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PS3-Owners Give 10 Reasons To Stick With or Quit PSN

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1. The PlayStation Network is back. Are users?

Will gamers return to the PlayStation Network after last month's massive data leak? We get perspectives from actual PS3 owners.

Earlier this week, almost a month after Sony took the PlayStation Network offline, PlayStation 3 owners were finally able to access some of the service's features again.  Sony shut PSN down on April 20 after detecting an "external intrusion" into the system. The hack spiraled into a massive public relations disaster for Sony, and it took the company almost a week to warn millions of users that their personal information might have been stolen. Names, ages, addresses, passwords, password security answers, and more were compromised, and Sony admitted it couldn't be sure if encrypted financial information like credit card numbers was also at risk. PSN users had to change their passwords all around the internet, and credit and debit cards were cancelled and renumbered. Governments around the world have questioned Sony over the breach, and at least two class action lawsuits have been launched. All in all, not a good month for Sony.

All of this made us wonder whether PS3 owners will return to the PlayStation Network now that it is partially back up, or whether the outage and leak will keep some of them away for good. Most PSN users seem willing to return to the PlayStation Network, but are wary of reentering their financial information into the system. Here are nine different reasons, given by real PS3 owners we spoke with, about why they plan to return to PSN, along with one person who said he won’t be returning.

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Anonymous 05/20/2011 10:12 PM
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The more and more our society goes digital, the more this type of thing will happen. we can blame this or that but its the hackers who seem to not be getting the real blame here. Sony is being blamed because hackers got in. Hackers can get into NASA, but Sony is the bad guy?

Tomsguiderachel 05/20/2011 10:26 PM
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osxgp :
The more and more our society goes digital, the more this type of thing will happen. we can blame this or that but its the hackers who seem to not be getting the real blame here. Sony is being blamed because hackers got in. Hackers can get into NASA, but Sony is the bad guy?


Well, more "consumers" are affected by the Sony breach than a NASA breach--which is why we are writing about it at Tom's--but you're right, we all expect this to happen sometimes (see point #7). That doesn't mean it should happen. Ideas for finding and penalizing hackers?

bak0n 05/20/2011 10:43 PM
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Let's see. When was the last time I was impacted in my gaming experience with a friend with a PC. Hm..


Never. I LAN game.

Anomalyx 05/20/2011 11:13 PM
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Quote :I have had 3 Xboxes over the past 5 years that have all [broken] after their warranty expired

Wow... that takes skill... to have a warranty that got extended to 3 years expire 3 times in 5 years. Maybe time travel does exist.... O_o
I had one 360 that went RROD on me, after the 3 year warranty expired. Am I upset? No. I ran that thing into the ground with how much I played it. I'm surprised it lasted that long at all.

Tomsguiderachel 05/20/2011 11:55 PM
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Anomalyx :
Wow... that takes skill... to have a warranty that got extended to 3 years expire 3 times in 5 years. Maybe time travel does exist.... O_oI had one 360 that went RROD on me, after the 3 year warranty expired. Am I upset? No. I ran that thing into the ground with how much I played it. I'm surprised it lasted that long at all.


There are obviously a number of ways the warranty could've expired within the 5 year window (buying multiple boxes around the same time, for instance).

Anonymous 05/21/2011 12:21 PM
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horrible article, not organized at all.

Anonymous 05/21/2011 2:00 AM
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Let me say that streaming Netflix SUCKS on the PS3. After the last update, before the data breach, they totally borked it. Couldnt play episodes of TV shows back to back without shutting the program off and restarting it. I got tired of it sucking so much, I went and paid $100 for an AppleTV. So glad I did. Leaps and BOUNDS better than the PS3 experience. If you are using PS3 for Netflix streaming...Go get yourself an AppleTV, you will be glad you did...

kinggremlin 05/21/2011 9:35 AM
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osxgp :
The more and more our society goes digital, the more this type of thing will happen. we can blame this or that but its the hackers who seem to not be getting the real blame here. Sony is being blamed because hackers got in. Hackers can get into NASA, but Sony is the bad guy?




