Man's Skype Hacked 6 Times; Video Messaging Previewed

Self-proclaimed security researcher/hacker "Dylan, also known as @TibitXimer on Twitter, told Business Insider that his Skype account was hijacked six times in one day. He said the hackers were able to break into his account because they knew the answers to a few basic, easy-to-answer questions that allows users to reset their account.

According to the report, Dylan contacted Skype to reset his account after it was initially hijacked. To process the request, customer service required him to name three to five Skype contacts, the email address associated with the account, and his first and/or last name. That's it. Anyone loaded with that information, he said, can call Skype support and gain full control of the account.

After the Skype account was hijacked for the sixth time on Saturday, Dylan jumped on the Skype help forum and Twitter to complain. "My Skype was given away to over 6 people in one day due to them just knowing my email, name, and 5 contacts on my account," he said via Twitter.

He wasn't the only one complaining. Several other people responded with similar complains. "My account was hijacked and they changed/added email. Can't reset password because the token expires. Support's terrible," said one Skype customer on Twitter.

Skype has reportedly fixed Dylan's account, but currently it's unclear if Skype plans to change its support policies to make it more difficult to reset a Skype account.

Meanwhile, on Tuesday Skype said that a preview version for will be made available in the United States in the coming weeks (opens in new tab), adding audio and video calling to every inbox. Like Google Voice for Gmail, this new in-browser calling feature will require a one-time download of a plugin for the most recent versions of Internet Explorer, Chrome and Firefox. After that, users simply connect Skype to using a Microsoft account.

"Even with the best email service, sometimes text isn’t enough," said Skype's Simon Longbottom in a blog. "We all face those situations where it’s just easier to jump on a call to talk something through. Sometimes that quick call can accomplish more than a long email reply. That’s why we are bringing Skype audio and video calling to your inbox. Now, with Skype for, you can choose the right medium for your message."

In addition to integration, Skype's Yasmin Khan reports that a preview of Skype Video Messaging for the Windows desktop client is now available (opens in new tab) for Windows 7 and above. This feature allows users to record and send a video message even when the recipient is unavailable. The desktop preview joins other platform previews including Mac, iOS and Android, as linked below:

Skype Beta for Windows Desktop (opens in new tab) (7 and above)
Skype for Mac (opens in new tab)
Skype for iPhone (opens in new tab)
Skype for iPad (opens in new tab)
Skype for Android

Currently Skype for Windows 8 (opens in new tab) and Skype for Windows Phone can receive and view Video Messages, but they cannot record and send Video Messages at this time, Khan said. This feature will be coming to these two platforms "soon".

Kevin started taking PCs apart in the 90s when Quake was on the way and his PC lacked the required components. Since then, he’s loved all things PC-related and cool gadgets ranging from the New Nintendo 3DS to Android tablets. He is currently a contributor at Digital Trends, writing about everything from computers to how-to content on Windows and Macs to reviews of the latest laptops from HP, Dell, Lenovo, and more. 

  • jhansonxi
    It will be interesting to see if a Skype hijack can enable an hijack.
  • infernocy
    This is not anything new , hackers are years ahead in tech knowledge and finding back doors in almost everything , security is really bad in most software anyway ...
  • infernocy
    This is not anything new , hackers are years ahead in tech knowledge and finding back doors in almost everything , security is really bad in most software anyway ...
  • mavroxur
    Social engineering at it's finest.
  • dextermat
    Damn M$ not able to secure their programs...
  • koss64
    One of the pitfalls of social media is it aims to make everyone a celebrity, hence strangers can know your email address as well as who your friends are as well as their email addresses, hence its nothing to get 3 known associates.
  • Jham
    Hey I like to download free skype,, but I cannot see how to download, only skypewifi, I like to see skype 3G not wifi, please help me, thanks a lot