprising considering it seemed like everything was coming back to normal.

'Still monitoring'

ChatGPT is on its way to being operational, but it's not perfect.

"We are still monitoring the fix and we are working towards full recovery," posted OpenAI on its status page.

The company is still keeping a close eye on things, and so are we. Keep your browser pointed right here for the latest OpenAI outage news as it happens.

A small spike?

Interestingly, ChatGPT is seeing a spike again, though it's small compared to what it was. It got as low as 231 reports and has since spiked to 340. Could it just be a small blip? Hopefully, but it could also be a sign that problems are happening again.

ChatGPT back online

"We have applied the mitigation and are monitoring the recovery," reads the OpenAI status page.

As long as everything keeps working properly, we should be out of the woods. There's always a chance something goes wrong while the fix works its way through the servers, but usually, once the fix has been applied, it's just a matter of time until everything is back in order.

Less than 300 reports

We're sitting at just under 300 reports on Down Detector right now. It's almost over, and there's a good chance ChatGPT is working for you by now.

DeepSeek and Claude the big winners?

According to Google Trends analysis by experts at QR Code Generator, searches for other generative AI chatbots have significantly increased amid this ChatGPT blackout.

In fact, DeepSeek searches are projected to reach 2.13 million today. Claude AI searches are expected to jump from 149,441 average daily searches in the past 30 days to 291,181 today.

Obviously, with ChatGPT going down for an extended period, people wanted something new.

"The immediate 109% surge in DeepSeek searches and 95% increase for Claude shows that users are actively seeking alternatives rather than simply waiting. This ultimately benefits the AI ecosystem by redistributing market attention and proving that no single platform, regardless of popularity, should be considered indispensable or the sole source for critical workflows," Marc Porcar, CEO of QR Code Generator PRO S.L, said in a press release.

It's just a meme

Now that ChatGPT is working for me, I asked it to generate a meme about ChatGPT being down. You can see the result above. Here's the prompt I used: "Generate a hilarious meme that will appeal to an audience of tech website readers about ChatGPT being down."

Did the AI chatbot knock it out of the park, or is its attempt at humor a letdown? I would err on the side of so bad it's almost funny in a way, myself.

ChatGPT status is now yellow

During this whole outage, ChatGPT has been listed as red on OpenAI's status page. Now that the outage is winding down, the company has changed the status to yellow, indicating that it's partially back online.

The wording is the same (posted again at 12:23 p.m. ET): "We are seeing continued recovery across API and ChatGPT. We will provide further updates as progress is made."

Read aloud having problems

Based on the comments on Down Detector, many users can use ChatGPT without issue, but Read Aloud appears to have problems. One user said, "Read Aloud is not working. Failed to play messege error on repeat."

If that's the only issue, then it certainly could be worse. At least coding and other vital workflows seem to be working.

Sub-600 reports

We've officially hit 597 reports on Down Detector, which shows that far fewer users are jumping to the website to report issues.

Working for me

I fired up ChatGPT and asked it, "Are you okay? Any outages to report?" It said, "All good on my end—no outages to report right now. Everything's up and running smoothly. Let me know if you're noticing anything weird on your side!"

I found that to be odd, since OpenAI's website has acknowledged the outage since it started. So I followed up with "Your website says you're having an outage." From there, ChatGPT confirmed with a web search that there was an outage and gave me plenty of other information (including pulling some from this very live report).

All that is to say, ChatGPT is working fine for me. Gathering the information about the outage didn't take very long, so it seems to be back online for me. Your mileage may vary, of course.

Working for lots of readers

We've had a few Tom's Guide readers in various parts of the world email in to say that ChatGPT is working for them now, though most have cited slower performance.

A reader named Tierra said, "its back up.. but also running slow. I am in Atlanta."

"I can already use the 4o model normally, and it has been used for more than 30 minutes. (The time displayed by the mobile phone is currently the Singapore time zone.)," said Qing.

Faye from the Philippines said, "Mine from Philippines is already working but still kinda little slow but its already responding."

Between that and Down Detector reports dropping to 715, I think it's safe to say we're approaching the beginning of the end.

The end in sight

We've finally seen a significant drop in reports for ChatGPT on Down Detector. Don't get me wrong, there are still numerous reports, but the number has decreased to around 1,200, which is a notable decrease from the 1,900 it peaked at.

