Emma Comfort Adapt mattress review: a supportive all-rounder that’s good value

An innerspring mattress balancing price and comfort quite well

Emma Comfort Adapt mattress on a bed in a room
(Image: © Emma Sleep)

Tom's Guide Verdict

It's very easy to like the Emma Comfort Adapt — it's comfortable and supportive for most sleepers, with improved breathability and edge support compared to older mattresses from the German brand. Importantly, it's available at a price that's not too steep, but if you pick it up during a sale, its value is unbeatable. What makes it hard to recommend an Emma product, however, is the company's unclear pricing strategy, particularly for bundles, and its rather lacklustre customer service.


  • +

    Excellent support at its price point

  • +

    Good temperature regulation

  • +

    Excellent bang for buck when discounted


  • -

    Sizing issues may occur

  • -

    Bundle pricing does not represent good value

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This isn’t the first mattress from German company Emma Sleep to carry the ‘Comfort’ moniker. We were impressed with the first one — in our Emma Comfort Mattress review we said it was good for sleepers with average body sizes — but the second-generation – now called the Emma Comfort Adapt – improves on its predecessor significantly.

Where the original Emma Comfort was an all-foam affair, the Emma Comfort Adapt is an innerspring mattress, meaning it uses multiple layers of foam lying atop a layer of pocket springs. The foam in innerspring mattresses are typically called ‘comfort’ layers and are different from hybrid mattresses where the foam and the springs are part of the same structure.

The Emma Comfort Adapt was released in Australia in late 2023 as the Comfort II, but has since been rebranded with a slightly different name. It made its debut alongside the Emma Diamond II, which too has been renamed as the Luxe Breeze, and is an upgraded version of the Emma Diamond Hybrid we’ve previously tested. 

With the arrival of the newer Emma mattresses, the original Comfort and Diamond Hybrid are now being discontinued, as is the Emma Zero Gravity Mattress which is being replaced with the Emma Luxe Pro.

Emma Comfort Adapt mattress review in brief

  • Innerspring construction with foam and pocket springs
  • Good temperature regulation
  • Comfortable and supportive, with a medium firmness rating

As soon as you land on the Emma Comfort Adapt product page on the official website, you’re told that the upgraded mattress is “now 25% softer”. While we can’t measure the exact softness as compared to the previous model, this reviewer can vouch for the fact that the Comfort Adapt is definitely a massive improvement over its predecessor and does feel nicer to lie on.

Emma Comfort II specs

Type: Innerspring (foam upper layers over pocket springs)
Materials: Foam, polyester, steel
Firmness: Medium (5.6-6/10)
Height: 25cm
Trial period: 100 nights
Warranty: 10 years
Price: AU$959-AU$1,349

The original Emma Comfort Mattress was good, but best suited for people with lean builds and average weight. The Comfort Adapt, on the other hand, would suit most people, even those with heavier builds, and provide a good amount of support no matter what kind of sleeper you are – back, stomach or side. 

With three foam layers sitting atop pocket springs, the Comfort Adapt manages to feel softer than its predecessor without sinking as much, and you get seven support zones that would help anyone with pre-existing back and neck conditions. While the Comfort Adapt is rated for builds up to 250kg, we would recommend people who weigh upwards of 100kg consider opting for a more robust innerspring mattress like the Eva Premium Adapt, although it will cost you more.

At a cheaper price point, though, the Emma Comfort Adapt offers better value than its predecessor. Temperature regulation has been improved thanks to the combination of breathable foam layers and pocket springs that allow air to circulate better within the mattress itself.

Motion isolation is also quite good here, although keep in mind that springs aren’t as good as all-foam mattresses in dampening movement. Still, the Comfort Adapt does a good job and it’s highly likely that even light sleepers won’t be disturbed beside a restless partner.

Even edge support is better here, with pocket springs all the way to the edges of the mattress. It’s not quite perfect, but you won’t find yourself rolling off the bed in your sleep or sliding off it when slipping your feet into your slippers in the morning.

Where the Comfort Adapt falls short, literally, is in its sizing. During initial setup, it doesn’t quite expand to its full size, which means the outer cover — which is removable and washable — remains a slightly loose fit. It also means that the mattress won’t necessarily fit on your bed base properly and you will see gaps along the edges. This is an issue this reviewer had personally and has seen other users complain about online.

