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Best universal remotes in 2020

Best universal remotes

We're spending a lot more time in front of the TV, so why not get one of the best universal remotes to make it easier to find what you want to watch? The best universal remotes let you combine all your remotes—for the TV, the soundbar, your cable box, and your streaming device—into one, and let you control everything from a single interface. No more diving into the couch cushions for the Roku remote!

Universal remotes also let you automate a number of tasks—such as turning on your TV and soundbar—and having them change to the right settings—all with a single button press. Some universal remotes also have smart home controls and voice search, so you can look for shows, movies, and more across multiple streaming services more easily.

What are the best universal remotes?

Among the best universal remotes, the choices are less than universal. Logitech, which has a number of models, is by far the dominant player, with the Logitech Harmony Elite as the best universal remote overall. It can control up to 15 devices, which includes not just entertainment system components, but a number of smart home devices such as  smart lights and  smart thermostats. It integrates with Alexa and Google Assistant, and has a touchscreen that lets you access every setting for every linked remote control. 

Our second-favorite universal remote is the Caavo Control Center. It acts more as of an HDMI hub (which limits you to four inputs), but what it does offer is an easy way to flip not just between your devices, but through your various streaming services as well—many of which are supported by the Caavo itself. Plus, the Caavo has a universal voice search built in, so you can press a button on its remote, and search across multiple sources for your favorite shows. The Caavo also offers curated lists of programs, and lets you create your own favorites, too. However, the Caavo does require a subscription (though, if you pay an extra $99, you're covered for life). 

Logitech is discontinuing the Harmony Express universal remote. Released last year, this Alexa-centric remote relied primarily on your voice input to control your entertainment system. However, the concept never took off, and the Harmony Express will stop working after September 30. Customers who bought the Harmony Express can exchange it for a Harmony Elite for free, or get a full refund with proof of purchase, valid until December 31. Here are the details for those who want to exchange or refund the Harmony Express.

The best universal remotes you can buy today

best universal remotes: Logitech Harmony Elite

Logitech Harmony Elite (Image credit: Logitech)

1. Logitech Harmony Elite

Best Universal Remote Control

Devices Controlled: 15 | Favorite Channels: 50 | Smart Home Controls: Yes | Mobile App: Yes | Alexa-Enabled: Yes | Size: 7.6 x 2.1 x 1.1 inches | Weight: 5.8 ounces

Easy setup
Intuitive interface
Dedicated smart home buttons
Works with huge number of devices
Heavier than previous version
Expensive

Logitech’s top-end remote, the aptly named Harmony Elite, can control up to 15 devices at once. In addition to physical buttons, it has a color touch screen from which you can quickly select a favorite channel. You can also create custom buttons, such as Watch a Movie, to automatically turn all your devices to the right settings. 

The Harmony Elite works in conjunction with the Harmony Hub (included), enabling you to hide electronics in a cabinet. It also works with several smart-home devices, including Philips Hue lights and the Ecobee SmartThermostat. It can be connected with Amazon Alexa, so that you can issue Harmony Elite commands using nothing but your voice. It's one of the best Google Home compatible devices, too.

Read our full Logitech Harmony Elite review.

best universal remotes: Logitech Harmony 665

Logitech Harmony 665 (Image credit: Future)

2. Logitech Harmony 665

Best value universal remote

Devices Controlled: 10 | Favorite Channels: 23 | Smart Home Controls: No | Mobile App: No | Alexa-Enabled: No | Size: 10.8 x 1.6 x 2.8 inches | Weight: 7.2 ounces

Inexpensive
Comfortable
Controls up to 10 devices
Somewhat involved setup
Nonrechargeable battery

The best universal remote for those on a budget, the Logitech Harmony 665 has a small display (which is not a touchscreen) with buttons arrayed around it, letting you quickly access activities, favorite channels and more. On-screen help makes it fairly easy to troubleshoot any issues. 

The Harmony 665 can be paired with up to 10 devices, and you can program up to 23 of your favorite channels on the remote, too. However, the Harmony 665 works via infrared (IR) only, so you can’t hide any of your entertainment center’s components, and this remote can’t be used to control smart-home devices. But those many not be important if all you're looking for is an inexpensive universal remote that feels great to use.

Read our full Logitech Harmony 665 review.

best universal remotes: Caavo Control Center

Caavo Control Center (Image credit: Future)

3. Caavo Control Center

Best universal remote with voice control

Devices Controlled: 4 | Favorite Channels: n/a | Smart Home Controls: No | Mobile App: Yes (iOS) | Alexa-Enabled: Yes | Size: 10.4 x 5.9 x 1.4 inches (Control Center), 6.9 x 1.5 x 0.9 (remote) | Weight: 2.2 pounds (Control Center), 3.5 ounces (remote)

Accurate voice search
Works with a variety of devices
Aggregates content from all your devices into one interface
Can only connect four devices at once
Requires subscription 

While the Caavo Control Center can only control four devices at once, it separates itself from Harmony's remotes in that it offers a unified interface, through which you can search through content on any connected device, as well as a number of streaming services. It even works with Sonos, meaning that you can see what’s playing, pause, skip and view your Sonos playlists, right from your TV. You can also connect streaming services directly to the Caavo, obviating the need for separate streaming devices. Here's a list of all the streaming apps Cavvo supports.

The Caavo remote has built-in voice search, and a unique section of lists of shows and movies curated by others—That's something Harmony doesn't have. To get all this, though, you'll need to sign up for a Caavo subscription, but you can get the Contro Center and a lifetime subscription for $160.

Caavo also has a Watch With Friends app, which lets you sync Netflix on Roku, Apple TV and Chrome browsers, so you and your friends can watch shows at the same time—and you don't need a Caavo Control Center to use this feature.