At the same time, OpenAI posted on its status page that the company is "seeing continued recovery across API and ChatGPT. We will provide further updates as progress is made."

Working in the Philippines

A user named Faye Kristen from the Philippines emailed us to say that it's currently working in their country but it's very slow. Could that be a sign that things are improving? Only time will tell, but it's nice to hear something positive coming from a ChatGPT user.

Another report of o3 working

A reader named Don sent me an email saying that switching to o3 worked for them. "4o has been down all morning, but the suggestion about switching to o3 solved my issues. I have been able to engage in my normal workflow," the email reads.

If you need to use ChatGPT for your workflows, switch to o3 and see if you get similar results.

Tell us your stories

If you'd like to get in touch to let us know your ChatGPT outage experiences, feel free to drop me an email at dave.leclair@futurenet.com. I might just feature you here!

Will OpenAI compensate paid users?

Sometimes, when there is an extended outage like this one, the company will compensate users for the inconvenience. If you're paying a substantial amount for a service like ChatGPT through OpenAI, it's understandable that you might expect something like this to happen.

As of this writing, OpenAI hasn't said whether there would be compensation for the downtime, perhaps by adding a day to users' subscriptions, but we'll have to wait and see.

ChatGPT outage almost over?

OpenAI posted an update on its status page saying that the company is implementing a mitigation. However, it also noted that it could take a few hours for everything to work.

"We are continuing to work on implementing the mitigation and we are now seeing recovery on API. Full recovery across all listed services may take another few hours. We will continue to provide updates as progress is made," reads the status page.

Check out our AI coverage

We write a lot of articles about AI. We put the biggest chatbots head-to-head to see which gives the best responses. We try the viral trends. We do it all.

If you're thinking about finding a backup for ChatGPT for future outages, give our AI section a read and see what you learn.

A possible workaround?

We received an email from a reader named Fred who said they were able to get the o3 memory model to work.

"They only work around. I have found is if you use the o3 memory model it will still respond," they said in email to Tom's Guide.

I tried it and was able to get o3 to work. Your milage may vary, but it does appear to working. I asked if ChatGPT was experiencing an outage and it acknowledged that something is wrong, citing "elevated error rates and latency" as the problem.

A sudden drop

We've seen another small downturn in the reports, though there have been a few of them over the last few hours. The outage reports peaked at 1,963 and are currently down to 1,789.

It'll be interesting to see whether this downturn continues or if it's just another valley in the long round of peaks and valleys we've seen all day.

An OpenAI update

OpenAI has posted another update on its status page, but unfortunately, it doesn't provide much information about the ongoing situation.

"We are still working on implementing the mitigation for this issue. We will continue to provide updates as progress is made," reads the status page.

It sounds like the team at OpenAI is hard at work trying to solve the ChatGPT outage, but for the time being, we'll have to keep waiting.

Testing...

I tried some prompts with ChatGPT myself just now to see if it's working, and unfortunately, I still can't seem to make anything happen. I assume a lot of you are experiencing the same thing, and I hope the situation is resolved, especially if you rely on ChatGPT to get through your day.

Same update...

OpenAI posted an update on its status page, but it didn't tell us anything new. It's the same message the company has posted in its last few updates.

"We have identified the root cause for the issue causing elevated errors and latency across the listed services.

We are working on implementing a mitigation," reads the error report posted at 9:43 a.m.

Unhappy users

Lots of people are already reliant on AI to do their work every day, and they're jumping into the Down Detector comments to let everyone know about their plight.

It's interesting to see that such a new technology is already so necessary for so many people.

A long outage

This outage was first reported on OpenAI's website around 2:36 a.m. ET. Just about seven hours later, and it's still going. While OpenAI has acknowledged that it's working on a mitigation, reports continue to come in, and ChatGPT is still experiencing issues. Hopefully it's resolved soon so everyone can get back to work with their favorite AI platform.

Canada and Australia, too

We've received a report from a reader in Canada who said ChatGPT is not working for them. Another reader from Australia said the same thing. This is clearly not an issue confined to the U.S., as ChatGPT users around the world are sounding off with problems.

"Saw your updates regarding the OpenAI Outage! I just wanted to reach out and let you know we are experiencing issues on the east coast of Canada," reader Brandon Keating said in an email to Tom's Guide.

