How to cancel Disney Plus

Reviewing Disney Plus
(Image credit: Future)

Yes, Disney Plus packs a ton of value into its $6.99, but what if The Mandalorian doesn't click with you? Here's what you need to know to cancel Disney Plus.

Well, early adopter, the good news is that you're now aware that the inaugural trial subscriptions are about to expire. I set my reminder to Nov. 18, as I set up my account on day 1, and my billing begins tomorrow (Nov. 19).

To check when your billing begins, you can act as if you're about to cancel your account, and go through to step 5 of the below tutorial. There, you'll see your next billing date. I advise you cancel the day before to avoid the charge. 

Why would you want to cancel? So far, the biggest fan frustration is tied to Disney streaming The Simpsons in a cropped letterbox 16:9 format, that crops out jokes.  Disney's said they'll get around to fixing this in 2020, but that's a pretty wide window.

Here's how to cancel Disney Plus:

1. Sign in at DisneyPlus.com/login

Sign in at Disney Plus (skip if you're in the app).

(Image credit: Disney)

2. Click or tap your profile icon

2. Click the profile icon.

(Image credit: Disney)

3. Select Account

3. Click Account.

(Image credit: Disney)

4. Click Billing details

4. Click Billing Details.

(Image credit: Disney)

5. Click Cancel Subscription

5. Click Cancel Subscription.

(Image credit: Disney)

6. Click Complete Cancellation

6. Click Complete Cancellation

(Image credit: Disney)

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Henry T. Casey
Managing Editor (Entertainment, Streaming)

Henry is a managing editor at Tom’s Guide covering streaming media, laptops and all things Apple, reviewing devices and services for the past seven years. Prior to joining Tom's Guide, he reviewed software and hardware for TechRadar Pro, and interviewed artists for Patek Philippe International Magazine. He's also covered the wild world of professional wrestling for Cageside Seats, interviewing athletes and other industry veterans.

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