FAQs
Is delivery free at Dutch?
Yes, If you are signed up for a Dutch vet access membership, you get free standard shipping on every single prescription and over-the-counter order, with no minimum spend.
If you are just shopping for general pet supplies, supplements, or non-prescription items in the Dutch online pharmacy without an active membership, you can still still get free delivery on all orders over $25.
Can Dutch prescribe medication in my state?
It depends on your local state laws, veterinary telemedicine is regulated on a state-by-state basis in the US.
In most states, Dutch's licensed veterinarians can legally establish a Veterinary-Client-Patient Relationship (VCPR) over a video call and ship prescription medication directly to your door.
However, if your state requires an in-person physical exam first, Dutch vets can still call to offer expert advice, diet plans, and over-the-counter treatment recommendations.
Does Dutch price match?
Yes! Dutch has a price-match guarantee. If your online vet prescribes an expensive medication like Apoquel or Simparica Trio and you find it for a lower price at another certified US pharmacy, Dutch will match it.
Plus, if you sign up for a Dutch Membership, you automatically get an ongoing 20% off all flea and tick medications.
Can I return pet medications?
No. Because Dutch is a licensed pharmacy, strict federal health and safety regulations apply. Once medication has left their facility, it cannot be legally returned, refunded, or reused, even if the box is completely unopened.
Do I need a Dutch membership for each of my pets?
No, a single Dutch annual membership covers up to 5 pets in your household under one fee. You get unlimited video calls, custom treatment plans, and 24/7 direct messaging with licensed vets for your entire furry family.
Dutch Saving Tips
Price Match Guarantee: Never overpay for expensive meds! Dutch offers a price-match guarantee. If you find your pet's exact medication for a lower price at another certified US pharmacy, reach out to Dutch support, and they will match the lower price.
Refer a Friend: if your family or friends are pet parents the you should know that Dutch runs a referral program. If you send a friend your unique referral link, they get a discount on their first purchase, and once they check out, Dutch sends credit straight into your account to use on your next pharmacy refill.
Membership Discounts: Keeping your dog or cat protected from parasites year-round can cost hundreds of dollars. If you sign up for a Dutch vet access membership, you instantly get permanent, automatic discounts on all top-tier flea and tick medications (like Bravecto, NexGard, and Simparica Trio). It applies at checkout automatically.
Welcome Offers: If you are a new customer signing up for a Dutch vet access plan, do not check out at full price! Dutch almost always runs introductory offers right on their homepage banner. Take a second to check the top of your screen before clicking checkout to instantly knock a solid percentage off the cost of your new telehealth membership.
Newsletter Sign Up: If you scroll down to the footer of the Dutch homepage or catch the pop-up banner when you first visit the site, you will see a prompt to enter your email address and subscribe to the Dutch mailing list. In exchange for signing up to receive their vet tips and pet health insights, Dutch often sends you an exclusive promo code for up to 30% off. Plus, staying subscribed to the Dutch newsletter is recommended. Because Dutch frequently partners with pet brands like Tavo car seats or PrettyLitter to send out exclusive members-only offers, coupon codes and flash sales,
Partner Perks: Dutch frequently teams up with other premium pet brands to offer exclusive freebies and discounts to their users. Always check the banner at the top of their homepage or the membership dashboard for third-party partner deals before you buy pet supplies elsewhere.
How to use your Dutch promo code
- Browse our list of Dutch discount codes and click on the one that offers the best savings for your needs. Copy the code to your clipboard.
- Head over to the Dutch website and choose your vet access membership plan, or add your required pet medications and supplements to your cart.
- Click on the cart icon in the top right corner of the screen and hit the checkout button.
- On the checkout page, look for the order summary section. You will see a box labelled "Discount code" or "Promo code."
- Paste your copied code directly into this box and click "Apply."
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
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Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
