FAQs
Does WeCreat offer free shipping?
Yes, WeCreat ships all orders for free. WeCreat delivers to most places across the United States but doesn't deliver to military post boxes, Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, American Samoa, Guam, and the Northern Mariana Islands.
When will I receive my order?
Orders will ship out within 48 hours of completing your purchase. You can expect your order to arrive within 3-7 business days. Orders are shipped using USPS, UPS, DHL, and FedEx.
Can I return my order to WeCreat?
If you are unhappy with your WeCreat purchase, you will have up to 30 days from receipt. Orders must be undamaged, and once they pass inspection, you will receive a refund within 1-5 business days. Returns must include all original accessories, in their original packaging and protective material.
Does WeCreat offer a warranty?
Yes, WeCreat laser engraving and cutting machine main parts, fume extractors, auto passthroughs, conveyors, and laser modules come with a 1-year warranty. All accessories come with a 30-day warranty. WeCreat also offers a 30-day money-back guarantee on all orders for any reason.
Does WeCreat offer a military discount?
Yes, if you're a member of the military, you'll be able to access a range of exclusive discounts at WeCreat, including discounts on machines, free materials with your first purchase, 30% off materials, a 6-month free WeCreat app membership, and one-on-one expert support. Verify your military status with ID.me.
How can I contact WeCreat?
To get in touch with the WeCreat customer service team, call +1 (425) 939-3933 or email support@wecreat.com. The team is available to answer all your queries between Monday and Friday, 9 am - 6 pm (EST).
WeCreat Saving Tips
Education Discount: Whether you're a teacher or student, you'll receive a range of exclusive offers at WeCreat. If you're a verified educator from Pre-K, K-12, and higher education, and if you're a verified K-12 and higher education student, you will get access to exclusive discounts on machines, free materials with your first purchase, 30% off materials, a 6-month free WeCreat app membership, and expert support.
Shop Refurbished: You don't always have to shop for new products to receive the very best. WeCreat offers fully refurbished items that have all gone through extensive inspection, testing, and restoration to be as good as new. We've seen discounts of up to 38% off refurbished products, so it's always worth checking out.
Free Shipping: To get the most bang for your buck, make sure to make the most of WeCreat's free shipping policy, saving you that extra bit of cash on your order.
Sign Up For The Newsletter: When signing up for the WeCreat newsletter, you'll be the first to hear about upcoming offers, exciting product updates, and news from WeCreat.
- Choose one of our WeCreat discount codes you'd like to use and click "Get Code to reveal it.
- Copy the code for later, then head to the WeCreat website to start shopping.
- After adding an item(s) to your shopping cart, proceed to the checkout.
- In the right column of the checkout page, you'll find a section that says "Discount code or gift card."
- Paste your WeCreat coupon code, click "Apply," and your coupon will be activated.
- Complete your order and enjoy your savings.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
