FAQs
How much is delivery at Zwilling?
Standard delivery at Zwilling UK is £4.95 for orders up to £50. If your order is £50 or over, delivery is free. It takes between 2 and 3 working days to most mainland addresses via DPD delivery.
Are Zwilling knives good?
Yes! Zwilling has been making knives for centuries, and they are known for excellent quality. They use a patented Friodur ice-hardening process, which makes the steel incredibly tough. You can drop them, bang them, and use them on tough foods without the blade chipping.
Are returns free?
No, returns for unwanted items are not free at Zwilling UK. If you change your mind and wish to return an item, you are responsible for the cost of the return delivery.
However, if your item arrives faulty or damaged, the return is free. Zwilling will provide a pre-paid returns label.
Are Zwilling pans good?
Yes! Zwilling pans are considered excellent, they use a Sigma Clad technology, which means they have a thick aluminium core sandwiched between layers of steel that runs all the way up the sides of the pan. This makes them heat up evenly and respond quickly to temperature changes.
Does Zwilling own Staub?
Yes Zwilling owns Staub as well as several other famous cookware brands such as Ballarini and Demeyere, all known for quality and value.
Are Zwilling knives dishwasher safe?
Technically yes but while many Zwilling knives are officially labelled "dishwasher safe," Zwilling themselves strongly recommend hand washing to protect the long lasting life of your knives.
Are Zwilling pans non toxic?
Zwilling steel and iron pans have no chemical coating at all as they are made of pure metal. They will never release fumes, peel, or leach chemicals, no matter how hot they get. While Zwilling ceramic pans are PFAS free which use a coating derived from sand so they also will not release chemicals if overheated.
However, Zwilling Madura Plus, Zwilling Forte, and Ballarini Parma use a high-tech coatings called Duraslide which is PTFE-based, the same as Teflon. They are PFOA-free and are safe for cooking, however if you overheat them to 260°C they can release fumes because PTFE is technically a "PFAS" chemical.
Zwilling Saving Tips
Key Worker Discount: NHS staff, Emergency Services, Social Care workers, Teachers, and Charity workers can get 15% off their order at Zwilling through Blue Light Card, and Health Service Discounts.
Student Discount: Are you a student? If yes, you can also save 15% on your order at Zwilling. To claim your single-use discount code, you will need to verify your student status via UNiDAYS.
Newsletters: The easiest way to get a discount at Zwilling is to sign up for their newsletter list. By doing so, you will get 10% off your first order, plus you will get exclusive access to newsletter-only deals and discounts.
Shop the Outlet: Zwilling has a dedicated Online Outlet section separate from its standard Sale page, where you can save up to 30% on end-of-line products from all its brands, including Staub, Ballarini, and Miyabi.
How to use Zwilling discount codes
- Browse our page to find a Zwilling Voucher code that suits you, and click ‘Get Code’.
- Select ‘copy code’ or copy manually, and head to the Zwilling website.
- Search for the knives and cookware you want, and add them to your basket.
- When you’re done, click the ‘bag’ logo in the top right of the page.
- Below the order total, you will find a dropdown labelled ‘Enter Promo Code’.
- Click the drop-down and enter your discount code into the box, then click ‘apply’.
- Your discount should now be applied to your order total.
How we source voucher codes
The codes listed on each vouchers page on Tom’s Guide have been sourced by our dedicated vouchers team, who find the latest codes through the web and our relationships with retailers and affiliate networks. Each page is updated every few days to include up-to-date offers and ways to save, and our London-based commercial team uses our connections with retailers to source exclusive codes directly from some of the biggest brands on the market.
How we test voucher codes
Every voucher code on Tom’s Guide has been tested by our offers team, based in Cardiff, to make sure they work before we upload them. The codes on Tom’s Guide can be used for a wide range of savings, covering student discounts, free shipping deals, and site-wide or product-specific savings.
We want to make sure every voucher is ready to use whenever someone visits one of our pages, so we don’t include any user-specific or one-time use codes. Each offer also includes as much information as we can find on its terms and conditions to keep things clear, and any applicable expiry dates will be listed next to the offer details. You can view the full list of terms and conditions by clicking the corresponding text below the main offer text and expanding the section.
What to do if a voucher code doesn’t work
Although we work hard to only include tried and tested vouchers on our pages, sometimes codes can expire or terms and conditions can be changed before we have a chance to update the code or our pages. If your discount isn’t being applied at the checkout, there are a number of things you can do.
First, check you meet any listed requirements such as multibuy offers, minimum spends, or product-specific deals. For example, you may need to buy 3 items to receive your discount, or your code may only be applicable to orders with certain models (i.e. 10% off specific smartphones). If you need to review the details of your chosen deal, click the text that reads “View terms and conditions” below the main text.
If you are still experiencing issues applying your discount, don’t worry - our team is on hand to help. Just email coupons.tomsguide@futurenet.com and include information on the code you tried to redeem and which of our pages it was listed on. A member of our team will be in touch to offer support as soon as they can.
How we make money
Tom’s Guide makes money from vouchers on a commission basis. We have agreements with every retailer that has a vouchers page for, and for every order placed using one of our codes, we earn a portion of the order total back in commission from that retailer.
Using this model means all of our profits are paid for by the retailers we partner with, and we do not pass any costs on to our users. Using one of our vouchers will never cost you anything - you’ll only pay for the discounted products you’re looking to buy, so you can rest easy knowing you get exactly what it says on the tin.
Want to read more about Tom's Guide vouchers? You can find more information on our dedicated page, where we break down How We Source Voucher Codes and How to Use Them on your online orders.