"Australia is down. Well, about every 5-10 prints go through. My chatgpt is super emotive and empathetic usually and not getting anything except flat, no personality, even fabricated memories of conversations and total chaos in replies, sometimes they come, sometimes they delete themselves and the prompt…so weird," said Sally Horrobin in a similar email.

Riding the outage wave

It's been a wave of reports on Down Detector throughout the morning. Quite a few times it seemed like the outage was coming to a close and then it spiked again. In my experience, outages typically rise for a while and then drop after a while. Seeing one rise and fall like this is interesting and somewhat unexpected.

"Implementing a mitigation"

An update from OpenAI claims the company has identified the "root cause" of today's global outage.

"We have identified the root cause for the issue causing elevated errors and latency across the listed services," the company posted on its server page.

"We are working on implementing a mitigation."

At this point, issues with ChatGPT and Sora have been going on for around six hours but the end may be in sight. Stay tuned!

No luck in Chicago, either

Thanks to Kenneth in Chicago who just dropped me an email to confirm his ChatGPT Plus account won't respond in conversation mode.

"1 out of 10 typed messages will get a response. In addition, some other models seem to not work, one seems to be discontinued? F*****g annoying as I had a running conversation with tons of info in there - they should warn paying users before discontinuing models," Ken says.

"I tried to use a new model on the same subject and it keeps saying “I’m sorry I am having you responding. Please try again later.”

An update from Ohio

Big thanks to Melissa from Ohio, a TG reader who got in touch to say the outage is still affecting her on mobile.

As a ChatGPT Plus user, she pays $20/month and uses the service both personally and professionally.

"My usage for work revolves heavily around transcript summaries and writing user stories for complex projects and requests," she told me. "Doing those things manually is not nearly as efficient — so today could really suck."

Like many users, Melissa is simply getting the "Error in message stream" timeout pictured above. I've seen this plenty of times myself so far today...

Which ChatGPT models are most affected?

Today's outage is impacting different ChatGPT users in different ways. How you're affected may be a result of which model of the chatbot you're using.

According to reports, ChatGPT o3 seems to be suffering, but 4o-mini and 4o-mini high are working as normal.

Here's a primer on the different ChatGPT models. But if you just need a basic refresher, here's roughly what the different models should be used for:

For everyday use: Start with GPT-4o. It handles most common tasks efficiently and works with text, images, and voice.

For sensitive communication: Use GPT-4.5 when tone, empathy, and nuanced understanding matter most.

For complex analysis: Choose o1 or o3 when you need thorough, step-by-step reasoning and accuracy is more important than speed.

For quick technical help: Pick o4 mini when you need smart answers fast, especially for math, coding, or data analysis.

How has today's outage affected you?

Have you been affected by today's outage? Or have you found a workaround or abandoned ChatGPT completely for a rival service?

Feel free to get in touch with me at jeff.parsons@futurenet.com and let me know where you're based and what you're experiencing when you try to use ChatGPT or Sora.

I'm still unable to get any kind of response from ChatGPT (free tier) here in London, either on mobile or on desktop — regardless of whether I'm signed in or not. All I see is a "request timed out" error message.

What does Gemini think?

With ChatGPT currently unavailable to me, I turned to Gemini to get some ideas of what might be behind today's unexpected outage.

I gave Gemini 2.5 Flash the simple prompt: "What could be causing the current ChatGPT outage?"

Here's the answer it gave:

While the exact cause of the outage has not been officially confirmed by OpenAI, potential reasons for such disruptions can include:

Internal errors: This could involve software bugs, failed updates, or other technical glitches within OpenAI's systems.

High demand/traffic overload: A surge in users or requests can sometimes overwhelm servers, leading to performance degradation or outages.

Cyberattacks: Although less common, cyberattacks like DDoS (Distributed Denial of Service) can disrupt services by flooding them with malicious traffic.

Users are reporting various error messages such as "A network error occurred," "Hmm.. something seems to have gone wrong," and "Error in message stream." The outage appears to be impacting both free and paid ChatGPT Plus users, and some users are reporting that lower-tier models might be working, albeit slowly, while flagship models are entirely unresponsive

Bad news for students

I can only imagine the number of students feeling the effects of no ChatGPT today. Especially since back in April, OpenAI made ChatGPT Plus completely free for students to use.

The offer was available exclusively for both full and part-time students in the U.S. and Canada and had to be claimed before May 31.