The mattress itself is really quite good and easy to recommend... if only Emma Sleep was a little more transparent about its pricing (there always seems to be a discount available) and its customer service was improved.

We go into more detail about the Emma Comfort Adapt in the sections below, so read on to find out how it fared in our tests and whether it’s worth your hard-earned money.

Emma Comfort Adapt mattress

(Image credit: Sharmishta Sarkar / Tom's Guide)

Emma Comfort Adapt mattress review: price, delivery and deals

  • RRP of all sizes has increased since release
  • Discounts of up to 55% off available often
  • 100-night trial and 10-year warranty

Emma Sleep has increased the prices of most of its mattresses, including the original Comfort. Where prices began at AU$580 and AU$680 for the single at the start of 2024 for the Emma Comfort and Emma Comfort II (before it was rebranded as the Adapt) respectively, the RRPs now start at AU$889 and AU$959. While we can lay some of the blame for this steep price rise on inflation, the price increase seems to have happened just before Emma Sleep changed the names of some of its newer products. We could be reading too much into this business strategy, but the ACCC has taken Emma Sleep to court for misleading pricing and we are yet to discover what the outcome is of this filing.  

Listed below are the full current prices for the different Emma Comfort Adapt mattress in all sizes:

  • Single: AU$959
  • King single: AU$1,039
  • Double: AU$1,199
  • Queen: AU$1,279
  • King: AU$1,349

To put those new prices into perspective, the Comfort Adapt queen — the most popular mattress size in Australia — was initially only AU$910 at full price, and now will set you back an additional AU$369. 

Despite the price hike, the Comfort Adapt is still competitively priced. For example, the Eva Comfort Classic, which is a medium-firm hybrid alternative, will set you back AU$1,200 at full price for the queen-sized mattress — a price tag that we’re glad to say hasn’t increased since we published our glowing Eva Comfort Classic mattress review in October 2023.

Ecosa’s Essence spring mattress in queen is significantly cheaper at its full price of AU$740, however, and could be a tempting option for both eco- and budget-conscious buyers. That said, it uses a bio-based memory foam that may not have the kind of overall support the Emma Comfort Adapt offers because of its spring layer.

On the other hand, Sleeping Duck’s one and only mattress offering will cost you AU$1,749 for the queen size at full price, but it’s one of the most customisable mattresses you can get today, like the Eva Premium Adapt.

So while the Emma Comfort Adapt is easy to recommend as a good mattress option, we’d suggest picking it up during a sale — which seems to be a very regular occurrence on the Emma Sleep website — when you could get about 50% to 55% off. We would, however, strongly recommend that you steer clear of purchasing bundles from Emma Sleep as the value of the offers can be misleading and will impact your potential refund if returning a mattress during the 100-night trial.

View the Emma Comfort Adapt mattress at Emma Sleep

View the Emma Comfort Adapt mattress at Emma Sleep

As a much-improved mattress than its predecessor, you get better value out of the Comfort Adapt than you would the older Comfort. If you’re after a pocket spring mattress that can offer great bang for buck, we can’t recommend it highly enough… but pick it up during one of the many Emma Sleep sales for about half the listed RRP, and avoid purchasing it as part of a bundle as the company’s pricing structure for these are murky and, if you need to return the mattress, you won’t get the same refund compared to buying the mattress by itself.

Ordering a mattress from Emma Sleep is easy, but requires a little patience — there are a few pop-ups you will need to navigate around before you can finalise your order and have your payment processed. If you can get around that, delivery takes place within 7 business days of ordering. 

Customers who order before 10am on weekdays may be eligible for same-day free delivery, but you will need to live in select metro postcodes of Sydney, Melbourne, Brisbane and Adelaide. All other postcodes will receive the delivery within 1-3 business days. An email confirmation is sent to you on placing your order, and another is emailed to you when the box has been picked up for delivery. After this, a tracking link is sent to all customers — via SMS to metro addresses and via email for regional deliveries.

