FAQs
Is Roborock a good brand?
Yes! Roborock are a very competitive brand in the robot vacuum space. Here at Tom's Guide, we gave the The Roborock Saros 10R a 4.5-star review thanks to its ability to lift itself over thresholds, built-in camera and effective cleaning and mopping.
Who owns Roborock?
Roborock is its own independent company and isn't owned by any parent company. However, Roborock was originally funded by Xiaomi, a large Chinese tech brand.
What is Roborock Smartplan?
Roborock SmartPlan is essentially an "AI Autopilot" mode for your robot. Instead of you manually telling the robot "Vacuum the kitchen on Max power" or "Mop the bedroom with light water flow," you simply press the SmartPlan button, and the robot decides the best settings for each room automatically. It uses the robot's cameras and sensors to analyze your home and adjust its behavior in real-time.
Roborock Saving Tips
ID.me discounts: If you're a Student, Teacher, Military, First Responder, Nurse/Medical Provider, or Government Employee, you can get 10% discount on your order via ID.me.
Refer-a-Friend: If you refer a friend or family to Roborock they get 8% off their order, plus you get points to redeem for great gifts.
Certified Refurbished: Order from the certified refurbished section at Roborock to save up to 70% on great quality vacuums that also come with a 30-day money back guarantee.
How to use Roborock discount codes
- Look through the available Roborock discount codes atop this page until you find one you'd like to redeem.
- Click the "Get Code" button to open a new tab, where you'll see your unique code.
- Copy your code, then go back to your old tab to reach the Roborock website.
- Start shopping, adding the products you want to buy to your cart as you go.
- Once you're ready to order, head to the checkout and find the "Promo Code" field.
- Paste your code here, then click "Apply" and check your order total has changed.
- Confirm your order by continuing through the rest of the checkout as usual.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
