When you start your search to compare NBN plans, you’ll likely notice there can be a huge difference in monthly costs between providers. So, searching for the best NBN deals should always be top of your list — especially with the revelation that you could save over AU$1,000 by switching providers.
The most common kind of NBN deal you'll see is a six-month discount for new subscribers, although we do occasionally see full 12 month discounts, too.
With so many NBN plans to choose from, you can almost always land a great deal if you shop around. In this dedicated guide, we’ve divided the deals into sections by NBN speed, so you can easily search for a better deal in your speed tier of choice.
Follow the quick links below to jump ahead to the speed you're after, or learn more about choosing an NBN plan in our FAQ section.
Best NBN 25 deals
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Best NBN 50 deals
Best NBN 100 deals
Best NBN 250 deals
Best NBN 1000 deals
NBN FAQ
What NBN do I have?
If you’re unsure what type of NBN connection you have, there's two ways of checking. You can check your address on the NBN Co website, or go to any telco’s NBN page, where you’ll be prompted to enter your address to see what’s available to you.
The important thing to note is that the connection type that is available at your address is largely out of your control. NBN Co has announced it is upgrading select suburbs in the network to full fibre – you can find a list of the announced suburbs here.
Does NBN need a special modem?
You will need a compatible modem to connect to the NBN, and your NBN provider can provide this to you. It often comes at an additional upfront cost, while other telcos will let you keep the modem for free if you stay connected for a predetermined amount of time. Many internet providers will also allow you to bring your own modem to the service, but we recommend checking compatibility with your chosen provider when you first sign up.
Are NBN plans unlimited?
The vast majority of NBN plans do come with unlimited data, though there are some occasional exceptions. In these cases, telcos should clearly signpost when specific NBN plans come with a capped amount of data, so do read thoroughly before signing up. With competitive pricing in all speed tiers, unlimited data NBN plans offer far better value for money for most people, so only choose a capped plan if you’re certain it meets your needs.
What NBN speed should I get?
Deciding what NBN speed you want can be tricky, but the answer largely depends on how many people are living in your household, and what their level of usage is. Here, we break down each NBN speed tier:
NBN 12 (Basic 1):
An NBN 12 plan will only get you 12Mbps of download speed and 1Mbps of upload. In general, we wouldn’t recommend signing up to this tier unless you’re only using it for email and light browsing – streaming will struggle.
NBN 25 (Basic II):
The NBN 25 tier gets you 25Mbps of download and 5Mbps of upload. It’ll suit a one- or two-person household best, and will allow you to use the internet at the same time, and stream video in HD.
NBN 50 (Standard):
An NBN 50 plan provides up to 50Mbps download and 20Mbps upload, and is best for households with 2 to 4 users. Its download speed will allow multiple people to stream in HD at the same time, play games online and have smooth video calls.
NBN 100 (Fast):
You’ll often see these plans referred to as either NBN 100/20 or NBN 100/40, and that’s because they have download speeds of up to 100Mbps, and an upload speed of either 20Mbps or 40Mbps, depending on the plan. They suit large households best, with room for five or more people, some 4K streaming, online gaming and big file downloads.
NBN 250 (Superfast):
With downloads speeds of up to 250Mbps and upload speeds of 25Mbps, an NBN 250 plan will allow you to do almost anything online, such as streaming multiple videos in 4K, downloading large files faster and online gaming without lag. Do note though, only fibre-to-the-premises (FTTP) and hybrid fibre coaxial (HFC) connections can sign up.
NBN 1000 (Ultrafast):
The NBN 1000 tier is the fastest consumer speed available, coming with downloads of up to 1000Mbps, and uploads of up to 50Mbps. Among the few telcos who offer these plans, there’s quite a difference in typical evening speed: Telstra has the highest at 700Mbps, while iiNet and Internode only quote a typical evening speed of 200Mbps. Again, this speed is only available to those with a FTTP, and select HFC connections.
How do I test my NBN speed?
Before you start an NBN speed test, check your plan so you know what speed you should be getting. Once you’re connected to the Wi-Fi network you want to test, go to the website Speedtest, or click the 'start test' button below to have Measurement Lab run a diagnostic.
The test should take no longer than a minute, and once you’ve got your results, compare them to your plan’s advertised download and upload speeds. Don’t worry if it’s not an exact match, but you will want your plan to be close to reaching, or exceeding its reported speeds.
Some external factors such as your NBN connection type can affect the result. For example, if you have a fibre-to-the-node (FTTN) connection, your homes’ distance from the node could play a part in poorer results, particularly if your address is more than 400 metres away from it. Your distance from your home’s modem can also be a factor – you’ll want it to be close to get the best result.
If you find that your plan’s NBN speed isn’t up to scratch, your first port of call should be your NBN provider. Get in touch with your provider’s customer service team to raise your concerns, and if they’re unable to help, consider switching to a different service provider.
Which NBN provider is best?
The best NBN provider for you will vary with your needs, but we recommend Spintel as the best NBN provider for most people. Over half of all NBN connections are on an NBN 50 plan, and with this in mind, we’re choosing Spintel because it has the best-value option in the popular tier. If you want to learn more, our colleagues at TechRadar have a dedicated guide to the best NBN provider.
Is NBN 5G?
No, the national broadband network (NBN) and 5G are two separate technology types, though both allow you to connect to the internet. The NBN is government-owned infrastructure that has been rolled out across the country by NBN Co. It uses fibre, and existing copper wire, to connect homes to the NBN. For more rural and remote areas of Australia, NBN Fixed Wireless and Sky Muster satellite are used.
5G infrastructure is owned by the telcos, primarily Telstra and Optus. 5G home internet offers another way for Australians to connect to the internet, though its availability is far behind that of the NBN, with 5G coverage being best in the capital cities. Rather than using fibre or copper to connect you to the internet, 5G connects you over a wireless network.
How can I check for NBN outages?
If your internet isn’t working, you’ll first want to figure out whether it’s just your household experiencing a problem, or if there’s a wider NBN network outage. You can figure this out by going to your internet provider’s service status page, or check NBN Co to see if network maintenance or outages have been reported. You can also check the independent website Down Detector. For more help, see our sister site TechRadar’s comprehensive guide to NBN outages.