Read our full Caavo Control Center review.

best universal remotes: Logitech Harmony Companion

Logitech Harmony Companion (Image credit: Logitech)

4. Logitech Harmony Companion

A simpler Logitech universal remote

Devices Controlled: 8 | Favorite Channels: n/a | Smart Home Controls: Yes | Mobile App: Yes (iOS) | Alexa-Enabled: Yes | Size: 10.2 x 5.5 x 3.6 inches | Weight: 14 ounces

Inexpensive
Controls smart home devices
Lacks touchscreen

Similar to the Harmony Elite, the Harmony Companion can also control smart-home devices in addition to your entertainment center. The biggest difference between the Harmony Companion and the Elite is that the Companion lacks of a screen of any kind, so you’ll have to designate physical buttons to enable Watch TV mode, for instance. 

However, the Harmony Companion comes with the Harmony Hub, so you can not only hide all your AV components, but also let you use Alexa and Google Assistant to control your TV and more. We also like that it has a physical number pad—something the Harmony Elite lacks—so it's easier to jump to specific channels on your cable box. 

How to choose the best universal remote

If you've gotten this far, you know by now that truly good universal remotes aren't that common. Logitech's Harmony remotes are pretty much the only game in town, and work well; the main choice you have to make is how much you want to spend. 

The Harmony Elite, at the top end, costs around $250, but lets you control everything you would want, and has a little touchscreen at the top that makes it easy to switch between watching, say, cable TV to your Fire TV stick to your gaming console. 

The Harmony Companion doesn't have a touchscreen, but we do like that it has a physical number pad at the bottom, which is better suited for those who like to punch in channel numbers. Both the Elite and the Companion have dedicated smart home controls, so you can dim the lights easily, and you can also use Logitech's app to control everything if you happen to lose your remote.

If you're looking for something a little different, the Caavo Control Center is an inventive universal remote that acts in many ways like a super-smart HDMI switcher. It also has its own universal voice search, so you can search across multiple devices and services for the program you want.

How we test the best universal remotes

To test universal remotes, we set them up in our home entertainment system, and connect them to several streaming devices (an Apple TV, Amazon Fire TV Cube, Roku) as well as a Dish TV receiver, and a soundbar. 

We look to see how easy things are to set up, and once everything is up and running, how quickly and accurately the remote can send commands to all of our devices.

We also take into consideration the feel of the remote in our hands, as well as the ease with which we can reach all the buttons. 

  • Robert_481
    Well, I can't say I agree with your assessment. Spec-wise, the Harmony's are absolutely great, actual usage, not so much. The cloud based storage of the remotes is broken at the moment, you cannot change anything, but even when it's working, the software just isn't as good as the specs -- ever. Also why, oh why doesn't Logitech put real number keys on their upper end remotes?? I need an upper end remote because I have a lot of devices, but I totally hate the minimalist physical buttons.

    Truth be told, I don't know of anything better because all the review sites are enamored with the Harmony's, but I sure would like to hear of something!!
    Reply
  • americanaudiophile
    The better remotes are for custom installers not consumers
    The URC Pro and RTI remotes are excellent but require programming and are not cheap. They can work over IR, RF, and WIFI. They have hard button remotes which are usually better for AV than a touchscreen but they have apps if you want to go that way too.
    The programming software isn't easy to master for most people and isn't usually out there for the end user. You can customize the layout and set up macros in any way you like since the programming isn't on the cloud. You can teach commands from other remotes into your database. In the RTI you can even enter hex codes and set up auto repeats for commands that are fussy.
    Reply
  • Robert_481
    Thanks, I'll have to take a look at those, though I really don't want to have to do raw programming on something for home!

    I expect Logitech to get their software fixed eventually, but it sure seems like there's an opening for some competition in the home market.
    Reply
  • jason.cae
    yea, 100% agreed Robert. Wish there was a 500-1000 dollar range product that worked for your typical closet/remote setups. If anyone finds one; let me know.

    There is custom pro setups costing in the thousands and then harmony at 100-200, URC crap pisses me of because they offer no easy way to get the software. Authorized dealer crap only is a real turn off, develop applications that run 500+ node clusters for mission critical software @ 99.999% uptime, can probably handle setting up a universal remote for AV. Not a huge fan of allowing a grad student from geek squad fumble with my AV setup.

    Currently stuck with harmony hub; which seems to quirky and buggy with a UI that makes me want to throw it out window. Probably the worse is the odd bug where devices slow down to respones over time, deleting and re-adding fixes.

    Played with the PI project here; but its under developed (great idea though); https://github.com/bbtinkerer/LircNodeJsWeb

    Think the dream would be a IR hub that connected to a old ipad/driod with some type of stay resident software. Since most of us have a stack of old tablets. Before you say harmony; try programming that guy with a ipad... Then the UI... omg.... its like they purposely made it shit to sell their remotes.
    Reply
  • jsmithepa
    Am still running on a very old, discontinued Phillips Pronto Neo, but every time I want to upgrade it, I read all the bad reviews and the $^%# buttons locations, paying all that $ and keep hearing "they gonna fix it next firmware" (God, I haven't heard that before) convinces me to keep what I got.

    Am very insistent a universal must have certain things: One-hand operation, so size and location of buttons matters. The Pronto Neo has the perfect number of hard buttons vs soft buttons, you don't want 100-buttons complicated but enough to get the job done with minimum keypress. My Neo, as all Pronto I suppose every button can be a macro, that makes it very flexible and highly customizable.

    I feel like Logitech universals are like Teslas, they reel you in with whizzbang features but when you bring it home, the doors don't close properly, big gaps on panels, the screen crashes..... can't anybody do things right out of the door? Grrrgg.
    Reply