Avast Free Antivirus: Still a Price to Pay

Avast's Free Antivirus costs nothing, but it does an excellent imitation of a security suite, tossing in a password manager, a hardened browser, a gaming mode and a Wi-Fi scanner. It also works with all recent Windows versions and lets you customize the program to suit your computing style.

On the downside, Avast's malware defenses are a rung below the best, and you'll have to suffer through long scans and deal with its complicated interface. It also collects and sells your search and browsing history to third parties — although you can opt out to some extent — and shows you ads for other Avast products.

If you want better protection and don't need extra features, Bitdefender Antivirus Free Edition and Kaspersky Free Antivirus offer nearly perfect malware detection with little impact on system performance.

What's Covered and Upgrade Options

Avast Free Antivirus works with all Windows releases from Windows XP (with Service Pack 3) to Windows 10.

It's almost a free security suite, what with the extra features we've already mentioned. But if you want a firewall, file encryption or a file shredder, you'll need to upgrade to a paid product.

Avast Internet Security provides a firewall and extra ransomware protection that automatically duplicates key files during an attack. It starts at $60 per year for a single system and goes  up to $500 for 10 PCs for three years.

MORE: How to Buy Antivirus Software

With the Premier edition, which starts at $70 per year, Avast throws in protection against webcam spying as well as a file shredder to make confidential or embarrassing items disappear.

Ultimate is a bundle that packages Premier with an unlimited subscription to Avast's SecureLine VPN service (provided by Avast subsidiary Hide My Ass) as well as its system optimizer and a premium password manager that includes some identity-protection features.

At $120 for a single Windows PC, Ultimate is rather expensive. For the same price, Bitdefender Total Security Family Pack offers unlimited device coverage, including software for Macs and Android devices, with similar features and better malware protection.

Antivirus Protection

Avast's first defensive layer is traditional signature-based scanning that compares files to  known malware. The second layer monitors activity and code snippets to look for indications of a malware attack. Finally, anything suspicious gets sent to Avast's cloud lab for analysis, and if it is confirmed as malicious, a new malware signature is sent out to the company's 400 million users.

Avast Free Antivirus includes browser add-ons for Chrome and Firefox that steer you away from dangerous pages. It also scans email attachments for dangerous software.

Antivirus Performance

Avast's malware-detection engine is shared by all Avast Windows antivirus products as well as those of its corporate sibling AVG. The engine does a decent but unspectacular job, according to three of the four testing labs whose results we use.

Our own lab in Utah measures how well antivirus products protect against and block malicious websites, and it gave Avast Free Antivirus a 98 percent rating in tests during the first half of 2018. That matched the ratings of Kaspersky Anti-Virus and beat Avira Free Security Suite, Panda Dome Essential and even AVG AntiVirus Free, though it was a point behind Bitdefender Antivirus Plus.  

The AV-Test lab in Germany measures protection against "zero-day" malware that's previously unseen and can't be detected by signature scanning alone, as well as against widespread malware whose signatures are known.

Avast's malware-detection engine does a decent but unspectacular job, according to three of the four testing labs whose results we use.

Avast Free Antivirus did well on Windows 7, catching 100 percent of both kinds of malware in January and February 2018, but racked up seven "false positives" — exactly the same as AVG Internet Security.

Avast didn't do as well on Windows 10. In March and April 2018, it stopped only 99.0 and 98.8 percent of zero-day malware, while Avira, Bitdefender and Kaspersky stopped it all. Avast fared better with widespread malware, detecting 100 percent in March and 99.9 percent in April with three false positives.

Another round of Windows 10 tests showed a partial improvement by Avast, as its program detected all zero-day and widespread malware in May 2018, and all widespread malware in June, though it blocked only 99.2 percent of zero-day malware in that month. Avast registered one false positive during both months.

Avast had its ups and downs in tests conducted by Austrian lab AV-Comparatives. Over six monthly tests, its software averaged 99.4 percent detection of online malware, but the actual scores ranged from 100 percent in June to 98.6 percent in March. Avast got 10 false positives over six months. Bitdefender led the way here, with an average detection rate of 99.8 percent, while Windows Defender trailed with 98.4 percent.

MORE: 12 Computer Security Mistakes You're Probably Making

But Avast did poorly on tests conducted by Britain's SE Labs, which checks not only detection rates but also how antivirus products treat malware after detection and if they can handle sophisticated attacks that target politicians, journalists and dissidents.

Avast Free Antivirus got an accuracy rating of only  91 percent in SE Labs' early-2018 evaluations. That was behind the ratings of most of the other free antivirus brands. Avast failed to spot five out of 100 attacks, and couldn't stop four more, leading to nine infections overall.