NASA is full of rocket scientists and the people who would be affected by such a breach would be smart enough to understand the inevitablity of such an event. Basically it is the exact opposite of the majority of posters affected by the PSN hack who think they are rocket scientists, but in reality are just internet tough guys with no comprehension of the level of complexity involved in trying to secure a network like the PSN. If skilled enough hackers want to get into a publicly accessible network, given enough time, they are going to get in, that's just how it goes.

Ragnar-Kon 05/22/2011 3:41 AM
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kinggremlin :
NASA is full of rocket scientists and the people who would be affected by such a breach would be smart enough to understand the inevitablity of such an event. Basically it is the exact opposite of the majority of posters affected by the PSN hack who think they are rocket scientists, but in reality are just internet tough guys with no comprehension of the level of complexity involved in trying to secure a network like the PSN. If skilled enough hackers want to get into a publicly accessible network, given enough time, they are going to get in, that's just how it goes.


You sir deserve a brownie. +1

Exactly what I've been saying during this PSN thing. Networks are designed by humans, and humans are flawed. Thus, the networks are flawed. Given enough time, I'd say it is save to say that a skilled hacker would be able to get into any publicly accessible network. Get a team of hackers with plenty of resources, and networks will get hacked faster.

I work for a University, and we get at least 20 invalid access attempts of people (probably student "hackers" attempting to change their grades) attempting to get in to the servers in any given day. Usually they poke into the wrong places and get their IP banned by our firewall system. But if they poke in the right place and emulate a valid attempt, they could get into our network and change something without us even knowing until much later. It is a daily task trying to patch up holes the hackers manage to find.

With an international public network, like PSN, it is only a matter of time before something like this happens.

TitusFFX 05/22/2011 4:39 AM
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ehh, I'll stick with Sony for a little while longer but I would like to see them require less information that could possible fall into the wrong hands though to be on the safe side. Such as the email account password breach wasn't all that great >.> Aol for one was blown apart for that one sending random spam from everyones email address that was affected...

Anonymous 05/22/2011 6:57 AM
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Well I don't care what other people think. end of story.

Anonymous 05/22/2011 1:19 PM
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Quote: Wow... that takes skill... to have a warranty that got extended to 3 years expire 3 times in 5 years. Maybe time travel does exist.... O_o
I had one 360 that went RROD on me, after the 3 year warranty expired. Am I upset? No. I ran that thing into the ground with how much I played it. I'm surprised it lasted that long at all.

ive had my ps3 since 07 my bro and my cuz had 360's my bro has been through 3 my cuz through 2 and ive still had my one ps3 no problems what so ever. and im the one who runs my systems to death at all times it hardly ever gets turned off ....they never hardly turn theres on .....they just broke ( because there junk and always will be) and i dont like paying to play CoD online when i can play free and ive played on both sytems and ps3 does just as good if not better than 360's

drwho1 05/22/2011 2:56 PM
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I love my PS3, but I rarely play online.
Other than downloading/uploading things for/from my game I don't use online much.

fredcolon 05/22/2011 4:11 PM
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If Sony does not fix its networking problems, PSP users will be moving over to Microsoft Xbox. Digitally Undivided

thillntn 05/22/2011 6:32 PM
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I have both a 360 and ps3, and leaned toward the ps3 until the whole other os thing. the xbox always seems to add features on a firmware update, unlike the ps3. I like the fact MS lets me copy my games to the hdd for caching, you have to jailbreak a ps3 to do that (and lose online functionality and risk legal woes) "hackers" warned of the PSN not using encryption in February, and was swept under the rug. If you run ANY computer system, home or server, updates and security patches are crucial. Things will happen from time to time, but you can easily avoid a lot of the "known" issues by doing a little research. Then again if you are a multi-billion dollar company with no focus other than greed.....just my two cents :).

Anonymous 05/23/2011 8:16 AM
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Screw online console gaming. I'll play offline like in the good old days.

If i want a good online gaming experience I'll do it on a PC.

cknobman 05/23/2011 3:28 PM
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Anomalyx :
Wow... that takes skill... to have a warranty that got extended to 3 years expire 3 times in 5 years. Maybe time travel does exist.... O_oI had one 360 that went RROD on me, after the 3 year warranty expired. Am I upset? No. I ran that thing into the ground with how much I played it. I'm surprised it lasted that long at all.