Please note that if you live in an apartment building, the courier that Emma Sleep uses may not agree to come to your door — they will leave the box in the lobby or a safe place. This is worth keeping in mind as it can be an issue if you don’t have help moving a large, heavy box.

Like all Emma Sleep mattresses, the Comfort Adapt is also available to trial in the comfort of your own home for 100 nights. That’s about three months, which is more than enough time to decide whether it’s the right mattress for you. If you find that it’s not suitable, you can arrange for it to be picked up for free and get a full refund within that trial period.

Emma Sleep also gives you a 10-year warranty covering sagging of more than 2.5cm, provided you have done everything you can to maintain the foam — like rotating the mattress regularly to prevent one spot from sagging over time. Beyond this, there isn't a lot of transparency over the warranty's terms and conditions.

For a little extra money, you can get the Emma Comfort Plus mattress, which is the same as the Adapt but adds in a new CoolTex cover that improves temperature regulation even further.

Emma Comfort Adapt mattress review: design and materials

  • Innerspring design with foam on top of pocket springs
  • Three foam layers for support and breathability
  • Removable and washable polyester cover

The Emma Comfort Adapt mattress adopts a different design from the original Comfort, now using three layers of foam over a single layer of pocket springs. This type of design is called an innerspring mattress and, despite adding the springs, it retains the same 25cm thickness as the older mattress. 

The addition of the springs is what makes the Comfort Adapt more, well, comfortable than the older mattress. The 18cm steel springs allow more air to circulate within the mattress, which aids in temperature regulation, plus they’re able to provide better support than foam alone. Emma Sleep has made sure that pocket springs extend all the way to the edge, providing a little more edge support here than compared to the all-foam Comfort.

Sitting atop the springs are three foam layers that perform different functions. The topmost is a layer of Aerofoam that helps regulate temperature, below which is a MemoryAdapt foam layer that moulds around a sleeper to make any sleeping position comfortable and, finally, a layer of Comfort HRX foam provides support by distributing body weight better across the mattress. Unfortunately, Emma Sleep doesn't provide any information on the density of these foam layers.

The top cover is removable and washable, made from what Emma Sleep calls UltraDry Breathable material, which is essentially a kind of polyester that’s breathable and soft. And, to ensure all these layers stay where they’re meant to, the bottom of the mattress is an anti-slip layer of cloth. With the Comfort Adapt not quite fitting this reviewer’s Emma Wooden Bed, that anti-slip layer came into its own, keeping the whole mattress from shifting with every toss or turn.

Emma Comfort Adapt mattress removable cover partially folded over at a corner

(Image credit: Sharmishta Sarkar / Tom's Guide)

Emma Comfort Adapt mattress review: firmness and comfort

  • Good overall support and comfort
  • Manufacturer firmness rating medium (5.5-6)
  • Tom’s Guide firmness rating of 6 out of 10 (medium)

Every time we test a mattress, we’re acutely aware that comfort is subjective. With that in mind, we take our time with each mattress we review, trying them in our own homes and sleeping on them for a minimum of 30 days before coming to a conclusion. With the Emma Comfort Adapt, this reviewer used it on her own bed for over 60 days, giving her a better overall picture of how comfortable the mattress will be for most sleepers. And in that regard, the Emma Comfort Adapt came out with flying colours.

We had two different body types use the mattress during this testing period – a tall, lean stomach sleeper and a short, heavy side sleeper. Both testers found the Comfort Adapt comfortable, with the foam layers providing support where it matters — shoulders and hips — and keeping the back more or less straight through the night. That meant waking up in the morning with less discomfort. 

The firmness here is quite deceptive — when we first began testing the Comfort Adapt, Emma had its firmness level listed at 4 (medium soft), but just before publication of this review it was changed to 5.5 to 6 (medium). The mattress, however, sleeps like a 7, but the top foam and cover offer a slightly plush feel that makes the mattress firmness feel like 6 out of 10, which is where we would rate it at and, for once, we find ourselves agreeing with a manufacturer’s firmness rating — although we’re uncertain why Emma decided to change a number they had stuck by for months.

