FAQs
Does Olight offer free shipping?
Yes, Olight offers free standard shipping to the contiguous USA for all orders worth $49 or more. If you need to change the carrier for any reason, this will incur additional fees which will be displayed at the checkout.
Can I track my Olight order?
All orders can be tracked through the Olight website through the dedicated tracking page. Just enter the email address associated with your purchase and your order number to see your order status.
What is the Olight returns policy?
Items can be returned to Olight within 30 days of purchase, so long as they are sent back in new condition and their original packaging. Simply request a refund through the Olight website and you'll be given a pre-paid returns label.
Do Olight products come with a warranty?
Yes, many products Olight sell are covered by warranties that mean they're eligible for repair or replacement in the event of a fault. All lights and knives are covered by lifetime warranties, whilst rechargeable batteries and charging cases are covered by 2-year warranties, and charging cables, remote pressure switches and mounts are covered by 1-year warranties. Some other products are not covered by warranties. Look out for details on individual product pages before you purchase.
How can I contact Olight?
Should you need to contact the Olight customer service team, you can email them at cs@olightstore.com, or use the Live Chat feature by clicking the icon in the left-hand corner to speak to the team.
Hints and Tips
Sign up to the loyalty scheme: Olight runs a loyalty scheme that gives customers benefits and lets them earn both points and O-Coins on every order. Points are used to rank up through different levels, conferring better benefits such as new discounts. Meanwhile, O-Coins can be redeemed against select discounted items or discount vouchers. Every $1 you spend will earn you 10 O-Coins & 10 points, but you can also earn extra on double points days.
New user benefits: If you're new to shopping with Olight, you can receive new user benefits when you sign up for the brand's loyalty scheme. Upon registering, you'll be sent two one-off codes you can add to orders - one for $10 off an order worth $59 or more, and another for $15 off when you spend $99 or more.
Join the Olight newsletter: Want to stay up to date with the latest news on Olight products and promotions? Join the newsletter by providing your chosen email address, and you'll receive regular updates directly into your inbox. You'll also receive a one-time code for 10% off, as well as 50 Points & 50 O Coins when you join.
Follow Olight on social media: Olight can be found on a number of popular social media platforms, including Facebook, Instagram & Twitter. By following the brand, you'll see updates on products and promotions on your feed whenever they're available, so you never miss a chance to save again.
How to use Olight Coupon Codes
1) Find one of the available Olight Coupon Codes listed on this page and click 'Get Code' to reveal the code.
2) Copy the code to your clipboard for later and head to the Olight website, which will have opened in your old tab.
3) Add the products you want to buy to your cart as you go, then click on your cart to review your order when you're ready to buy.
4) Look for the field marked 'Promo Code' and paste your code here, then click 'Apply'.
5) Your order total will now have changed to reflect your savings.
6) Proceed to place your order as normal.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
