What pillows do hotels use? Four Seasons, Marriott, Westin and more
From the Westin to the Ritz-Carlton, here's how to buy the pillows used in your favorite hotels
From late night to lazy mornings, the best hotel pillows deliver dreamy comfort to turn going to bed into one of the highlights of your vacation. And when that trip away comes to an end, you might be wondering how you can enjoy the same support at home. Luckily, you don't have to smuggle a pillow in your luggage — many top-rated hotels sell their signature pillows online.
We've tested the best pillows you can buy so we know the right pillow is essential to a good night's rest. They should cushion the head while supporting the neck and shoulders, to prevent strain and keep you snoozing. Hotel pillows typically use the best materials available to achieve this supportive comfort with a touch of luxury.
We've rounded up the best hotel pillows you can buy online, as well as some cheaper alternatives for those on a tighter budget. So when you snuggle up against the Sunday scaries, you can pretend you're back on that dreamy beach vacation...
What pillows do guests sleep on in top hotel chains?
What pillows do the Four Seasons use?
Ever since opening their first ever hotel in 1961, the Four Seasons Hotels and Resorts have been focused on the highest of standards for delivering ultimate comfort to their guests. This is why their mattresses (available in three firmness levels) are accompanied by their signature Four Seasons Feather and Down Pillow.
These are made of a plush hypoallergenic blend of 25% white down and 75% feathers, wrapped in a breathable 240 thread count cotton cover. Using calendared cotton, a process that makes the material smoother and shinier, the pillows feature double stitched and piped edges, for an extra touch of elegance. The pillows are also OEKO-TEX certified and come in three sizes (standard, queen and king.) Note that these are dry clean only.
Head to Four Seasons At Home to shop the dreamy down and feather pillow. Prices start at $200 for a standard, while a queen is $225. Each pillow comes in a gray woven dust bad finished with the Four Seasons logo, making them a great gifting choice. Four Seasons sales are rare but we have spotted the occasional bedding discount, if you aren't in a rush to buy.
Featuring a blend of natural down and shredded latex, the NaturalFit pillow by Sleep Number is plush and soft with a breathable finish for cooler sleep. It's available in three shapes — we tested the curbed option in our Sleep Number NaturalFit pillow review — but the Classic is the best alternative to the Four Seasons signature pillow. A standard is $159.99 at full MSRP but look out for regular sales.
What pillows do the Marriott Hotel use?
Marriott hotels can be found in over 140 countries, delivering comfort to guests looking for a place to rest and relax. The Marriott brand encompasses a variety of hotels for different price points, but when it comes to the pillow, guests can expect similar comfort across properties.
Similar to Four Seasons, Marriott Hotels use feather and down pillows for unmatched comfort and support. This blend ensures a well-balanced pillow for all sleepers with a firm inner core made from soft hypoallergenic down. The pure cotton cover on the other hand, wicks away moisture keeping you all dry and fresh throughout the night. They're also machine washable, for easier cleaning.
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The firm inner core of the Marriott Feather & Down Pillow should deliver support all night long, while the outer layer features soft allergy-free down for a luxurious finish. A standard size is $85, which is a competitive price for a feather pillow from a hotel brand. If you're looking to indulge, consider upgrading to the JW Marriott Feather & Down pillow — prices start at $168 from Shop Marriott.
If you're looking for something more affordable that still delivers that Marriott feel, consider the Down Alternative pillows. Found in Marriott Hotels Feather-Free rooms, these pillows feature resilient fiberfill balls designed to hold their shape, night after night. Prices start at $40 for a standard size but be aware that options can sell out.
What pillows do the Westin Hotel use?
On the Heavenly Bed, a mattress exclusively made for the hotel chain by Simmons, you’ll find the Westin Hotel Pillow, a luxuriously soft down-alternative model ideal for those who prefer a cloud-like feel for their headrest.
The hypoallergenic fiber fill comes in a premium 100% cotton cover so you don’t have to worry about overheating or nightsweats. Being machine washable, these can also be easily maintained at home. You can choose from two sizes (king and queen) while shopping for the Westin Hotel Pillow at the Westin Store.
Many Westin Hotels offer a Sleep Well Menu, allowing you to pick your pillow to ensure it's just right for your needs. And you get the same consideration online, with a Soft and Firm pillow option available at Shop Marriott (as well as a body pillow for side sleepers.) The Soft pillow is best for stomach and back sleepers, with prices starting at $69, while the Firm pillow should be the right loft and feel for side sleepers with prices from $79. Westin runs semi-frequent bedding sales so keep an eye out for a discount.
