FAQs
Does Simple Lighting offer free delivery?
Yes! Simple Lighting offers free standard delivery on all orders over £75. If your order falls below £75, standard delivery is £3.75 and takes 3-5 days. There is also Express delivery for £4.99, which takes 2-3 days, and next-working-day delivery for £5.99.
Does Simple Lighting price match?
Yes. Simple Lighting has a price promise guarantee. If you find the exact same lighting product sold for less by another UK retailer, they promise to either match or beat that price. You just need to contact their customer support team with proof of the lower price before you make your purchase.
What is the Simple Lighting return policy?
Simple Lighting has a hassle-free returns policy. If you order the wrong size of LED tape or simply change your mind about a fixture, you can return the unused items for a refund. You will need to contact their customer service team to start the return process and get the correct return address details.
How do I contact Simple Lighting customer service?
If you need technical advice on which LED driver to buy or need help with an existing order, you can reach their UK-based support team by calling 0333 443 2465 or by emailing support@simplelighting.co.uk.
Simple Lighting Saving Tips
Shop the Sale Section: Before paying full price for a lighting fixture, always check the Sale tab on the main menu. Simple Lighting has a clearance section where you can find heavily discounted LED tape, downlights, pendant lights, and commercial battens that are overstocked or being phased out.
Sign Up for the Newsletter: One of the easiest ways to save is to scroll to the bottom of the Simple Lighting homepage and enter your email address to join their newsletter. This means you'll be notified about upcoming flash sales, holiday promotions, and get exclusive discount codes sent straight to your inbox.
Price Match Promise: Simple Lighting guarantees they will beat or match the price of any other UK retailer. If you find the exact same fire-rated downlight or LED strip sold for less on another website, don't just buy it there. Contact the Simple Lighting customer service team with a link to the cheaper product, and they will adjust their price for you.
Article continues belowBuy Complete Kits: If you are buying LED strip lights or neon flex, try to buy a complete kit rather than purchasing the tape, the power supply, and the remote controller separately. Simple Lighting bundles these items together at a lower overall price compared to buying each component individually.
Open a Trade Account: If you are an electrician, contractor, or business owner buying in bulk, do not check out as a standard guest. Apply for a Simple Lighting Trade Account. Once approved, you will get exclusive wholesale pricing, bulk-buy discounts, and a dedicated account manager to help you save on large projects.
How to use a Simple Lighting discount code
- Check our list of Simple Lighting coupons and click on the offer you want to use.
- Copy the code for later and head to the Simple Lighting website.
- Add the items you want to order to your basket, then click on your shopping cart and proceed to checkout when you're ready.
- On the checkout screen you'll see a drop down button labelled 'Apply Discount Code' on the left hand side.
- Click on the button and a box will appear.
- Paste your Simple Lighting coupon code into this box , click apply, and your discount will be applied to your order total.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
they’reAll the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available for use, we don’t include any one-time-use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
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Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
