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Sony Details ''Welcome Back'' Gift for PSN Users

In a press release posted to the PlayStation blog in the early hours of Sunday morning, Sony revealed that it plans to phase in operation of PSN and Qriocity on a regional basis. The initial phase of the rollout will include the following services:

  • Restoration of Online game-play across PS3 and PSP systems
  • This includes titles requiring online verification and downloaded games
  • Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers
  • Access to account management and password reset
  • Access to download un-expired Movie Rentals on PS3, PSP and MediaGo
  • PlayStation Home
  • Friends List
  • Chat Functionality

Once PSN services are restored, users attempting to log in will be forced to change their password before they can log in. Note that your account password can only be changed on the same PS3 in which that account was activated, or through validated email confirmation.

Sony says the investigation into what happened and the people behind the attacks is ongoing. However, Kazuo Hirai, Executive Deputy President at Sony, spoke at the weekend about the breach and how it had affected the industry as a whole.

"This criminal act against our network had a significant impact not only on our consumers, but our entire industry. These illegal attacks obviously highlight the widespread problem with cyber-security," he said. "We take the security of our consumers’ information very seriously and are committed to helping our consumers protect their personal data. In addition, the organization has worked around the clock to bring these services back online, and are doing so only after we had verified increased levels of security across our networks."

Sony also detailed a ‘Welcome Back Appreciation Program’ for its users. The thank you package will include 30 free days of PSN Plus for every user, selected PlayStation entertainment content for free download (content will differ depending on your region), and 30 free days of Music Unlimited for Qriocity users. Sony says users can also expect additional "Welcome Back" entertainment and service offerings over the coming weeks.

In an update posted this morning, Sony’s Patrick Seybold denied reports that the company was given the opportunity to purchase a list of credit card numbers allegedly stolen by hackers.

"One report indicated that a group tried to sell millions of credit card numbers back to Sony," said Seybold. "To my knowledge there is no truth to this report of a list, or that Sony was offered an opportunity to purchase the list."

Seybold also clarified that while the passwords were not encrypted, the company did employ the use of hashing and the passwords were not stored in cleartext.

  • alhanelem
    ok.... so what happens to the people (like me) who tried to get a PSN account but couldnt because it was down, do we get compensated too?
    Reply
  • kinggraves
    alhanelemok.... so what happens to the people (like me) who tried to get a PSN account but couldnt because it was down, do we get compensated too?
    You get the best gift of all. Hackers don't have all your credit card info.
    Reply
  • virtualban
    kinggravesYou get the best gift of all. Hackers don't have all your credit card info.LOL!, and I mean it, not a cold poker face starring at the screen thinking lol
    Reply
  • Only people who subscribe to ps+ and things deserve any sort of compensation its cool tht sonys giving everyone gifts but the people who annoy me are the people who don't pay anything yet still say what sony are giving us isn't enough. Even people who DO pay for ps+ don't deserve any more than what they're giving as they're giving us a months free ps+
    Reply
  • hellwig
    What Sony didn't make explicit is that by re-creating your password (and thus, re-activating your PSN account) you waive your right to pursue class-action lawsuits against Sony for any damages incurred due to the theft of your personal information. The supreme court just decided (in a case against AT&T) that user agreements can bind individuals who waive their right to pursue class-action lawsuits against a corporation.

    Even if they aren't sly enough to slip this little clause into the whole re-activating your account thing (I'm being a bit facetious there), I have NO DOUBT that accepting their "welcome back package" WILL be throwing away your lawsuit rights. Of course, $15 worth of subscription and some free music/games is probably a hell of a lot more than you'd get joining a class-action against Sony, so it's probably not worth turning it down.
    Reply
  • particleman
    I disagree with you Ajaycloud. I do not pay for PS+, but I have pruchased content from the network. Since Sony ensured that my information would be safe, they owe it to their loyal buyers of their materials to make amends.

    If they did nothing for everyone, would you buy their products again? I probably wouldn't.

    @hellwig

    Right you are about the EULA. There will msot likely be a clause about no class action suits. There is one already filed in San Fransico http://www.techfirm.com/storage/JohnsvSony-Complaint-FINAL.pdf
    Reply
  • clonazepam
    SOE's Everquest II Extended has been shut down stating there was enough concern to do so. I do not know if this has also effected other SOE titles like Everquest I/II, DC Online, etc...

    If this problem reached as deep as penetrating all the PC MMO subscribers info of any sort then well wow...
    Reply
  • clonazepam
    SOE MAINTENANCE In Progress

    --------------------------------------------------------------------------------

    Dear Valued SOE Customers,
    We have had to take the SOE service down temporarily. In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately. We will provide an update later today (Monday).
    We apologize for any inconvenience and greatly appreciate your patience.

    I meant to say WoW not wow... hehe j/k hate WoW...
    Reply
  • bill gates is your daddy
    To receive your "free gift" are you going to have to enter your credit card information first? Then if you do not cancel after the "free" period you will start to be charged?
    Reply
  • razorblaze42
    SOE Everquest II Live servers are down as well as Sony Station.com which would indicate to me all of Sony's PC based online mmo's are down due to these silly hackers....that claimed, "they didn't want to affect gamers"...but that's not quite working out you idiots!!!!
    Reply