Yahoo Mail and AOL were down for thousands — live updates on the outage

You don't have mail! Here's the latest on Yahoo being down

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Yahoo Mail icon on a phone home screen
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Both Yahoo Mail and AOL mail users started reporting issues accessing their emails with reports streaming into the outage website Down Detector starting around 7:30 a.m. Pacific Thursday morning.

Yahoo Mail saw a spike of over 10,000 reports around 9:00 a.m., it has declined a bit but reports still sit near 8,000 on Down Detector.

Both companies, which are owned by the same private equity group, Apollo, have acknowledged the problem are say that engineers are working on the issues.

Those affected by this Yahoo Mail outage are reporting that they’re greeted with a ‘temporary Error: 15’ message that’s preventing them from accessing their emails. Over on X, several users have shared the message they’ve received trying to access the service — with the message going on to say that “we are experiencing some technical difficulties.”

This Yahoo Mail outage appears to be ongoing, but it also is causing other service outages. According to Down Detector, there was a surge in AOL reported outages that seem to coincide with Yahoo Mail. Stay tuned for all the latest news and reports about these outages.

A decline in reports started around 11:00 a.m. and quickly dropped from there with numbers steeply falling until around noon.

Neither AOL or Yahoo have stated that services are back in order. As of this writing there are still messages saying that the companies are working to resolve the issues.

However, we are seeing a number of comments that people have been able to access their emails again.

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Over 10,000 reported outages

Down Detector report of Yahoo mail outage.

(Image credit: Down Detector)

Reports of Yahoo Mail outages first began at around 10:00 a.m, Thursday morning, which saw a dramatic increase within the first hour. So far, there have been more than 10,000 reports about the outage from users.

AOL users are also reporting outages

Chart showing AOL outage on Down Detector.

(Image credit: Down Detector)

It could be directly tied to the Yahoo Mail outage, but Down Detector has also recorded a spike in reported outages with AOL. While the Yahoo Mail outage first occurred at around 10:00 a.m., AOL reported outages soon came in starting at 11:00 a.m. — with over 6,000 reported incidents.

'Temporary Error: 15' message greets some Yahoo Mail users

Temporary Error 15 message showing during Yahoo Mail outage.

(Image credit: X)

User Shalini Gupta on X shared a photo of what greeted her when logging into Yahoo Mail this afternoon. It showed a 'Temporary Error: 15' message when trying to access Yahoo Mail, with the option to Try Again at the bottom.

Based on Yahoo's own listing, this error message appears when there are temporary issues — with it going on to say that it "will usually correct itself within a few minutes to a few hours."

Yahoo is aware of issues

Yahoo mail outage 7-24-2025

(Image credit: Yahoo)

I have not yet found a status page for Yahoo, but the Help page for is acknowledging problems.

Right now there is a message on the site that reads:

"We are aware some users are experiencing issues accessing their Yahoo Mail. We are working to resolve this as quickly as possible."

A post from the Yahoo Customer Care account on X says that the company is investigating.

AOL acknowledges problems

AOL mail outage 7-24-2025

(Image credit: AOL)

Like Yahoo, AOL doesn't appear to have a dedicated status page that we can check out.

However, the AOL help page also has a message acknowledging the outage.

"We are aware some users are experiencing issues accessing their AOL Mail, or displaying their mailbox. We are working to resolve this as quickly as possible. Thank you for your patience as our engineers work to remedy this concern."

Yahoo is currently owned by Yahoo and a private equity business.

What is Temporary Error 15?

We've seen complaints that people are getting a "temporary error 15" when trying to access their Yahoo Mail account.

According to Yahoo, the code 15 error usually resolves in a few minutes to "a few hours."

The help page lists potential causes as an unsupported web browser, accessing your account simultaneously from two different browsers, or accessing your account from multiple devices at the same time.

Yahoo has several potential fixes:

  • Restart your web browser.
  • Clear your web browser's cache
  • Make sure you’re using a supported web browser.
  • Sign out of your account and sign back in

Those steps might work considering this seems to be a bigger, more widespread issue than a normal temporary error 15.

Some Yahoo users are having fun with it

While your email service being inaccessible is annoying, some Yahoo users are having with today's outage.

Both Yahoo Mail and AOL are older services that arguably hit their peaks in the 1990s and early aughts.

Users share frustration on recent Yahoo posts on X

Under an unrelated Yahoo post, a number of Mail users expressed frustration with the outage of service.

"Fix your severs before jumping into Ai," one user said.

Other said two factor authentication wasn't working or that they couldn't login.

"I'm finding it difficult to access my Yahoo account. Please help me," another pleaded.

It gets a bit meaner further down.

Steep decline

Yahoo outage 7-24-25

(Image credit: Down Detector)

Both AOL and Yahoo are showing a steep decline in reports on Down Detector with Yahoo sitting at around 950 reports right now.

AOL is closer to 600 reports at the moment.

We haven't seen any updates from either company yet, but there are comments saying that people have started to be able to login again.

Calling it

While AOL and Yahoo have not updated their status pages to indicate that issues have resolved, it does appear that most people are able to access their emails again based on the nearly zero reports on DD and comments from users saying that their service is back.