In our Beckham Hotel Collection Pillow review we agreed this affordable pillow uses a fuss-free design to deliver luxurious sleep for less (although it might not have the longevity of the Westin alternative.) At full MSRP you'll pay $79.99 for a two-pack — so your co-sleeper gets to join in on the comfort — but it's rare to see this pillow full price. It's often just $59.99 for two so if you can't see a discount, it's worth waiting for the next sale to arrive.
What pillows do the Ritz Carlton use?
The iconic Ritz Carlton Pillow features a combination of premium materials including down, feathers and lyocell fibers (a material derived from trees like eucalyptus or bamboo). This combination won't just offer an indulgent feel but thanks to their naturally breathable properties, they're comfortably cool even in the height of summer.
The pillow’s triple chamber design guarantees a no-shift support, ensuring that the fill is evenly distributed for maximum comfort. It’s available to buy in three sizes (standard, king and queen) from The Ritz Carlton Hotel Shop, where you'll also find the luxurious mattress used in Ritz-Carlton hotels.
The Ritz-Carlton sits among the most expensive hotel shops, which isn't a surprise from a brand that's synonymous with luxury. A standard pillow has an MSRP of $125 which is premium for a pillow but one of the most affordable ways to get your hands on Ritz-Carlton comfort at home. Look out for sales — they tend to brief but can net you up to 30% off a pillow.
The Helix Feather & Down pillow has impressed our tester so much she's sworn off fiberfill forever. The clump-free design keeps her head supported all night long and the natural fill stays cool even in a heatwave. The Feather & Down pillow has an MSRP of $98.75 for a standard size but thanks to the year-round Helix mattress sale, you'll never pay that much. It's typically $79 in the 20% off sale but when 25% off crops up, it's time to buy.
What pillows do The Hilton use?
The Hilton bed is a custom-designed product made in partnership with Serta, built to offer long-lasting comfort for all sleep styles. Atop these you’ll find the Hilton Feather and Down, crafted to stop tossing and turning for a more restful night's sleep.
The Hilton pillow features an inner chamber of feathers for support and outer chamber of soft down, all encased in a breathable cotton cover for a plush yet airy feel. It's available in two firmness levels, for support based on your needs. You can mimic Hilton's signature sleep experience by shopping at Hilton to Home.
Hilton allows you to customize your dream pillow with the choice of two firmness levels. Soft (typically best for back and stomach sleepers) and firm (better for side sleepers.) And you don't have to let your budget decide your feel, as they're both $89 at full price. Hilton sales are common and we've seen as much as 30% off, so it's worth waiting for an offer.
The Coop Original Adjustable Pillow is a crowd pleaser due to its removable fill that allows you to adjust the pillow loft to suit your preferences. Like the Hilton, it has an MSRP of $89 but, also like the Hilton, sales are frequent so stay alert for a discount. The shredded foam fill means this pillow has a denser, bouncier feel than the Hilton pillow but the changeable design means it suits all sleep styles.
What pillows do the Sheraton hotel use?
Sheraton is part of the Marriott Hotel brand and doesn't currently sell its own pillows (although the brand has sold pillows in the past.) However, if you opt to buy the Sheraton Deluxe Bed & Bedding set from Shop Marriott, it comes equipped with Marriott Bonvoy pillows, for your sleep comfort.
Both Feather & Down pillows and Down Alternative pillows are offered in the bedding bundle. The Feather & Down pillows are the preferred choice in Sheraton resorts, thanks to the gentle support that's perfect for back and side sleepers. The Down Alternative pillows, however, are better for those with allergies and are recommended to stomach sleepers.
The Feather & Down Pillow is crafted by Marriott and found in many Sheraton resorts (as well as Four Points and Le Meriden Hotels.) It promises to be a "comforting upgrade for any bedroom" and is recommended to back and side sleepers. A queen costs $119 and it's machine washable, for easy upkeep. Discounts are hard to predict but they do happen, often around major holidays.
Made from an airy fiberfill with a silky-soft cover, we've been hands-on with the Helix Dream Pillows and found they deliver plush comfort that best suits side and back sleepers. A two-pack is $120 in the year-round sale (was $150) but if you're looking for an even better deal, you'll often find 25% off around the major holidays.
What pillows do Equinox Hotels use?