Even AVG did better, tying Avira at 94 percent. Kaspersky led the free pack with 99 percent.

Security and Privacy Features

Avast's SafeZone secure browser, part of Free Antivirus, can keep your wallet secure by limiting add-ons while blocking ads and suspicious sites. Its Bank Mode isolates the browser from the rest of the system to thwart nosy malware.

But Avast's Privacy Policy notes that if you search for items in the Secure Browser, "you consent to having your search query and history transmitted to third-party search providers and to being redirected to third-party sites."

The password manager stores an unlimited number of credentials locally; it works with Firefox, Chrome and Avast's SafeZone browser.

The Wi-Fi Inspector scans your local network for flaws such as weak passwords, incorrect settings or outdated firmware. There's a seven-day unlimited-data trial of Avast's SecureLine VPN service, but after that, SecureLine costs $20 a year for a smartphone, $60 a year for a PC or Mac, or $80 for five varied devices. By contrast, Panda Free Antivirus gives you 150MB of free VPN data a day.

Avast's Privacy Policy notes that if you search for items in the Secure Browser, 'you consent to having your search query and history transmitted to third-party search providers and to being redirected to third-party sites.'

Should your PC get bogged down with malware, Avast's Rescue Disk software can help. Just load the software onto a CD or USB drive and restart the system.

Performance and System Impact

Avast's Free Antivirus tended to use too many of our system's resources during active scans, which took a long time.

To check system performance, we used our custom benchmark test, which times how long it takes the CPU to match 20,000 names and 20,000 addresses in an OpenOffice spreadsheet. Our testbed was an Asus X555LA notebook with a 2GHz Core i3 processor, 6GB of RAM and 117GB of files on a 500GB hard drive, running Windows 10 with the latest updates.

Before we installed Avast Free Antivirus, we established a baseline of an average of 6 minutes and 54 seconds to finish the OpenOffice benchmark. Completion time rose to an average of 7:21 with the Avast software loaded, but without any active scanning taking place, indicating a 6.5 percent passive decline in performance.

That's a little worse than AVG and Bitdefender's 5 percent declines, but better than Panda and especially Avira, whose 9.8 percent hit brought up the rear. Kaspersky was the champion, slowing the Asus by only 2.6 percent.

During Avast's full scan, the OpenOffice completion time stretched to 8:47, 27 percent slower than the baseline and 19 percent slower than Avast's background load. Only Avira Free Antivirus did worse, with a full-scan slowdown of a whopping 35 percent. AVG AntiVirus Free was the overall winner, slowing down the system by only 11 percent.

Smart Scan, Avast's term for a quick scan, put less stress on the system, letting the OpenOffice task finish in 8:24, 22 percent slower than the baseline and 14 percent slower than without an active scan. But that system mpact was still heavier than all except Avira. AVG and Panda tied for best with quick-scan impacts of 7.4 percent.

MORE: Antivirus Software - Reviews of Free and Paid Versions

Avast Free Antivirus took an average of 1 hour and 42 minutes to look at 795,601 files on our Asus. That wasn't as long as Bitdefender's initial 2-hour-and-15-minute scan, but Avast's scan times didn't decline with subsequent runs.

Interface

Avast's main interface window has the standard green check mark next to the words "You're Protected." If something's amiss, the check mark changes to a red X.

There's a button to start a Smart Scan, which checks for malware, weak passwords and vulnerable software as well as network and performance problems. Three clicks away are the Protection settings, which let you start a full scan, scan specific folders or run a boot-up or custom scan. You can scan any single item by right-clicking it in Windows Explorer. You can schedule scans to run daily, weekly or monthly.

Avast's interface is both complex and customizable. You can turn off or adjust just about every tool, from web shields to Browser Cleanup. The more you dig, the more opportunities there are for personalization.

If the program becomes too intrusive, you can adjust the aggressiveness of the scanning or try Avast's Game Mode. Avast's Task Tray icon lets you update the software, temporarily disable protection, peek into the quarantine area or switch to the secure browser.

Installation and Support

Installing Avast Free Antivirus took a little over 7 minutes. We got to choose from 48 languages, including Pirate Talk; whether to make SafeZone our default browser; and whether to install the Avast app on an Android device.

By default, Avast Free Antivirus collects data about your browsing behavior and sells it to third parties. The Privacy Policy states that Avast shares "statistical data that has been anonymized and aggregated geographically and so, cannot be used to identify individuals, with third parties for trend analytics." 

You can't opt out of this during installation, but you can at the bottom of the Settings Privacy section. While there, you might want to turn off Avast's pop-up ads as well; you'll still get ads for upgrades on the program's main page, though. You'll find more information and more ways to opt out at Avast's Privacy Portal.

There's no need to set up an online Avast account, but if you do, you can remotely control some aspects of the company's mobile apps and also use the Privacy Portal.

