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Sony Doesn't Yet Know if Credit Card Info is Safe

- By - Source : PC World

Sony’s PSN has been out since last Wednesday night, and the company Friday confirmed that the outage was a result of an ‘external intrusion’ and that it had actually switched PSN and Quriocity services off while it dealt with the issue.

Though Sony said on Thursday that it would be ‘a day or two’ before PSN was back, that deadline has long since passed and, at around noon today, the company admitted that it really can’t say when PSN will be back. However, it seems the 70 million PSN users may have more to be worried about than a lack of access to online gameplay.

PC World quotes Satoshi Fukuoka, a spokesman for Sony Computer Entertainment in Tokyo, as saying the company would inform users if it found that personal information or credit card numbers were compromised during the attack but whether or not they had been had yet to be determined.

Sony has yet to provide any official information on the breach; however, an SCEE source told PlayStation Universe that PSN suffered at the hands of a LOIC attack, which damaged the server, as well as a concentrated attack on the PlayStation servers holding account information. PSU's source says admin dev accounts were also breached and that Sony "[is] currently in the process of restoring backups to new servers with new admin dev accounts."

The most recent update on the status of PSN arrived at about 11:20 a.m. ET and reads as follows:

I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.
As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience.
                                
-- Patrick Seybold, Senior Director of Corporate Communications and Social Media

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burnley14 04/26/2011 1:55 AM
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Yay for Xbox Live. You get what you pay for I guess.

Or if these guys steal your credit card info, they get what you pay for :)

memadmax 04/26/2011 1:58 AM
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If LOIC was used then it probabley was Anom or an offshoot...

house70 04/26/2011 2:03 AM
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"Sony Doesn't Yet Know if Credit Card Info is Safe"

That's just lame, SONY.
Pathetic.

just4today 04/26/2011 2:17 AM
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What the...

kinggraves 04/26/2011 2:23 AM
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Of course the credit card info isn't safe, Sony has it.

slayer12bot 04/26/2011 2:31 AM
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It is not my friends bank account got hacked after he received a message on psn about how they have his credit card information.

jednx01 04/26/2011 2:31 AM
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Wow this is really starting to be a big problem for sony. If they end up losing a bunch of credit card info, the customer backlash is going to be absolutely enormous...

otacon72 04/26/2011 3:04 AM
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slayer12bot :
It is not my friends bank account got hacked after he received a message on psn about how they have his credit card information.



...right.

mman74 04/26/2011 3:24 AM
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Right ... blame Sony for taking a strict line on a possible security threat?
Didn't Xbox Live users get their accounts account hacked with credit card info and cerdits stolen also a few years back? Wouldn't you have wanted MS to have taken a strict line on security. It seems to me that Sony are taking no risks here and are to be commended.

okibrian 04/26/2011 3:24 AM
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I have lived in Japan now for almost 20 years and I can tell you that Japan is FAR behind the US when it comes to credit card security. If you have been here (Japan) a while and seen how sales are processed, and what POS systems where in use, you would understand what I'm talking about. They have no clue of PCI here and really do not care too much about securing card data. They are of the mind that the card cleared at the merchant so everything must be OK. That's about it. Think about that when you give Sony your credit card data.

okibrian 04/26/2011 3:34 AM
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Example: We have a local PC shop (again, here in Japan) we by parts from here and the POS system they have still runs Windows 95! When I asked them why they have not upgraded yet they said it was because the software they had would not run on any newer version of Windows. So they have not upgraded the OS or POS software in 16 years!!!! Again, well the credit card cleared at the merchant so it must be OK, right? NOT! This is one of many that operate like this here.

alextheblue 04/26/2011 3:35 AM
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jednx01 :
Wow this is really starting to be a big problem for sony. If they end up losing a bunch of credit card info, the customer backlash is going to be absolutely enormous...

No joke, people will be wishing they had used pre-paid cards instead. I'd certainly be leery of leaving my CC info in PSN after that.

Darkk 04/26/2011 3:58 AM
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I deleted the CC info off of PSN a couple of months ago. Hopefully they actually purged it instead of keeping it like some other companies do.

11796pcs 04/26/2011 4:16 AM
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Wow, this is really bad, but it probably happens all the time and this just may be one of the larger security hacks. What I don't get is why they don't save the data on your actual console and when you buy stuff they process the transaction then immediately delete it. It should work right? Also why does this never happen to the credit card companies themselves? Are their networks so much more special or something- is it good luck?

jalek 04/26/2011 5:19 AM
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I hope they didn't pay their "source" for the information, LOIC doesn't penetrate anything, it doesn't even scan, it just floods. The only "damage" is the DDoS.and traffic.

