Steam store was down — live updates on Summer Sale outage
Popular PC gaming platform went down just as sale started
Outage started early
On the West Coast of the U.S. reports started to pick up around 9:50 a.m. Pacific and spiked at around 3000 reports at 10:30 a.m.
Steam Store "offline"
Over on an unofficial Steam Status page, the Store is listed as offline.
Other services seem to be working normally from what we can see.
Steam Charts page not working properly
Found via an FAQ which purported to link to a Network Status page, the Charts Overview page on Steampowered.com tells you what's popular and how many people are online.
It's not quite loading properly, but according to the charts page over 32 million people are currently online.
Steam Summer Sale
Steam's annual Summer Sale is live now and is supposed to last through July 10.
Typically, many games on Steam get steep discounts. For example, the Crash Bandicoot trilogy is down nearly 90% to $3.99.
The problem is that millions of gamers are hitting the store to add another 20 games they'll never play to their library and it may be overloading the servers.
Down Detector
Over on the outage tracking site, Down Detector, there are, as of this writing, over 4,400 reports.
From comments there, it appears the issue spreads across the both the browser and app versions of Steam with people unable to purchase games or even view their wishlist.
Cart won't load
To test out the store, I tried adding Nomada Studio's Gris to my cart, since I haven't played it and it's 2 bucks right now.
No dice. After clicking 'Add to Cart' the system got stuck. You can see the spinning steam logo in the image above.
As I was writing this post, it crashed and now that box reads:
There was a problem displaying this item
Cannot read properties of undefined (reading 'GetStoreItemType')
Wishlists won't load either
After attempting to buy Gris, I saw comments that the Wishlists weren't loading either.
Using the browser version I tried going to my wishlist and it won't load at all.
I also tried the mobile app and that one also crashed on the cart and the wishlist.
Social media wants to spend money
Taking a spin around social media including the Steam subreddit and X, gamers are confused by the outage and keep sarcastically saying that Valve is "allergic" to money.
We're seeing other people post similar images to what we've seen where the shopping cart crashes.
Not uncommon
It would seem that every time Steam holds a big sale, the first few hours are marred by server overload as gamers rush to fill their carts with discounted titles.
A similar outage occurred in December during the winter sale though that one only lasted a little less than an hour, which is what usually happens.
This summer sale one seems to be lasting longer and it's not clear when things might clear up.
Two hours and its still climbing
We're about 2 hours into the Steam Store outage, and reports are still climbing over at Down Detector.
As of this writing, it's sitting closer to 5,000 reports with no signs of going back down.
We're still seeing issues with the cart and wishlist on the Steam Store.
Steam seems to be working again
It was probably going to take an hour or two for Valve's servers to catch up to the load of millions of people
I was able to access my wishlist finally and access my cart where the game finally loaded and I could hit the payment button.
I'll keep an eye on it a little bit longer, but I expect reports to decrease soon and the outage to end or be over quickly.
Down Detector reports take a nosedive
With the Steam servers seemingly settled, reports over on DD have taken a steep fall.
As of this writing, they sit around 1200 after a peak of just over 5,000 merely 15 minutes ago.
On the Steam subreddit, we're seeing multiple posts about being able to purchase games again.
Capitalism at work.
The end
I've been able to shop and wishlist to my heart's content for the last few minutes and comments from social media show that people are also able to peruse the Steam summer sale.
Down Detector has dropped down to under 400 reports and continues to fall.