Avast Free Antivirus' users get neither phone nor email support. You'll need to check the company's forums, FAQs, installation tips and knowledge base to fix any problem.

Bottom Line

Avast Free Antivirus offers more features than other free AV products and comes close to a full security suite. Its protection is OK, but it's a step behind the best. In addition, Avast's program can slow the system a bit more than necessary, and its privacy policies leave something to be desired.

If you can do without the bells and whistles that Avast offers, Bitdefender Antivirus Free Edition and Kaspersky Free Antivirus each provide better malware protection and system performance.

Credit: Tom's Guide

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  • MartinCook
    The avast antivirus is ok but now more than that...
    i installed it on my computer and i use to scan my directories every weak, the scan shows nothing but still i sometimes get notification which say i have viruses on my computer.
  • shipdog7
    I tried Avast for quite sometime. But got tired of the nagging popups asking to upgrade. I uninstalled and went with Panda Free Antivirus 15.10. So far so good. An occasional popup to let me know an upgrade is available. But does its job silently in the background. I see two files in quarantine.
  • MacOldenly
    I tried avast, and it causes blue screens when I run virtual machines, which is every few minutes. So, I end up having to restart my computer every time I start a virtual machine.
    All stops are at aswVmm.sys+1450a with bug check code 0x00000667. sfc reports no system integrity problems, and uninstalling avast fixed the problem. Reinstalling Avast created the problem again. In the end, I had to leave it uninstalled.
  • tyvek1
    This wanted a credit card immediately for an extra feature was not interested in. Then the uninstall was terrible and even with their utility had to go into the registry and manually remove more. There are a couple others much better with no aggressive directions.
  • manishpancholi2
    I tried checking out their cleaning module. It said 7 day free trial and manual subscription after that. It deducted £39.99 from my account straight away without giving me an invoice no or license. They say they have no record of it even though I gave them an authorization code showing the transfer from my bank and a screenshot of my bank account. Next step is going to trading standards. Such a big scam!
    Just worried now that I use their password storing module and they now have all my passwords and bank card details listed in there!!!
  • rgd1101
    Anonymous said:
    I tried checking out their cleaning module. It said 7 day free trial and manual subscription after that. It deducted £39.99 from my account straight away without giving me an invoice no or license. They say they have no record of it even though I gave them an authorization code showing the transfer from my bank and a screenshot of my bank account. Next step is going to trading standards. Such a big scam!
    Just worried now that I use their password storing module and they now have all my passwords and bank card details listed in there!!!


    credit card? could be just a credit pre-auth
    https://www.merchant-accounts.ca/understanding-credit-card-pre-authorizations.php.
  • Avast-Team
    Anonymous said:
    I tried checking out their cleaning module. It said 7 day free trial and manual subscription after that. It deducted £39.99 from my account straight away without giving me an invoice no or license. They say they have no record of it even though I gave them an authorization code showing the transfer from my bank and a screenshot of my bank account. Next step is going to trading standards. Such a big scam!
    Just worried now that I use their password storing module and they now have all my passwords and bank card details listed in there!!!


    Have you contacted Avast official support? I'm going to send you a direct message so we can get this straightened out for you.
  • manishpancholi2
    Anonymous said:
    Anonymous said:
    I tried checking out their cleaning module. It said 7 day free trial and manual subscription after that. It deducted £39.99 from my account straight away without giving me an invoice no or license. They say they have no record of it even though I gave them an authorization code showing the transfer from my bank and a screenshot of my bank account. Next step is going to trading standards. Such a big scam!
    Just worried now that I use their password storing module and they now have all my passwords and bank card details listed in there!!!


    Have you contacted Avast official support? I'm going to send you a direct message so we can get this straightened out for you.


    Thanks for getting in touch. I finally got a reply - I'd sent 2 mails over the week, after the original one, and had no reply. Then today I got a reply saying I'll have the money sent back to me :)
  • manishpancholi2
    Anonymous said:
    Anonymous said:
    I tried checking out their cleaning module. It said 7 day free trial and manual subscription after that. It deducted £39.99 from my account straight away without giving me an invoice no or license. They say they have no record of it even though I gave them an authorization code showing the transfer from my bank and a screenshot of my bank account. Next step is going to trading standards. Such a big scam!
    Just worried now that I use their password storing module and they now have all my passwords and bank card details listed in there!!!


    credit card? could be just a credit pre-auth
    https://www.merchant-accounts.ca/understanding-credit-card-pre-authorizations.php.


    Hi Thanks for the reply. No it wasn't a pre-auth as money has left my account. Though they've emailed me today saying they will refund the money. I was getting nervous as after logging the issue they stop responding to my emails.