FAQs
Does Netgear offer free shipping?
Yes, Netgear offers free ground shipping on all orders under $300, meaning you'll only pay the price of the device you're after. Free 2-day shipping is also available on orders of $300 or more, meaning bulk orders will arrive quicker without costing you more.
What is Netgear Armor?
Netgear Armor is an all-in-one internet security solution powered by Bitdefender. It keeps your connected devices safe from hackers, password thieves, and ransomware. You can set up a free trial when purchasing select devices. After your trial is up, Netgear Armor costs $99.99 per year.
What is Netgear's return policy?
Netgear purchases can be returned within 30 days of purchase. Refurbished products purchased via the Netgear website can be returned within 90 days. Note that all products must be returned in new or like-new condition.
How can I contact Netgear?
If you need to get in touch with Netgear's customer service team, you can call them on 1-888-NETGEAR. You'll also find a live chat feature and a contact form through the 'Contact NETGEAR' page of their website Finally, if you want advice on product purchases, you can also make the most of Netgear concierge. This free online service lets you chat with Netgear experts who can help you make the smartest and most economical purchasing decisions. Experts are available 24/7 via the Netgear website.
Hints and tips
Save with free shipping on selected orders: Make the most of free standard shipping on orders under $300, and free 2-day shipping on orders worth $300 or more. If you need multiple devices, it's worth buying them in one order to get your devices quicker without paying anything extra.
Get a Netgear student, military or professional discount: Military personnel, students, first responders, and teachers can all save 15% on their Netgear purchases. You'll need to confirm your status via ID.me. When viewing your cart, you'll see a field labeled "Save 15% with ID.me." Click on that field to begin the verification process.
Buy certified refurbished Netgear devices: If you're not desperate for a new device, Netgear sells certified refurbished devices through their website. All products listed are second-hand or returned and have been checked to ensure they're in like-new condition. They're often sold at discounted prices, so can be a good way to save on your purchases. You'll also be covered by a 90-day return period instead of the usual 30 days.
Sign up for newsletter deals: Netgear occasionally offers promotions via e-mail newsletters. Just provide your chosen email address and you'll be sent updates on any sales, discounts and new products. New sign-ups can currently get a one-off discount code for 10% off their next purchase (to a maximum of $100).
How to use Netgear promo codes
1. Choose a Netgear promo code to use and click 'Get Code'.
2. Copy the code that is revealed to you, then head to the Netgear website and start shopping.
3. Starting adding the item(s) you want to your shopping car.
4. When you have everything you want, proceed to the view shopping cart dashboard.
5. Above your cart's subtotal, you'll find a field that says "Promo Code." Manually enter your Netgear coupon, click "Apply," and your coupon will be activated.
6. Proceed through the rest of the checkout as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
