Articles by: Andrew E. Freedman

Andrew E. Freedman

Andrew E. Freedman is an editor at Tom's Hardware focusing on laptops, desktops and gaming as well as keeping up with the latest news. He holds a M.S. in Journalism (Digital Media) from Columbia University. A lover of all things gaming and tech, his previous work has shown up in Kotaku, PCMag, Complex, Tom's Guide and Laptop Mag among others.

How Good Is PS4 Tech Support? Report Card 2017

By Andrew E. Freedman

Undercover testing by Tom’s Guide reveals the mixed quality of Sony’s PS4 tech support. For best customer service, call the live support phone number and avoid their social media options.

Next Year's LCD iPhones Could Catch Up with OLED

By Andrew E. Freedman

The 2018 iPhones could catch up to the iPhone X with a bezel-free LCD display on the lower-end models.

SNES Classic vs. NES Classic: Which Retro Console Is For You?

By Andrew E. Freedman

The SNES Classic Edition and NES Clasic Edition both celebrate Nintendo's greatest classic games, but which one is better for you?

Pixel 2 and XL Revealed in Massive Google Leak

By Andrew E. Freedman, Sherri L. Smith

A massive Google leak shows off everything fom its October 4 event, including a new Pixel 2 XL, Pixel 2, Daydream View headset and Google Home Mini.

How to Use iPhone X Without A Home Button

By Andrew E. Freedman

Here's what we know about navigating the iPhone X without a home button. It isn't so bad after all.

Here Are the New iPhone Cameras

By Andrew E. Freedman

The iPhone 8 and 8 Plus have powerful new cameras that can take seriously smooth video and beautiful photos.

A 4K HDR Apple TV Could Be on The Way

By Andrew E. Freedman

The Apple HomePod firmware shows new functionality for the Apple TV, including 4K and HDR support.

Here's How iPhone X Will Prevent OLED Screen Burn-in

By Andrew E. Freedman

An iOS 11 leak reveals how the software will keep the iPhone X's 11 screen from getting burn-in.

iPhone 8 Could Move Siri Button to New Location

By Andrew E. Freedman

Without a physical home button on the iPhone, rumor has it that Apple will move Siri to the power button.

Razer Basilisk Is a Mouse for Itchy Trigger Fingers

By Andrew E. Freedman

Razer's Baslisk gaming mouse is meant for first-person shooters with a customizable clutch to adjust sensitivity on the fly.

Bragi Dash Pro Put Alexa in My Ears

By Andrew E. Freedman

In October, owners of Bragi's Dash and Dash Pro will be able to use Alexa on the go.

New Neato Robot Vacuum Respects Your Boundaries

By Andrew E. Freedman

The Neato Botvac D7 works with a variety of devices and smart assistants to let you schedule and monitor cleanings.

Moto X4 is a Mid-Range Phone with Amazon's Alexa

By Andrew E. Freedman

Motorola is returning to mid-market phones with the Moto X, with dual cameras and Amazon's Alexa on board.

Sony's New Headphones Let Only Important Noise In

By Andrew E. Freedman

Sony has updated its line of 1000X headphones with three noise-cancelling options that make sure anything you do need to hear actually gets in.

Here's Acer's Most Powerful Gaming PC Ever

By Andrew E. Freedman

The Acer Predator Orion 9000 pairs an Intel Core i9 CPU with up to four AMD Radeon Vega GPUs or two Nvidia 1080Tis in SLI.

Biomutant: What We Know About Gaming's Latest Surprise

By Andrew E. Freedman

Biomutant features a raccoon-looking creature that you can customize to fight the way you want in a post apocalyptic world. Oh, and there's Kung-fu.

Mario + Rabbids Kingdom Battle: What You Need to Know

By Andrew E. Freedman

Nintendo's iconic plumber takes on Ubisoft's manic bunnies in the upcoming 'Mario + Rabbids Kingdom Battle.' Here's what you need to know.

Galaxy Note 8 Pricing and Availability: One Costly Phablet

By Andrew E. Freedman

Want the Samsung Galaxy Note 8? Prepare to pay almost $1,000 for it. Here are your options to purchase Samsung's new phones from carriers.

Verizon's New Unlimited Plans Are All Worse Than Before

By Andrew E. Freedman

Verizon took its easy-to-understand unlimited plan and chopped it into tiers, then added insult to injury by removing 1080p video altogether.

SNES Classic Edition: Everything You Need to Know

By Andrew E. Freedman

Nintendo is releasing the SNES Classic Edition on Sept. 29 for $79, with two controllers and 21 of your favorite games from the early '90s.

How to connect USB storage devices to your Android phone

By Avram Piltch, Andrew E. Freedman

Your Android phone can read USB flash drives and even full-size SD Cards with the right tools and tips. Here's a step by step guide.

Uncharted: The Lost Legacy Is a Slow Burn with Promise

By Andrew E. Freedman

Uncharted: The Lost Legacy plants the seeds for great characters to push the franchise forward, but it takes its time getting there and hasn't changed much from Uncharted 4.