Someone probably socialed their way in through an employee and ran amok.
Recent layoffs couldn't possibly be related.

Anonymous 04/26/2011 5:24 AM
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didn't citi or master cad had a breach as well? I recalled some bank too.....its happens everywhere as long as they use computer to store the info...even your kid can "breach" your credit card while you are sleeping...lol

spectrewind 04/26/2011 7:06 AM
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Having purchased the original 60GB version of the PS3 when it was $600... The OtherOS problem Sony created for itself seems to have become something far more serious. Everything else continues to work fine.

I was using YellowDog Linux prior to the removal of OtherOS. I miss it, my HDMI cable, and a large desktop that worked great. I never hacked my machine.


I think to myself repeatedly, that if Sony had done "the right thing" for people who purchased their product, this kind of thing might not be happening.


This is my last Sony console... I have already recommended people I work with AVOID SONY (nurses, anesthesiologists, etc, that like to game, and they have the money to do it).

I have had 6 different families in my neighborhood ask me to help them with putting a decent gaming console in their living room. People with money to spend...
Three got a PC. Two got XBOX360. One got a WII.
Nobody bought a PS3, after is showed what has been happening after the last year.


SCEA:
I hope someone from Sony (with a brain and decision making power reads this). You had SIX FAMILIES that would have bought a PS3 had I told them to. I made sure NONE of them did, and they are happy.

Are you? NO? Really?

...Good!!

I legally own my games. I do my best to make anyone I talk to NOT buy anything with Sony's name on it. I am the anti-customer you didn't want. Congratulations!

sdeleon515 04/26/2011 8:02 AM
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But you are missing the big point of this whole mess spectrewind, most people who pirated games for Xbox 360 got ban~hammered long~time back. Nintendo 3DS is threatening bricking for anyone using any other OS than the one that came to it. Fact is, homebrew wasn't an initial issue with Sony until pirating became huge and then they responded.

Fact that the service issue with PSN has tons to do with some off~shoot crusade about "omgz we're defending our fellow hackers" is pretty moronic. I'd put my money on one likely scenario: had homebrewing been very minimal with pirating games, there probably wouldn't have been a peep from anyone.

And plz don't give the fkn BS about "omgz sony is an evil evil company that controls its product". Hey pal unless you've been living under a rock I can change out Sony with Apple when it comes to a company managing its product. A Wii is as useless as a console and was a fad. Xbox 360 has, omgz, paying multi~player. Yea its a good console but I don't want to play for Xbox live, really why the fk do I want to?

If this is the outcome of every time makes a little crusade about "we're defending hackers" then how about stopping the pirating of games. I have 4 friends with Nintendo DS's. All of them homebrewed it and have hundreds of pirated games. I may buy my sh*t but yea, 1 person out of 4 buying? I can see how that works and I'm pretty damn sure for every single homebrew that there was on the PS3 there was at least 1 person pirating or adding mods to just fkn cheat a fps shooter.

vfighter 04/26/2011 8:26 AM
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I know Sony and Valve should have tested all of this before hand, but what if it is Steam conflicting with PSN? I mean look at the timing. That would be crazy stupid, but I wouldn't put it past Sony to let something like that happen then not admit the truth because it would cast them in such a dim light.

kashifme21 04/26/2011 11:00 AM
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Lol do we really expect them to admit. Think of the backlash if they admitted credit card details have been leaked.

PS: Sony is terrible lol.

adamboy64 04/26/2011 11:54 AM
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Hmm... this is a stark reminder of what life will be like if cloud computing takes over.
Feel good having no control? lolz..

I shouldn't be laughing, I think I had my CC details in there.. I don't remember now.
Hope Sony can get it under control.

servarus 04/26/2011 12:42 PM
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Haha, homebrew my ass. How many of them really need homebrew games? PS3 playing homebrew apps, kinda degrading. What's the purpose anyway?

brianfulcher15 04/26/2011 4:19 PM
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lucky for me its been so long since i bought anything on the PSN that my credit card has long expired...

... but i really do want my damn portal code so i can install it on my PC... portal sucks on the PS3...