Tomsguiderachel :
There are obviously a number of ways the warranty could've expired within the 5 year window (buying multiple boxes around the same time, for instance).



Hmmm I bought my xbox in 2006 and it went bad 3 times all the way up to November 2010. Each time it was replaced by Microsoft for free. It ended up being covered more than 3 extra years because the first time I sent it in when they sent me back another they said that the 3 year warranty was starting over with the replaced unit. I think someone who claims they bought 3 xbox's and had none of them replaced under warranty is either lying or stupid and chose not to send them back under warranty and just went to the store and bought another.

11796pcs 05/24/2011 2:09 AM
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I just hopw Steam isn't ever going to get hacked. Luckilly, most people like Steam (or better yet for most of the population) or haven't even heard of Steam. Also Valve really hasn't done a whole lot to tick consumers off. Except for the lack of Episode 3 they're probably one of a gamer's best friends.

dalethepcman 05/25/2011 3:09 AM
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Ten reasons to stick with, or quit using the PSN This ended up turning into a horrible list of why people are too stupid to stop using their PS3.

Lets list them in order. and add up how many sensible reasons we have to use the PS3
1. "I can't stop playing call of duty" (this can be done on almost any platform)
2. "I have to login to watch Netflix" (you can watch Netflix on everything, even a lowly Wii)
3. "I can buy a prepaid PSN card" (Or Xbox, or Zynga, or visa prepaid card)
4. "I hope we get something free" (congratulations your getting 12 months of free credit watch because Sony is legally obligated to give it to you) -1
5. "XBOX has problems too!" (so did the Toyota Prius's gas pedal, but its under warranty and fixed for free, just like all of the RROD Xbox's. Your point is?)
6. "its bound to happen eventually" (Check out PCI and SOx compliance, Sony followed neither, and this is where its lead them) -1
7. "They deserve a second chance" (I will give this one to you, they have done a lot for the world of gamers and they deserve a chance to make it right) +1
8. "Watching MLB on my PlayStation" (See Netflix comment)
9. "A new game system costs too much" (if your already in with Sony, why jump ship now) +1

So with the nine reasons to continue using a PS3, two of them I Agree with, and two of them border on mentally challenged, the other five are not something positive for the PlayStation or its network, and I would consider Neutral. Too bad the creator of this article was so obviously biased in his writing, If this were presented without a preconceived opinion it would have been a much better read.

virtualban 05/25/2011 12:46 PM
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dalethepcman :
Ten reasons to stick with, or quit using the PSN This ended up turning into a horrible list of why people are too stupid to stop using their PS3.Lets list them in order. and add up how many sensible reasons we have to use the PS31. "I can't stop playing call of duty" (this can be done on almost any platform) 2. "I have to login to watch Netflix" (you can watch Netflix on everything, even a lowly Wii) 3. "I can buy a prepaid PSN card" (Or Xbox, or Zynga, or visa prepaid card) 4. "I hope we get something free" (congratulations your getting 12 months of free credit watch because Sony is legally obligated to give it to you) -15. "XBOX has problems too!" (so did the Toyota Prius's gas pedal, but its under warranty and fixed for free, just like all of the RROD Xbox's. Your point is?) 6. "its bound to happen eventually" (Check out PCI and SOx compliance, Sony followed neither, and this is where its lead them) -17. "They deserve a second chance" (I will give this one to you, they have done a lot for the world of gamers and they deserve a chance to make it right) +18. "Watching MLB on my PlayStation" (See Netflix comment) 9. "A new game system costs too much" (if your already in with Sony, why jump ship now) +1So with the nine reasons to continue using a PS3, two of them I Agree with, and two of them border on mentally challenged, the other five are not something positive for the PlayStation or its network, and I would consider Neutral. Too bad the creator of this article was so obviously biased in his writing, If this were presented without a preconceived opinion it would have been a much better read.


Your comment was a very good read indeed. Thank you.