2.7 million hit in workplace benefits data breach with full names, dates of birth, SSNs and more exposed — what to do now
You’ve likely never heard of Navia but chances are they administer your FSA, HSA or HRA account
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When it comes to data breaches, you don’t even have to know a company’s name to get wrapped up in the fallout. Case in point: Navia Benefit Solutions is currently informing almost 2.7 million individuals in the U.S. that their personal info could now be in the hands of hackers.
As reported by Bleeping Computer, the benefits administrator provides software and services to over 10,000 companies across the U.S. to help manage Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), COBRA services, and more. Since Navia acts as a backend provider for these employers, there’s a high probability you could receive a data breach notification letter in the mail even if you've never heard of the company before.
According to Navia’s official notice, the firm discovered suspicious activity on January 23, 2026. However, an investigation revealed that hackers had unauthorized "read-only" access to its systems for a three-week window between December 22, 2025, and January 15 of this year. During that time, sensitive personal and health data — some dating as far back as 2018 — was potentially stolen.
Article continues belowHere’s everything you need to know about the types of data exposed and the steps you need to take right now if you’ve been caught in the crosshairs.
Exposed data
Given that Navia has access to all sorts of personal info to help other companies manage the benefits of their employees, a wide variety of personal data could have been exposed during this breach, including:
- Full names
- Dates of birth
- Social Security Numbers (SSNs)
- Phone numbers
- Email addresses
- HRA participation info
- FSA info
- COBRA enrollment info
Fortunately though, no financial information nor details about claims were exposed as a result of this data breach. Still though, with all of this personal info in hand, hackers can easily launch sophisticated phishing attacks or social engineering attacks targeting victims. With Social Security Numbers (SSNs) in the mix too, this info could also be used to commit financial fraud or even identity theft.
How to stay safe after a data breach
After a high-profile data breach like this one with potentially millions of people affected, companies often provide free access to one of the best identity theft protection services. Navia is doing just that and affected individuals will get a free, 12-month subscription to identity protection and credit monitoring from Kroll.
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To take advantage of this offer which I highly recommend you do, you’re going to need an enrollment code. These are typically found in the data breach notification letters sent out to victims which means you’re going to want to keep a close eye on your mailbox. Once you have that code, you can head to Kroll’s website to sign up.
From there, Kroll also recommends that victims place a fraud alert and a security freeze on their credit. This is easy enough to do with all three credit bureaus and by taking this extra step, you make it extremely difficult for cybercriminals to do things like take out loans in your name using all of that stolen info.
Besides signing up for Kroll’s identity theft protection, it’s also a good idea to install the best antivirus software on all of your devices. The reason being is that targeted phishing attempts via email or text message could contain malware designed to infect your computer or smartphone.
Hearing about yet another data breach can certainly be discouraging. However, if you take action right away and remain extra careful when dealing with emails, texts and even phone calls from unknown individuals, you should be safe from any potential attacks. While no ransomware group has claimed responsibility for the Navia data breach, we could learn more about the hackers behind this attack later on.
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Anthony Spadafora is the managing editor for security and home office furniture at Tom’s Guide where he covers everything from data breaches to password managers and the best way to cover your whole home or business with Wi-Fi. He also reviews standing desks, office chairs and other home office accessories with a penchant for building desk setups. Before joining the team, Anthony wrote for ITProPortal while living in Korea and later for TechRadar Pro after moving back to the US. Based in Houston, Texas, when he’s not writing Anthony can be found tinkering with PCs and game consoles, managing cables and upgrading his smart home.
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