You’d think that even with a rating of 5 or 6 — which we’d class as ‘medium’ — the mattress would sink a little on account of being on the softer side to what the older Emma mattresses have felt like previously, but surprisingly not. Even with the heavy tester lying on it all day, the foam layers and springs held firm. After sleeping on it every single night for 60 nights, there was still no evidence of the foam layers softening further. So you could say that the Emma Comfort Adapt will hold firm (pun intended) for most users and provide a comfortable night’s sleep. That said, as we’ve mentioned previously, if you are much heavier, it might be advisable to invest in a more robust mattress if you can spend the extra money.

Emma Comfort Adapt mattress

(Image credit: Sharmishta Sarkar / Tom's Guide)

Emma Comfort Adapt mattress review: Performance

  • Good back alignment
  • Better edge support and good temperature regulation
  • Sizing issues may occur

As we’ve previously said in this review: the Emma Comfort Adapt is a major improvement to what the German brand has previously offered as its entry-level mattress. Practically every aspect of the mattress is better, from comfort to breathability. And while comfort might be subjective, we can judge other features of the mattress better to get an overall picture on whether the Comfort Adapt is worth your hard-earned money or not.

You can also come to your own conclusions given you get a 100-night trial to figure out whether the Comfort Adapt is worth holding on to for long-term use. We would highly recommend that you not judge a mattress after just one or two nights, unless it’s affecting your sleep quality significantly. It’s good to allow a mattress time to break in and eight weeks (or a minimum of 60 nights) is an ideal time to do so if the trial period allows for it. With Emma, you get more time to try the product, so definitely take advantage of that.

Our scores for the performance metrics below are based on 60 nights of using the Emma Comfort Adapt.


Score: 4 / 5

As with all Emma Sleep mattresses, the Comfort Adapt will arrive rolled up in a box, vacuum-sealed and shrink-wrapped. Unless you’ve purchased a single, the other sizes might require two people to get the product out of the box and place it on the bed. Before you start cutting away the plastic wrap, check to make sure the dark grey layer is on the base to allow the white cover to unfurl on the top.

As you peel away the plastic, the mattress will begin to unroll on its own and, if you’ve placed it perfectly on the bed, will not require any further adjustments. If it does, there are a pair of fabric handles on either side of the mattress that you can use to make the adjustments you need.

While the setup is as simple as that, we found that our review mattress — which was a double size — didn’t quite fit the Emma Wooden Bed; it was about an inch too small, showing the slats and the underbed storage below. We allowed two more days for the mattress to finish fully off-gassing, hoping that would fix the problem, but the outer cover remained loose and the mattress didn’t fit Emma’s own bed frame.

A little bit of research online shows that this was not an isolated case and a few other customers who purchased the Comfort Adapt when it was released as the Emma Comfort II have also had a similar problem. That is not to say this issue is rampant — a few mattresses may have been affected by a manufacturing fault and, if this happens to you, you can get the company to replace the product within the trial period.

We didn’t get our sample replaced but, during our testing period, the anti-slip layer at the bottom of the mattress worked a charm, keeping the mattress in place over the slats. The sagging mattress cover, however, was evident through any fitted sheet we used.

Mesh cloth enclosing the layers of the Emma Comfort Adapt mattress

The layers of the Emma Comfort Adapt are covered in a mesh cloth, but the gap between the bed frame and the edge of the mattress is evident in this image despite the drooping cover (Image credit: Sharmishta Sarkar / Tom's Guide)


Score: 5 / 5

When a tightly-rolled mattress begins inflating, it sucks in air which, in turn, pushes out gases formed during the manufacturing process that get caught within the layers. This process of gas release, called off-gassing, can take a few hours and, during this time, there’s typically a mild odour in the room. All mattress brands will recommend that you allow 4 to 6 hours for off-gassing to take place before you start putting the sheets on, allowing the mattress to ‘breathe’ in a well-ventilated room.

With the Emma Comfort Adapt, this process took no time at all. In fact, there was absolutely no chemical smell from the mattress on unwrapping — none whatsoever. While that’s not to say there were no gases coming out of the material, it does indicate that there weren’t any toxins used.

Emma Sleep promises no toxic substances are used to make the mattress, and lists only one certification on its site to prove this.The OKEO-TEX Standard 100 - Class 1 certificate is only given to products that meet the strictest standards that are safe even for babies.

