FAQs
Does Razer offer free shipping?
Razer offers free shipping on orders priced over $79 which will arrive in 5 - 7 business days. Purchased priced under $79 will incur a $10 shipping cost. Razer also offers express shipping for $20, which arrives in 3 - 5 business days, and priority shipping for $25, which takes 2 - 3 business days to arrive.
Is there a Razer student discount?
Razer's Education Program offers students, teachers, and university, college, & school staff up to 15% off Razer products such as peripherals, laptops, monitors, PC components and gaming chairs. To qualify for your savings, you just need to verify with a valid institutional email address.
How does Razer Rewards work?
Razer Rewards is a loyalty program that lets you earn perks for purchases you make through the Razer website. Members earn Razer Silver for their purchases based on the level of the scheme they're at. There are three levels to the scheme, the first of which is reached as soon as you sign up. Once you've spent $500 in one calendar year, you'll be automatically upgraded to Level 2, where you'll earn more privileges with each order. Level 3 is reached once you spend $1,500 in the calendar year, and brings even better bonuses whenever you shop. Depending on which levels you are, you'll earn 25, 50, or 100 reward points for every $1 you spend.
Are Razer products covered by warranties?
Every product you purchase from Razer is covered by a limited warranty, lasting between 1-5 years. You'll see details about the length of your warranty in the item description on the Razer website. You can also opt for extended warranties through the RazerCare scheme.
Does Razer accept returns?
You can return Razer products purchased from the Razer store within 14 days of purchase. The device must be returned in its original condition and packaging. For Razer gaming chairs, you're responsible for packing, shipping, and labelling the gaming chair as "Returned Goods" together with the shipping label provided in the original packaging. If you have any issues with your returns, it's best to get in touch with the Razer customer service team.
How do I contact Razer?
To reach the Razer customer service team, head to the Contact Us page and select the type of query you need help with. You'll then be directed to the relevant articles and support features. If you'd like to contact Razer by post, you can mail the USA headquarters - the address is 9 Pasteur, Suite 100, Irvine, CA 92618, USA.
Hints and tips
Shop the Razer sales: Razer, like many tech brands, regularly runs sales that offer significant discounts on their range. Check in around New Year's, Christmas, Memorial Day, Labor Day, Black Friday & Cyber Monday for the biggest deals, which can offer as much as 60% off selected items.
Make the most of the Razer Heroes program: Military personnel, first responders, medical providers & teachers can save money through the Razer Heroes program. Verify online to get 15% off Razer peripherals & accessories as well as 5% off Razer desktops and laptops.
Join Razer Rewards: Joining Razer's loyalty scheme, Razer Rewards, nets you 25 points for every $1 you spend, plus chances to earn free gear. Once you've spent $500 and $1500 respectively, you'll reach levels 2 & 3 of the scheme, which offer more reward points (25 & then 50 per $14 spent), and free shipping (on orders over $29, and then on all orders). Members also have access to exclusive discounts they won't find elsewhere.
Shop Razer Last Chance: Razer Last Chance is a store that offers classic Razer gear at discounted prices. Discounts can include up to 30% off gaming mice, keyboards, and more. These are new items and they all come with a full warranty, so shopping this section is a win win.
Check out Razer Bundles: Razer offers discounts on their products when you buy bundles. For instance, you can get 10% off your purchase when you buy a Razer laptop with select Razer Skin, saving you a few dollars on buying them separately.
Sign up for the Razer newsletter: Stay up to date with the latest news on Razer sales, promotions and products by joining the newsletter. New signups will also receive a Razer promo code for $10 off their first purchase when they spend over $99.
Review Razer products: If you want a chance to be entered into competitions, leave a review for the Razer products you've purchased. The brand offers all sorts of giveaways including mice, keyboards & gaming headsets, giving you a chance to pick up top new tech for writing a couple hundred words.
How to use Razer promo codes
1. Choose one of our Razer promo codes you'd like to use and click "Get Code" to reveal it.
2. Copy the code for later, then head to the Razer website to start shopping.
3. Add the items you want to buy to your shopping cart as you go.
4. When you're ready to buy, click on your cart to review your order.
5. During the checkout process, you'll see a field titled "Have a promo code?" underneath your order summary. Click on the text and a field appears where you can type in your Razer promo code.
6. Enter your code, then click 'Apply' and your savings will be applied automatically.
7. Carry on through the rest of the checkout to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
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Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