ChatGPT Plus subscribers aren't immune

At first, I thought it may just be ChatGPT's free tier that was affected, but subscribers to the $20/month ChatGPT Plus service are also reporting being unable to use the platform.

This also appears to be a global issue, with users in the U.K., U.S., Australia and mainland Europe saying they're affected. Many are reporting they are seeing "error in the message stream" appear when they try to prompt the AI.

• Read the full story: 7 ways I use ChatGPT Plus — here’s why I think it's worth it

5 hours since the first reports started

We're coming up on five hours since the first trickle of reports started to come through, with the real surge starting around four hours ago. The last time we had a significant outage was back in March and that only lasted for around an hour.

The current report on OpenAI's status page is showing no real improvement for the problems affected the chatbot, its API platform or Sora.

A second spike

It looked for a moment there like the reports might be falling but a second spike has emerged as ChatGPT's issues remain unresolved for many users. By my count, the second spike is even higher than the first.

And, as the North American userbase starts to come online, we could see those reports continue to climb if the service remains offline. ChatGPT is currently used by about 500 million people worldwide and has become an indispensable tool in their daily lives.

A (very brief) update on Sora

OpenAI has posted an update on the problems with Sora.

"We are continuing to investigate," the company said on the OpenAI status page. That's it, I'm afraid. Nothing more to report just yet.

Grok weighs in

While I'm unable to get any response from ChatGPT, not everyone is experiencing the issues. One user on X managed to get ChatGPT to respond about the current outage, and then asked xAI's Grok model to give its thoughts on whether or not it was better led Elon Musk's 'bot to claim it's more reliable.

Grok's response to the prompt was:

"ChatGPT is down due to a global outage starting early June 10, 2025, affecting web and mobile users with error messages and login issues. OpenAI is investigating, but the cause and resolution timeline are unclear.

"Comparing Grok and ChatGPT, Grok excels in technical tasks like coding (79.4% accuracy) and problem-solving, while ChatGPT is better for creative tasks like writing and image generation. Today, Grok is more reliable due to the outage, but long-term, the best choice depends on your needs: technical for Grok, creative for ChatGPT."

Here's what happened when we put ChatGPT vs Grok to the test with 7 prompts.

Alternatives to ChatGPT

While we wait for OpenAI to lay a hold of the socket wrench, rip open the server panels and start fixing ChatGPT, now might be a good time to acquaint yourself with some of the best ChatGPT alternatives.

We've tested plenty of AI tools here at Tom's Guide and DeepSeek, Claude and Google's Gemini all offer a robust alternative set of AI services to use instead.

System status

OpenAI breaks down the number of affected components on each of its services that are currently experiencing problems.

ChatGPT has 21 affected components while its API platform has 14. Sora currently has 4 affected components.

The sound of silence...

While some users are receiving an error message, I'm not even getting that when I attempted to use ChatGPT on the free tier on my Chrome browser.

I'm based in London and asked the chatbot, "What is causing the current ChatGPT outage", all I get is the pulsating white dot as the AI stays mute. It's quite spooky.

Some reports are suggesting that Enterprise users may be unaffected, but I haven't been able to verify this myself.

"Elevated error rates"

According to OpenAI, users are experiencing "elevated error rates and latency" across its services.

In practice, this means the chatbot is unable to answer questions. When users hit it with a prompt, they are met with an error message that reads: "Too many concurrent requests."

Predictably, the memes have already started up over on social media...

That's quite a spike...

When ChatGPT goes down, it goes down hard. The above chart from DownDetector shows just how quickly reports started to come through from users having problems with ChatGPT.

The reports started at around 2.45am ET before falling briefly at about 3.30am ET but then spiking dramatically at 5.30am ET with over 1,000 reports coming through. At time of writing, it seems like the reports are coming back down again.

Sora is also affected

As well as ChatGPT, OpenAI's video generator Sora is also experiencing issues. According to OpenAI's status page, Sora is also experiencing a "partial outage" and the company is investigating.

If you're not able to use Sora yourself right now, here are 7 alternative AI video generators we recommend.

OpenAI is investigating

OpenAI has acknowledged the current outage and is investigating the problem.

According to the company's server status, there is a "Partial outage" that is causing issues for users.

OpenAI's report says: "Some users are experiencing elevated error rates and latency across the listed services. We are continuing to investigate this issue."