A funny thing happened when I was testing Apple TV Plus (opens in new tab) for my review — it wouldn't work on the Amazon Fire TV Stick 4K (opens in new tab). Fortunately, I found a rather easy fix, after a while of trying the same login steps over and over again, thinking something could be wrong on their end.
My issue came after downloading the app, as I couldn't sign in. I got a Verification Failed error when I tried to sign in on my phone, and a never-ending spinning wheel when I typed my information in using the Fire TV app. It didn't make sense, as I had no trouble signing in on my Roku Ultra (opens in new tab), my MacBook Pro or my iPhone.
Then, I did the one thing I forget about: checking to see if the Fire TV Stick was up to date. After I downloaded a system update (which was hidden deep in the settings), everything just worked, and I was able to actually write my Apple TV Plus review (opens in new tab).
Before I get to the step-by-step walkthrough, one other note for Fire TV Cube (opens in new tab) owners: the Apple TV app isn't available for Amazon's latest streaming device just yet. When I looked for it on the 2nd Gen Fire TV Cube I just tested, I got confused as the app didn't even appear in my search results. Turns out, it's just on the Fire TV Stick (and its 4K version as well). Trying to learn more about using Amazon's cheapest streaming device? Check out my guide on how to use the Fire TV Stick.
Below, I've got both the quick and fast steps for experienced users, and photos of my TV for the visual learners out there.
How to update your Fire TV Stick to get Apple TV to work:
- 1. On the home screen, scroll to the top and select Settings.
- 2. Tap down, scroll right and click My Fire TV.
- 3. Select About.
- 4. Select Check for Update.
- Follow instructions if they appear.