Pressure relief

Score: 4 / 5

Emma Sleep promises there are 7 support zones here thanks to the way the pocket springs are set up within the mattress structure — that’s five more than what the previous model offered and, having slept on both, we can attest that the Comfort Adapt is definitely the better choice. 

Despite the foam being a little softer here as compared to the previous Comfort mattress, there’s no actual sinking and it feels firmer than it actually is without making you feel like you’re lying on the floor. The pocket springs do a good job of keeping the foam layers well supported to ensure good spine alignment. Over our prolonged testing period, we found that the Comfort Adapt continued to provide the same kind of support, and helped reduce some existing aches and pains that had set in for this reviewer when using the older Emma Comfort mattress.

While back and stomach sleepers will love this mattress, side sleepers will also benefit with the foam moulding around the body without dropping the hips too low — thus keeping the spine aligned through the night.

Temperature regulation

Score: 4.5 / 5

Trapped body heat can make for an uncomfortable night, particularly during the Aussie summer. If a mattress can circulate air within its layers to dissipate that heat, it’s a good investment — and the Emma Comfort Adapt manages to do that well. While it’s not as good as the Emma Zero Gravity when it comes to breathability, it’s definitely a lot better than its predecessor mattress.

The Aerofoam layer does a good job of absorbing body heat and the cover used here stays cool to the touch, thus making you feel better even when the nights are hot and humid. Now, it’s not perfect — people who suffer from night sweats due to health reasons won’t find solace here — but it does feel less clammy than some other mattresses we’ve tested.

That said, we found that the mattress’ ability to regulate temperature reduces if you use an ordinary, cheap protector. So if you do prefer to keep your mattress pristine, you will need to invest in a protector that’s also made from a breathable material.

A hand pushing down on the Emma Comfort Adapt mattress

The mattress stays cool to the touch for the most part and, importantly, it doesn't sink too much despite being pushed down (Image credit: Sharmishta Sarkar / Tom's Guide)

Edge support

Score: 4 / 5

With pocket springs all the way to the edge of the mattress, the Comfort Adapt gives you an almost full-sized sleep surface. There’s decent edge support here, but the foam layers are softer around the edges than the middle — while you probably won’t roll off the bed in your sleep, you might wake up to some discomfort if you’ve ended up spending the night close to the edge.

Again, this is an improvement over the previous Emma Comfort mattress where you would likely fall off the edge if you rolled over, but if edge support is important to you, there are better alternatives out there, like Sleeping Duck where the edge feels almost as firm as the middle.

Motion transfer

Score: 4 / 5

The foam layers that Emma uses in the Comfort Adapt do a good job of absorbing kinetic energy and keeping them away from the springs. That means there’s less movement spread through the mattress, resulting in good motion dampening. 

We tested this by placing a wine glass in the middle of the mattress and throwing a 5kg bag of rice close to it to see if it toppled. The glass stayed standing when the bag was dropped close to the edge, moved a little when the rice fell two inches closer, and finally toppled when the weight was aggressively thrown just centimetres away from the glass. That’s not bad at all and we suspect most users will be comfortable beside a restless partner. Unless you’re very sensitive to movement — and there’s really nothing a mattress manufacturer can do about sheets and blankets being pulled — the Emma Comfort Adapt will dampen motion well enough for a restful night.


Score: 4.5 / 5

While 60 nights of use is a drop in the bucket for a mattress’ longevity, we think the Emma Comfort Adapt has been well made to go the distance… provided you remember to turn it around regularly. This will ensure there’s no excessive sagging in one spot, allowing the foam and the springs to reset gradually.

During our testing period we didn’t turn the mattress to see how the foam would hold up and, after that time, we didn’t see any sagging whatsoever, even with the heavier reviewer staying on the bed all day for a few weekends. That means the Comfort Adapt will resist over-sagging but, again, you will need to look after it if you want it to last.

The materials used also seem to be good quality. For example, the fabric handles on the side of the mattress are well stitched and withstood some excessive pulling during our testing period. The zip used to keep the removable cover attached to the mattress moves smoothly and doesn’t get caught anywhere.

