FAQs
Is Infimobile legit?
Yes, Infimobile are not a scam, they are a genuine budget MVNO (Mobile Virtual Network Operator) with a "Great" rating in TrustPilot and are an authorized reseller for two of the biggest networks in the US, T-Mobile and Verizon.
Is Infimobile good?
Yes! They are one of, if not THE, cheapest prepaid mobile network provider in the US and re a top seller for prepaid SIM kits on Amazon. Infimobile also runs on T-Mobile and Verizon so it has great coverage.
Can I port my old number?
However, if you call Verizon/AT&T/T-Mobile and say, "Cancel my line," you will lose your number forever. Yes, absolutely! The FCC requires carriers to let you take your number with you. During activation, simply select the port-in or transfer option. You will need your account number, account PIN or transfer PIN, and billing zip code from your old carrier to complete the transfer smoothly.
However, if you call Verizon/AT&T/T-Mobile and say "cancel my line," you will lose your number forever. You need to start the activation process with Infimobile. When they pull your number over, your old plan will automatically cancel itself.
Can I bring my own phone to Infimobile?
Yes, you can bring your own device. However, your phone must meet the following requirements: it must be compatible with 4G LTE and/or 5G networks, and it must be fully unlocked by your previous carrier.
Does Infimobile support eSIM?
Yes. If you have a compatible, unlocked phone, you can choose digital eSIM delivery at checkout. This lets you activate your plan almost instantly on the same day without waiting for a physical SIM card to arrive in the mail.
Are there any contracts or hidden fees?
No. Infimobile operates entirely on a prepaid basis. You pay upfront for the block of time you select (typically 3, 6, or 12 months). There are no restrictive contracts or surprise overage charges.
How do I contact Infimobile?
Infimobile offers multiple customer support options:
Phone Support: Call (855) 686-0102 (Available 8:00 AM to 1:00 AM EST
Live Chat: Available 24/7 on their website
Email: support@infimobile.com
Infimobile Saving Tips
Amazon Starter Kits: Before buying a plan directly from Infimobile, check the Infimobile official store on Amazon. They sometimes sell Starter Kits at a lower price than on their own website.
Student Discount: Infimobile offers up to 20% off plans for verified students via Student Beans. You'll get a unique code that's sometimes stackable with new customer offers.
Refer a Friend: If you're planning a big family switch, keep the referral program in mind. Buy one SIM card, activate it, then log in to your account to get your referral code. Then use that code to buy SIMs for your partner/kids so you can get multiple bill credit gifts.
Auto-Renew: If you are on a special introductory rate, turn OFF auto-pay immediately after activation so you don't get caught off guard by higher renewal prices.
How to use an Infimobile promo code
- Browse our Infimobile coupons for one you'd like to use.
- Click "Get Code" to reveal your unique code and copy it for later.
- Head to the Infimobile website to start shopping for the plans, devices & more you're after.
- Add the items you want to buy to your shopping cart as you go, then click on your cart to review your order when you're ready to make a purchase.
- In the "summary" section of your shopping cart, you'll find a section titled "Have a coupon?"
- Paste your coupon code in the provided field.
- Click "Apply" and the coupon code will automatically be applied to your purchase.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
