FAQs
Does HP offer free shipping?
Yes, HP offers free shipping on all orders. You can also opt for expedited shipping during the checkout process, though keep in mind you'll need to pay a fee if you choose the faster shipping option.
What is HP Rewards?
HP Rewards is the company's loyalty scheme, and allows you earn points for every purchase. It's free to join, and you'll earn 1 point for every $1 you spend on HP products. Points can be collected and redeemed against future orders to bring the price down, and you'll receive a cool 100 points as an introductory offer to get you started.
Can I get an HP student discount?
Yes, students & teachers can get up to 40% off HP purchases through the HP Education Store. You'll need to provide a valid education e-mail address to verify your status and join the scheme.
Does HP price match?
HP does have a price match program where they'll match the price of selected devices with selected retailers. The plan covers new "Comparable PCs", as well as identical HP printer, display, and accessory model numbers. HP customers can apply for price match with prices that Dell, Lenovo, Amazon, Best Buy, TigerDirect.com, Newegg, and Staples are offering on applicable devices.
How can I contact HP support?
You can find answers to all sorts of common questions through HP Support via the Contact Us page, where you can also start a live chat with a member of their team. Live chat is open Monday to Friday from 8am - 10pm (EST) for business customers, whilst Home customers can get support seven days a week between 9am - 12pm (EST). If you'd prefer to speak to a member of the HP customer service team about your order, Home customers can call 800-407-4005 Monday to Friday between 8am - 7pm EST, whilst business customers should call 866-625-0242between 8am - 7pm Monday to Friday.
Hints and tips
Look out for HP sales: Throughout the year, you'll find a wide range of sales on HP products, with discounts appearing around the release of new products or during seasonal events such as Christmas, New Year's and Black Friday. Here at Tom's Guide, we keep a close eye on where to get the best deals on HP products, and you can read more in the likes of our best HP laptop sales and deals page.
Get an HP student discount: If you're a student or teacher, the HP Education Store gives you a chance to buy tech at up to 40% off the usual prices. To register, you'll need supply an education e-mail address. Once you're in, you can see all the exclusive discounts you now qualify for.
Make the most of the HP Frontline Heroes scheme: Military personnel, healthcare staff, and first responders can also save up to 40% off their HP products with the HP Frontline Heroes scheme. Use your ID.me account to register to get saving as a thank you for your service.
Register for HP Rewards: If you're a regular HP shopper, you'd do well to join the HP Rewards scheme. It's free to join and lets you earn rewards points with your purchases. Members earn 1 point for every $1 spent, plus 100 points upon joining, and can be redeemed against future orders to receive discounts, letting you save on repeat shops.
Join HP Instant Ink: The tech giant's ink & toner cartridge renewal service can save you up to 50% on the cost of your ink & toner when you sign up for a monthly plan. Plans start at $0.99 per month with different plans to meet different printing usage. Any ink & toner in your plan that you don't use will roll over into the next month, and new sign-ups will receive $10 for joining.
Look into the HP Business Club: The HP Business Club lets companies register to get access to exclusive business discounts, with increasing savings the more you spend. Bronze membership is free, but Silver requires spending $2,500 or more per year, and Gold requires spending $5,000 or more per year.
Sign up for the HP newsletter: Subscribers get $20 off their next purchase plus will be the first to know about exclusive offers, sales, and new products.
How to use HP coupon codes
1. Choose one of our HP coupon codes you'd like to use and click "Get Code".
2. Copy the code for later, then head to the HP website.
3. Add the items you want to buy to your shopping cart.
4. Click on the shopping cart to review your order.
5. Below the sub-total section you'll find a field labeled "Coupon code." Manually enter your promo code here and click "Apply."
6. Now your order total has changed, you can proceed through the rest of the checkout as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
