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Mozilla's Patched Firefox 7 Breaks Sync [UPDATED]

- By - Source : Mozilla

Mozilla just released a patch for Firefox 7, which fixes a problem that caused add-ons to be hidden. However, the new version 7.0.1 comes with a new problem: It breaks Sync.

According to Mozilla, it has received "lots of sync complaints around server problems". Accounts cannot be deleted due to a deletion-page error. The company said that it may have "broken the 'reset your sync account' fix as well." Additional issues include an incompatible Yahoo Toolbar in 7.0.1, Yahoo mail errors, Java incompatibilities, as well as AVG anti-virus, which needs to reinstalled manually by users once they upgraded to 7.0.1.

Firefox 7 was a hiccup when it was released, which is a shame since it is the first true rapid release version. Now it seems that Mozilla will be busy fixing Firefox 7.0.1 for a while and that will definitely take its toll on Firefox 8 development. There is no news yet how Firefox 8 may be affected, but we would expect that it could be delayed.

For the current version of Firefox, we recommend not upgrading to version 7 or 7.0.1 just yet.

UPDATE: Mozilla has reached out and clarified the issue surrounding Sync problems:

"Firefox Sync (desktop and mobile) is currently having intermittent problems due to server overload. Mozilla Services Operations is aware of the problem and is actively working on it."

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obiown77 10/06/2011 10:25 PM
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soo-nah-mee 10/06/2011 10:28 PM
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-17+

How "rapidly" do these browsers really need to be released?
I'd much rather Mozilla tested the crap out of their product before releasing it and take, say, another month to release the newest version.
This is a pretty big feature to have fail on a final release!

ravix76 10/06/2011 10:29 PM
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-12+

All your addons are belong to incompatible :(
New Browser Please..

ravix76 10/06/2011 10:30 PM
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professorprofessorson 10/06/2011 10:40 PM
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-2+

Yeah been having problems with the addons myself on newer firefox.

Branden 10/06/2011 11:05 PM
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my sync broke with 7.0.1.
ironically though, upgrading to 7 & 7.0.1 were the first time i've ever had an update NOT break any 3rd party add-ons...

mavroxur 10/06/2011 11:16 PM
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-1+

No matter how many bugs it has, it's still better than IE.

nukem950 10/06/2011 11:25 PM
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-11+

Don't worry. All of these issues with be fixed with the release of Firefox 8 in a few weeks.

If not, then Firefox 9 will fix them.

phatboe 10/06/2011 11:37 PM
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-6+

So hey Mozilla, how's this rapid release schedule working out for you?

11796pcs 10/06/2011 11:41 PM
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-5+

We had Firefox 3.x versions for it seems like years. These release cycles are getting stupid. I would much rather have a slower browser without bugs than a fast browser full of them.

xerroz 10/07/2011 12:46 PM
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josejones 10/07/2011 1:12 AM
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--3+

This sucks, I've had nothing but trouble ever since I dnlded FF 7 and FF 7.01 was no help. It opens slow and closes slow and hardly anything works. I can't even have more than one window open at a time and if I click on a link it freezes up. I hate it and I'm pissed. It's like I've been on dial up the last 3 days. I can't get anything done.

How the hell do I un-install FF 7 and go back to FF 6 ??? At least FF 6 was working. I will be changing my settings so that FF cannot automatically install anymore for sure.

karma831 10/07/2011 1:24 AM
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-0+

My FF updated to 7 and everything started to break so I decided to try Opera out. It works pretty well and the ad-block seems to be better than chrome's.

mikeangs2004 10/07/2011 1:30 AM
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alextheblue 10/07/2011 1:35 AM
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xerroz :
and Chrome, and Safari, and just about every other Browser. Firefox is king

At this point, I'd take Chrome or IE9 over Firefox. Mozilla is trying to beat Google at their own game. I doubt it'll be that easy.

damian86 10/07/2011 2:07 AM
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-2+

Lol having Firefox '7' doesn't sound that bad as compared to chrome 14 lol

bennaye 10/07/2011 2:47 AM
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damian86 :
Lol having Firefox '7' doesn't sound that bad as compared to chrome 14 lol



Yeah, because Firefox 7 totally works and Chrome 14 doesn't.

Oh wait...

AMD X6850 10/07/2011 2:56 AM
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-4+

Unlucky people who are having all these problems.
Sync is working fine for me, so are all my addons.
No problems whatsoever. And the memory management is awesome now =D

jescott418 10/07/2011 3:03 AM
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I actually gave up on Firefox. I really do not see what is so great about it? Do Firefox users really like stuff breaking every time a new version comes out? Do you like waiting for Mozilla to fix things? Maybe you just like feeling important sending in bug reports?

alidan 10/07/2011 3:08 AM
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you know people who don't know anything about this beyond "my extensions don't work" and "they cant be doing anything in a 6 weeks period of time" realy shouldn't post in these articals.

xerroz 10/07/2011 3:14 AM
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So far I've never had any problems. Most of these issues seem to be on the user errors...

maddad 10/07/2011 4:35 AM
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No problems here at all, not on my Windows 7 32 bit desktop, my Win 7 64 bit laptop or the Ubuntu dual boot install on both machines.

eddieroolz 10/07/2011 7:38 AM
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See what happens if you try to speed up the cycle without due care?

AMD X6850 10/07/2011 12:12 PM
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__-_-_-__ :
I did have sync problems until yesterday. all fine now, including add-ons.



Yeah that was cos they were doing maintenance.

Anonymous 10/07/2011 1:42 PM
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Anonymous 10/07/2011 4:55 PM
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Thanks for the story release... The sync error messages are constant. I'll just ignore them, I guess, until they fix it.

del35 10/07/2011 6:20 PM
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FF 7 is a great browser, but they need to patch a few glitches. There is nothing worse than Shitfari that stupid jail.

jtennison 10/07/2011 6:35 PM
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alidan :
you know people who don't know anything about this beyond "my extensions don't work" and "they cant be doing anything in a 6 weeks period of time" realy shouldn't post in these articals.



Hey, dude, chill! This isn't the Firefox Developers Forum. If The Moz listened to more real end-users, they would never have gone to Rapid Release cycles. 95%+ of users are not developers, and do not enjoy life on the "bleeding edge". They are simply trying to get some work (or play) done. And if upgrades break things every 6 weeks or so, they are not happy campers. Stability is what makes for satisfied users. Most do not care whether the new version is X% faster that the previous one.

bv90andy 10/07/2011 8:50 PM
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I say they should go to a daily release cycle... it seems they are really getting a hang of the fast releases.

Or even better, make it so that when a developer inputs a line of new code into their editor, the line automatically gets compiled and sent to our PCs.

sailfish 10/08/2011 1:53 AM
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Who in Mozilla told THW that Fx 7.0.1 broke Sync? The Mozilla representative I heard from indicated that the problem had nothing to do with 7.0.1 but rather a larger than expected load on their servers.

Come on, THW, fess-up and reveal your Mozilla source.

Anonymous 10/08/2011 3:27 AM
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Jeez, I was ever so happy with firefox until I downloaded 7! My acquitistion of link immediately slowed down to a crawl. MANY times I would watch the thinking symbol swirl around until I became exasperated and shut inet down. I am now using Explorer with google and it is outperforming firefox by 1000% I tried one of the firefox support (guruaid) who told me that I had numerous errors reported starting two months before (coincindentally when I downloaded ff7) and said they would fix it if I would subscribe to their service. I declined and started using Explorer instead. Problems solved!