Spotify was down — here's the latest on the outage
Users around the world can't listen to their tunes
Was it Google all along?
While Spotify is mostly back, we have seen complaints that people's apps are still down.
The question now is if it was Google's outage that caused Spotify's ongoing problems.
For now, the reports have slowed to crawl but it has been hovering around 1,000 reports on Down Detector for a bit.
Holding pattern
For the most part, it appears Spotify is back up for many people.
On DD, we're in a holding pattern hovering around 1,000 reports. There have been no official updates from Spotify.
It's possible that today's Google outage caused problems for Spotify but that also seems to be have been resolved now. So, it's possible Spotify's problems are separate.
Under 2k reports
The Downtime report on the community forums for Spotify has four pages of comments with various complaints including stuck songs, apps giving error messages, crashes.
A mod put in the Under Investigation status about 40 minutes ago but there has been update since then.
For now, Down Detector is finally under 2,000 reports.
Spotify status
Over on the Ongoing Issues page, a Spotify moderator noted, "Hey folks! We've been getting reports about issues with login, playback and the Support site. This is now being looked into."
That only went up about 15 minutes ago, but we haven't seen anything else since then.
Where do we stand now
The Spotify outage has lasted about 3 hours but has been in steady decline over on Down Detector for the last hour.
Currently, the reportage graph sits at just under 2500 reports.
Over on the "Ongoing Issues" page it lists the problems as "Under Investigation."
Back for more users
Even more users are commenting on Down Detector that Spotify is coming back, which is a positive sign. Is it working for you?
Try restarting
Hey! Does logging out > restarting your device > logging back in help? If it doesn't, can you let us know your device, its exact operating system, and the version of Spotify installed on it?June 12, 2025
A user said Spotify wasn't working for them, and the Spotify Cares customer service account on X advised them to restart.
They suggested doing the following to see if it helps:
- Log out of your Spotify account
- Restart your device
- Log back in
Coming back for some?
Some users are commenting on Down Detector that Spotify is working for them, at least for the most part. One user reported that everything except the search function is working, which is a step in the right direction. Another said they "can't search anything," but didn't comment whether playing songs was working or not.
For me, search is working fine, though I never personally experienced the outage today.
A steep decline, could be coming back?
Reports have dropped by 50%, down to around 20,000. That's a good sign for Spotify coming back, though we're clearly not out of the woods yet.
If you're a Spotify user, you may want to try logging in again, as it might be working now (your mileage may vary).
What are you doing to keep busy?
If you're dealing with a Spotify outage, give me an email at dave.leclair@futurenet.com and tell me what you're doing instead of listening to your favorite music. I might feature your comments in the blog.
No official comments yet
We still haven't heard anything from Spotify regarding the ongoing outage. Between the company's Spotify Status X account and email, it's been quiet. The last post on Spotify's X account was May 27.
As always, we'll keep monitoring all platforms to see if Spotify has any new information and will update you as soon as we learn anything new.
Spotify alternatives
If you're still dealing with a Spotify outage, give our best music streaming services guide a read for the best Spotify alternatives.
Here's a quick rundown of other services to consider:
- Tidal
- Apple Music
- Qobuz
- Amazon Music Unlimited
- Deezer
A decline
We're seeing a sudden drop in reports with Down Detector now showing around 40,000. That's a nice drop from the 46,822 we saw at the peak of the outage. Of course, 40,000 is still a massive amount of users and it's clear that something is still wrong with Spotify. But any improvement is a positive.
All quiet... literally
As usual, when there's a massive outage, users are jumping on the Down Detector comments section to voice their displeasure. While some are dark (I didn't screenshot those) some comments are funny.
Cloudflare coming back?
The user reports for Cloudflare are dipping, which could mean Spotify will start to come back for more people (assuming it is Cloudflare causing the problem and not something unrelated).
Google Cloud is also dropping in reports, so if Google is responsible, then that is also a good sign.
No comment yet
So far, Spotify has been quiet on the outage. We've reached out to the company's PR to see if they have any information, but have yet to hear back. We will keep you posted as we learn anything new.
Fakeout
It initially appeared that there was a dip in the Spotify outage reports, but that quickly changed, as the number went back up to around 46,000.
Whether it's Google Cloud, Cloudflare, or even AWS (which is also experiencing some issues), it's clear that something is going on.
Widespread
The outage is being reported all over the U.S, with the usual hotspots in the big cities like LA, Boston and New York.
Unhappy users
@SpotifyCares i can’t listen to anything on or offline on my desktop or mobile ios app, and a site i went to says there are over 5,000 reports of spotify having issues in the past hour so im sure you know already but just in case!June 12, 2025
As you might expect, users are taking to social media to vent their frustration about the Spotify outage. Some are even reaching out to Spotify customer service to report their problems. Unfortunately, customer service isn't publicly offering much in the way of guidance for them.
Leveling off
The reports on Down Detector are leveling off and even dropping a little bit. Could Spotify be coming back quickly? We'll keep an eye on it.
Could Cloudflare be the problem?
Cloudflare, which is backbone service for much of the internet is also having issues. This, plus the Google Cloud problems could be the cause for Spotify's problems.
I'm listening to Spotify
I'm listening to Spotify right now and it's working fine (Downtown Battle Mountain by Dance Gavin Dance if you're curious).
I say this not to run it in your face if you can't listen to Spotify, but just to report that while the outage seems to be widespread, it may not be affecting everyone (I'm in Connecticut, for what it's worth).
Spotify status X account says...
We checked Spotify's Status X account, and it hasn't reported any issues yet.
Of course, we'll keep monitoring the page for any changes, as it's clear something is wrong based on the widespread outage reports.
Down Detector explosion
The spike on Down Detector is massive, with more than 40,000 reports coming in almost all at once. This is an obvious indication that something isn't right.