Speaking of the cover — this is easy enough to wash using a cold cycle in a washing machine and it dries quite quickly when hung in direct sunlight. We washed the cover once during our testing and found that it dried in approximately five hours when placed in sunlight, but it should be noted that the weather was warm at the time. We suspect the polyester will dry easily enough even in winter but, again, some sunlight will do it a world of good.

A hand pulling on a handle on the side of the Emma Comfort Adapt mattress

As well made as the Emma Comfort Adapt is, the mattress sent to us for this review had some sizing issues and you can see the gap through which the slats of the bed frame are visible (Image credit: Sharmishta Sarkar / Tom's Guide)

Emma Comfort Adapt mattress: user reviews

Given how subjective mattress choices are, you don’t have to take our word for how good we find a bed to be. One very good way to decide whether you want to try a new mattress is by reading reviews left by some real users.

Emma Sleep always has a bunch of such reviews on its site, but of course they’ll all be positive — it’s marketing 101 after all. To get a slightly less biassed point of view, it’s good to check websites like Product Review, Australia’s most popular consumer opinion site.

Despite the Comfort Adapt being released to the market as the Comfort II in 2023, there don’t seem to be any online user reviews under that moniker. There are, however, 53 for the Comfort Adapt on Product Review at the time of publication of our article.

89% of these reviews were positive, with the Comfort Adapt scoring an average of 4.6 stars. Most users loved the support, with 39 people saying there was no discomfort on waking. Many loved how little heat retention there was, agreeing with our assessment that the Comfort Adapt handles temperature regulation well. Only four people left a review saying they never got used to it.

There were just three negative reviews of one or two stars. One person complained about the customer service, saying their product was never delivered; the second said they waited too long for delivery; and the last person found the firmness too inconsistent.

One user review, however, caught our attention which, while not specific to this mattress, has to do with Emma’s discounted bundles. The user purchased a bundle and found that their invoice didn’t match the price breakdown on the Emma Sleep website. The issue here is that while the bundles are cheaper overall than buying the items separately, Emma doesn’t clarify how the discount is applied, or doesn’t apply the discount evenly to all items. For example, the Emma Rosewood bed bundle applies the full discount to the mattress alone. This means that if you do return the mattress during the 100-night trial period, the rest of the bundle costs full price — and at the time of writing this is more expensive than buying the bundled items individually. The Emma G’Day bundle doesn’t detail how the discount is applied at all, so it’s unknown what refund will be given if you return the mattress during the trial period.
To avoid being caught out by this, we recommend avoiding purchasing the mattress as part of a bundle unless you are 100% sure you won’t need to take advantage of the trial period — such as buying a second mattress to match one you already own. 

That said, the mattress alone is good value, especially when discounted, and 48 customer reviews agree with us on that count.

Should I buy the Emma Comfort Adapt mattress?

Emma Comfort Adapt mattress

(Image credit: Sharmishta Sarkar / Tom's Guide)

Given the level of comfort and support we got from the Emma Comfort Adapt, we’d find it really easy to recommend it. This is particularly true for tighter budgets looking for a good mattress that will go the distance. 

We won’t say the mattress is perfect — the sizing issue could be a deal breaker for some, but this may not affect every customer — but the 100-night trial is a good way for you to decide for yourself whether the Comfort Adapt is worth holding onto or not. Give your body and the mattress time to adapt to each other before making a decision though.

However, Emma Sleep’s pricing strategy has left us feeling confused. The price hike from its 2023 release RRP is quite steep, but the regular sales see the prices drop back to what they were initially anyway. So, discounted, the value for money here is unbeatable. As we’ve repeatedly mentioned in this review, we’d suggest you avoid buying the mattress as part of the bundle as the pricing structure isn’t transparent and could affect your refund if returning the mattress during the trial period.

If you have the extra budget, however, there are better options available that may also be available for a discount during major sales.

Sharmishta Sarkar

Sharmishta is Tom Guide's sister site TechRadar's APAC Managing Editor, but contributes to several of Future's tech sites, including T3 and Digital Camera World. Her expertise lies in all things photography and ereaders of all shapes and sizes, and she's rather keen on smart home gizmos. In her spare time, she's usually going walkabout with her camera or reading (on an ereader, obviously).