Bad news for Garmin users — future features could go behind the Connect+ paywall, according to CEO

Garmin Connect+
(Image credit: Future)

When Garmin Connect+ launched earlier this year Garmin stressed that all the existing features available in its app would remain free to users.

Given that the features you do get with Garmin Connect+ have thus far underwhelmed, it wasn’t a great hardship to skip the subscription entirely.

However, the fear Garmin users had was that future features would end up locked behind the Garmin Connect+ paywall, and that fear may have just been confirmed by Garmin’s CEO.

Speaking during Garmin’s Q1 2025 earnings call CEO Cliff Pemble spoke about Connect+ and the features it might get in the future, saying, “certain ones, we will likely reserve for premium offerings.".

While Garmin Connect+ certainly does need some new features to make it worth the outlay, if it becomes a requirement to get the most from a watch then that’s bad news for Garmin users who have already spent a lot of money on a watch.

The response to Garmin Connect+

Garmin Connect+

(Image credit: Future)

Pemble’s also spoke about how Garmin Connect+ had been received by Garmin users, saying that the response “had been positive”, which is a surprise to me.

Notwithstanding the fact that introducing a paid subscription rarely, if ever, goes down well, Garmin users seemed particularly outraged by the arrival of Connect+.

This is partly down to the fact the best Garmin watches like the Garmin Fenix 8 cost more than $1,000, meaning the idea of paying an extra $6.99 a month to unlock features is galling.

Even if you opt for a cheaper model like the Garmin Forerunner 165, part of the appeal of using a Garmin in the past has been that you don’t have to pay more once you’ve bought the watch.

Furthermore, Garmin Connect+ hasn’t drawn very positive reviews from those who have used it. The AI-based Active Intelligence feature in particular is yet to provide any useful insights, in my experience.

The outlook for Garmin Connect+

Garmin Connect+

(Image credit: Garmin)

Once Garmin Connect+ was introduced it was inevitable that future features would end up behind its paywall, and if the service is to be a success it does need some more useful features than it currently has.

Subscription services are only likely to become more common with the best sports watches, unfortunately. However so far Suunto and Coros haven’t introduced one to use with their devices.

The core experience of tracking and analyzing your training will remain free across the board I would expect, and it's still an excellent experience with Garmin.

However, if we read the tea leaves, it's likely that when interesting new Garmin features launch in the future, some are likely to cost you.

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Nick Harris-Fry
Senior Writer

Nick Harris-Fry is an experienced health and fitness journalist, writing professionally since 2012. He spent nine years working on the Coach magazine and website before moving to the fitness team at Tom’s Guide in 2024. Nick is a keen runner and also the founder of YouTube channel The Run Testers, which specialises in reviewing running shoes, watches, headphones and other gear.

Nick ran his first marathon in 2016 after six weeks of training for a magazine feature and subsequently became obsessed with the sport. He now has PBs of 2hr 27min for the marathon and 15min 30sec for 5K, and has run 13 marathons in total, as well as a 50-mile ultramarathon. Nick is also a qualified Run Leader in the UK.

Nick is an established expert in the health and fitness area and along with writing for many publications, including Live Science, Expert Reviews, Wareable, Coach and Get Sweat Go, he has been quoted on The Guardian and The Independent.

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