Booked a room at one of the Equinox Hotel properties? Get ready to enjoy a naturally breathable sleep thanks to their latex mattress, 100% cotton sheets, down and feather pillows and a pair of heavenly duvets.
Their pillows are crafted using ZURGAURD certified hypoallergenic fill— a combination of Goose down (56%) and feathers (44%), for that balance of comfort and support.
The best part is that you can customize your dream pillow to suit your sleeping style by choosing the firmness level — medium or firm. Need something more tailored for your position? Opt for specialized side or back sleeper pillows at the Equinox Hotels Sleep Shop.
Equinox partnered with leading sleep specialist Dr. Matthew Walker to design a sleep lab in New York (perfect for your sleepcations.) So it's no wonder the hotel has learned the first rule of pillows: one size does not fit all. That's why you have a series of options, from the firm or medium fill to side and back sleeping pillows. Whatever you choose, these are premium designs with prices starting at $160 (for the side sleeper pillow.)
Saatva also understands the importance of customized comfort (it's why the flagship Saatva Classic is the best mattress we've tested.) That can also be seen in the brand's impressive pillow collection, including the Down Chamber pillow which is available in two lofts (standard and high.) At $145 for a queen it's a premium pick but you can expect an indulgent and airy feel. And if you're looking to treat someone, you can often save when you buy two or more.
Hotel pillows FAQ
Are hotel pillows different from regular bed pillows?
As we know now, even though the design and looks are largely similar, hotel pillows are different from regular bed pillows in terms of the high-grade fabric and materials they use.
Made from naturally plush and luxurious down or feathers or a measured blend of both for supportive comfort, hotel pillows are crafted to suit all guests no matter their sleeping position or style.
These natural materials ensure the pillow stays breathable and cool all night long for an uninterrupted peaceful holiday slumber. Plus, hotels frequently refresh and replace pillows more often than people do at home adding to the comfort, hygiene and consistent plush feel that guests love.
Why do hotel pillows feel so comfy?
Pillows play a very important role in setting up the lavish and ultra-cozy bed for guests in 5 star hotel chains like The Ritz Carlton and Four Seasons. These establishments are known to craft their own exclusive pillows which are also available to buy from their official store fronts.
The reason hotel pillows are so comfortable is because they're often made from naturally luxurious and plush materials like down or feathers or a blend of both which makes them supremely soft, cool and breathable yet supportive, giving the ultimate cloud-like sleeping experience.
These offer a sweet spot in terms of pillow loft, firmness level and comfort which will suit all sleepers irrespective of the different sleeping positions or styles. Hotel pillows are also well-maintained and regularly fluffed up to last longer and provide maximum cozy comfort.
Is it safe to sleep on hotel pillows?
The short answer is that they certainly are, in most cases. However, while most luxury hotel brands make it a point to refresh and fluff up their pillows regularly, it's highly unlikely that they wash them between every guest.
This is mainly because of two reasons: the time and resources required to wash pillows between each guest and the potential damage regular washing can do to premium pillows.
However, there are certain things you can do to minimize the risk of getting exposed to unclean headrests. Bringing your own pillowcase is a top-of-the-list suggestion as this not only gives you an air of familiarity in a hotel room, but can also serve as an extra layer of protection. Inspecting the pillow before use and requesting for fresh bedding are two other things you can do to feel comfortable and get a restorative night's sleep.
How to make your bed feel as comfortable as a luxury hotel bed
Want to recreate the luxurious comfort of a hotel bed at home? The first step is to invest in one of best pillow-top mattresses which offer extra cushioning and comfort compared to others in the market. You can also elevate the performance of your existing bed by adding a plush mattress topper too.
Opt for any one of the hotel-style pillows we have mentioned or go for the affordable alternative we have recommended instead. Don't forget to ramp up the aesthetic and feel with breathable cotton bedsheets and pillow protectors followed by one of the best comforters made from down or down alternative which suits your sleeping style. You can also add in bedding products like a weighted blanket for the ultimate relaxing experience.
When is the best time to buy hotel pillows?
Considering their premium price tag, we recommend to wait for major events like Black Friday, Presidents' Day and Memorial Day when we've seen the biggest bedding sales— with discounts up to 35% off on pillows, bed sheets and more.

PPA accredited journalist Becky covers all things sleep-related, from mattress and pillow reviews to reporting on the latest sleep science. Becky loves exploring the intricacies of sleep and its effects on skincare, mental wellbeing, and work performance. When not writing about sleep, Becky can be seen reading in cozy bookshops or learning about global food culture.
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