FAQs
Does RingConn offer free shipping?
Yes, RingConn offers free shipping on all orders over $20 to any location in North America. Orders below $20 will be subject to a flat shipping fee that will be calculated at checkout. Orders will be processed and shipped within 2 business days; it will then take another 3-5 business days for your order to arrive at your door.
Can I return my order to RingConn?
If you have a valid reason to return your order to RingConn, you will have up to 14 days from the date of receipt. The valid reasons include: the product being damaged or defective on delivery, the product arriving in a different color from what you ordered, or the product being significantly different from what was described when you placed your order.
Are returns free at RingConn?
Unfortunately, no. If you wish to return your RingConn order, you will have to pay the shipping fee, and RingConn will not refund the cost unless your order arrived damaged, defective, or is not what you originally ordered.
Can I get a refund at RingConn?
Yes, once your order has been returned to RingConn, they will process your item and determine whether or not you're eligible for a full refund or a partial refund. Once your return has been processed, you will receive a refund within 30 calendar days.
Do RingConn products come with a warranty?
Yes, all products at RingConn come with a 1-year warranty. The warranty doesn't cover negligence or improper use of the products, poor maintenance, normal wear and tear, battery replacement, and damages/defects caused by accidents.
Are RingConn products any good?
Yes, in fact, we went hands-on with the RingConn Gen 3 smart ring and found it to be leagues above the competition, with new features and spec bumps that make the smart ring hard not to recommend.
How can I contact RingConn?
To get in touch with the RingConn customer service team, email cs@ringconn.com or call +1 888-548-1271. The team is available Monday to Friday, 10 am - 6 pm EST.
RingConn Saving Tips
Student Discount: If you're a student and want to save some cash on health monitoring smart rings, make sure to take advantage of the student discount at RingConn. All students can claim an exclusive 10% discount on all Gen 2 rings once verified using ID.me.
Seasonal Sales: RingConn is known for holding amazing sales during big events such as Black Friday and Cyber Monday. We've previously seen discounts in their Black Friday sale, such as 30% off the Gen 2 rings and 10% off the Gen 3 rings. So it's worth checking out our page to make sure you're not missing out on the best offers available at RingConn.
Free Shipping: Make sure to take advantage of the free shipping offer at RingConn. All orders over $20 will be eligible for free shipping; otherwise, shipping will be charged at a flat rate that will be calculated at checkout.
Sign Up For The Newsletter: When signing up for the RingConn newsletter, you'll be the first to hear about upcoming offers, exciting product updates, and news from RingConn.
How to use a RignConn promo code
- Choose one of our RingConn discount codes you'd like to use and click "Get Code to reveal it.
- Copy the code for later, then head to the RingConn website to start shopping.
- After adding an item(s) to your cart, proceed to the checkout.
- In the right column of the checkout page, you'll find a section that says "Discount code."
- Paste your RingConn coupon code, click "Apply," and your coupon will be activated.
- Complete your order and enjoy your savings.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
