FAQs
Does QUZO offer free delivery?
Yes! QUZO offers free delivery on all orders, with most items being delivered to UK mainland addresses within 5-7 days of purchase. However, you can upgrade to next-day delivery for £9.95, and there is also 1-2 day delivery for £3.95.
Is QUZO legit?
Yes, Quzo UK is a legitimate online retailer. They may not be as famous as giants like Amazon or Currys, but they are a genuine independent business selling authentic technology, computer components, and consumer electronics.
What is the QUZOI return policy?
QUZO offers a 60-day returns policy, allowing you to return items for a full refund or exchange within 60 days of dispatch. Your order must remain unused and in brand-new condition, with all manufacturer seals and original packaging intact.
Before sending an item back, you must contact customer service to request a Return Merchandise Authorisation (RMA) number. Buyers cover the return postage costs for unwanted items. QUZO covers the return costs if an item arrives faulty.
QUZO Saving Tips
Sign Up for the Newsletter: Shoppers secure an immediate discount by joining the official QUZO mailing list. New subscribers receive a £5 voucher code sent directly to their email inbox. Customers can apply this code to any first order over £100.
Check the Clearance Section: For huge price drops, shoppers should browse the dedicated clearance sections and seasonal sales on the QUZO website. Here you can find end-of-line stock, surplus PC components, and older television models, all at reduced prices of up to 60%. Checking these sections before buying full-priced items helps budget-conscious PC builders find parts for less.
Use the Price Match Guarantee: Customers can make sure they get the best deal by using the QUZO price match guarantee. If you find an identical graphics card, laptop, or peripheral sold for a lower price by another UK retailer, you can contact customer service before making a purchase. The support team reviews the request and attempts to match or beat the competitor's price, guaranteeing a competitive rate on premium technology.
Enter the Giveaway and Cashback Draws: QUZO runs periodic prize draws and promotions, such as their £100 Giveaway and 100% Cashback competitions. You can enter by submitting your email address via the dedicated Giveaways form in the website footer. Customers who place an order during an active competition period can enter the cashback draw by including their QUZO, Amazon, or eBay order number in the form. The draw refunds the total cost of their purchase. The retailer picks winners at random and notifies them via email.
How to use your QUZO discount code
- Browse the active QUZO discount codes on this Tom's Guide page and copy your chosen code to your clipboard.
- Open the QUZO website and add your tech or PC components to your shopping basket.
- Click the basket icon at the top of the screen to proceed to the main checkout page.
- Locate the discount code box situated below your order summary.
- Paste your copied code into the empty box and click the apply button.
How we source voucher codes
The codes listed on each vouchers page on Tom’s Guide have been sourced by our dedicated vouchers team, who find the latest codes through the web and our relationships with retailers and affiliate networks. Each page is updated every few days to include up-to-date offers and ways to save, and our London-based commercial team uses our connections with retailers to source exclusive codes directly from some of the biggest brands on the market.
How we test voucher codes
Every voucher code on Tom’s Guide has been tested by our offers team, based in Cardiff, to make sure they work before we upload them. The codes on Tom’s Guide can be used for a wide range of savings, covering student discounts, free shipping deals, and site-wide or product-specific savings.
We want to make sure every voucher is ready to use whenever someone visits one of our pages, so we don’t include any user-specific or one-time use codes. Each offer also includes as much information as we can find on its terms and conditions to keep things clear, and any applicable expiry dates will be listed next to the offer details. You can view the full list of terms and conditions by clicking the corresponding text below the main offer text and expanding the section.
What to do if a voucher code doesn’t work
Although we work hard to only include tried and tested vouchers on our pages, sometimes codes can expire or terms and conditions can be changed before we have a chance to update the code or our pages. If your discount isn’t being applied at the checkout, there are a number of things you can do.
First, check you meet any listed requirements such as multibuy offers, minimum spends, or product-specific deals. For example, you may need to buy 3 items to receive your discount, or your code may only be applicable to orders with certain models (i.e. 10% off specific smartphones). If you need to review the details of your chosen deal, click the text that reads “View terms and conditions” below the main text.
If you are still experiencing issues applying your discount, don’t worry - our team is on hand to help. Just email coupons.tomsguide@futurenet.com and include information on the code you tried to redeem and which of our pages it was listed on. A member of our team will be in touch to offer support as soon as they can.
How we make money
Tom’s Guide makes money from vouchers on a commission basis. We have agreements with every retailer that has a vouchers page for, and for every order placed using one of our codes, we earn a portion of the order total back in commission from that retailer.
Using this model means all of our profits are paid for by the retailers we partner with, and we do not pass any costs on to our users. Using one of our vouchers will never cost you anything - you’ll only pay for the discounted products you’re looking to buy, so you can rest easy knowing you get exactly what it says on the tin.
Want to read more about Tom's Guide vouchers? You can find more information on our dedicated page, where we break down How We Source Voucher Codes and How to Use Them on your online orders.
