Skip to main content
Club Benefits
- Join our community
12
Member Features
24/7
Access Available
30K+
Active Members
Exclusive Newsletters
Tech news direct to your inbox
Polls
Have your say in tech polls
Quizzes
Test your tech knowledge
Member Competitions
Member-only chances to win
Community Forums
Connect with members
Exclusive Discounts
Members get exclusive savings
GET CLUB ACCESS QUICK
For the fastest way to join Tom's Guide Club enter your email below. We'll send you a confirmation and sign you up to our newsletter to keep you updated on all the latest news.
By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.
Background
Welcome to Tom's Guide Club !
Hi ,

Keep exploring and earning more as a member.


Badge picture
Earn your first badge
Unlock your first badge
Keep earning badges
Explore ways to get more involved as a member.

See what you’ve unlocked.

Explore your membership benefits.

Member Exclusives
Member Rewards

Member Rewards

Unlock and manage exclusive Tom’s Guide member rewards.

See rewards

Tidal was down — live updates on the outage

Tidal was down for hundreds of users — here's what we know

The Tidal official logo
(Image credit: © Tidal)

Tidal was having problems, so if you're struggling to access your favorite tracks and playlists, you're not the only one.

Problems spiked earlier this morning, starting at around 9 a.m. ET according to Down Detector. Shortly after, Tidal posted about the issue on X, letting us know that something was officially wrong. A couple of hours later, the company posted that the issue was resolved.

We'll be keeping an eye on Tidal to see how things might change over the day. Be sure to stay tuned for the latest live updates if anything happens that causes it to go down.

Refresh

The outage begins

Down Detector outages

(Image credit: Down Detector)

Tidal started to see a spike in Down Detector reports around 9 a.m. ET. From there, it jumped much higher after a short period.

This led us to believe this could be an ongoing issue that could last a bit.

Tidal makes it official

Tidal posted on its X account that the streaming service was having issues. "We're aware some users are having trouble logging in and we're looking it. Appreciate your patience!"

Currently offline error

Some users on social media are citing an error that reads "you are currently offline" when they try to log in to the high-resolution music streaming service.

If that's happening to you, then know you're not alone.

Still rising slowly...

Down Detector outage

(Image credit: Down Detector)

Unfortunately, the reports for Tidal are still rising on Down Detector, meaning more users are experiencing issues with the service. While it was in the 600 range for a while, it's now jumped to more than 700.

While that's not in the thousands of reports like Spotify when it last went down, Tidal is a much smaller service that'll get fewer reports when it goes down.

Dropping

Down Detector

(Image credit: Down Detector)

Reports are dropping quickly, down to 100 on Down Detector. It could mean that the outage is wrapping up.

Tidal says it's resolved

Tidal jumped on X to post that the outage is resolved and that's good news for users of the popular music streaming service.

You must confirm your public display name before commenting

Please logout and then login again, you will then be prompted to enter your display name.