Anonymous 04/26/2011 4:41 PM
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hahahahahahahaha burn Sony burn

bill gates is your daddy 04/26/2011 4:47 PM
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spectrewind :
...I do my best to make anyone I talk to NOT buy anything with Sony's name on it. I am the anti-customer you didn't want. Congratulations!



I am with you. I used to be a Sony freak. Sony television, home stereo, car stereo, PC parts, DVD, VHS, PS1, PS2, PS3...etc. You name it...if it had a Sony name on it I would purchase it first.

PS3 was the last thing I purchased with the Sony name and that was an ebay purchase on top of that. Something changed at that company and it shows. I will not ever purchase a Sony product again. Where I used to go out of my way to purchase from them, I now go out of my way not to.

Just bought a new TV...replaced a Sony with a Vizio. Got rid of the stereo and replaced with a Vizio soundbar and satellite sub. Everything Sony has been purged from my life. PS3 is it and will be the last. Going back to PC gaming anyway...minus any Sony parts. Once I move to Popcorn Hour the PS3 will go back to ebay where it was found to start with.

xenol 04/26/2011 5:26 PM
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What's even worse with pirates is that video game neglect becomes a bigger issue for them. So half the time they end up pirating a bunch of games, and never play them. What a load of crock.

Anonymous 04/26/2011 5:59 PM
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Is LOIC even capable of damaging anything that's properly configured?

Anonymous 04/26/2011 6:33 PM
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Sony is doing the right thing here. They are losing money because the network is down. They could bring up the old network at anytime but they want to make sure that credit card information is safe before they do it. I rather have a company like that keep my information because they take the necessary steps to make sure they stay safe. Plus if my credit card information was taken and used I just won't pay the bill. All sony has is your name, address, and credit card information. All people can do is charge it and 99% of the time the credit card company will call you because of it.

mikem_90 04/26/2011 7:02 PM
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The only way a LOIC attack would damage a server is if the hardware was not properly cooled in the first place and was already running too hot, thus extended usage caused damage to the hardware.

"Bob, please don't leave your laundry on top of the corporate network router, the heat is causing a horrid smell."

badaxe2 04/27/2011 12:41 PM
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house70 :
"Sony Doesn't Yet Know if Credit Card Info is Safe"That's just lame, SONY.Pathetic.



Better that than they lie about it though. I've read a report that basically said CFW users are the one's who'd be at great risk, because the virus that supposedly hit PSN was spread through one and because it was essentially a dev kit hack. Since it didn't operate on Sony's latest firmware there'd implicitly be no risk. Unless they managed to hop firmwares before Sony shut PSN down, which is highly unlikely.

You never really know out there.

badaxe2 04/27/2011 12:58 PM
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spectrewind :
Having purchased the original 60GB version of the PS3 when it was $600... The OtherOS problem Sony created for itself seems to have become something far more serious. Everything else continues to work fine.I was using YellowDog Linux prior to the removal of OtherOS. I miss it, my HDMI cable, and a large desktop that worked great. I never hacked my machine.I think to myself repeatedly, that if Sony had done "the right thing" for people who purchased their product, this kind of thing might not be happening.This is my last Sony console... I have already recommended people I work with AVOID SONY (nurses, anesthesiologists, etc, that like to game, and they have the money to do it).I have had 6 different families in my neighborhood ask me to help them with putting a decent gaming console in their living room. People with money to spend...Three got a PC. Two got XBOX360. One got a WII.Nobody bought a PS3, after is showed what has been happening after the last year.SCEA:I hope someone from Sony (with a brain and decision making power reads this). You had SIX FAMILIES that would have bought a PS3 had I told them to. I made sure NONE of them did, and they are happy.Are you? NO? Really?...Good!!I legally own my games. I do my best to make anyone I talk to NOT buy anything with Sony's name on it. I am the anti-customer you didn't want. Congratulations!




Their EULA states they have the right by sole discretion to modify their software agreement, and that the user's continued use of said software indicates their acceptance of said terms.

So basically that one statement covers both end of the argument here. "You don't like the way we're legally allowed to take parts of your PS3's spirit away at will? Find, don't use it."

It also follows that with the right to pursue legal action against anyone who violates their licensing terms. License is key here. Just like a driver's license, it is not your right to "have" or "own" it; only to "use" it on license owner's terms.

Anyways, for someone who personally didn't really care about the Other OS feature, mainly because I think the more I make my console a PC, the more I might as well just be playing my PC.
Sure it'd be cool to code for PS3 or something, (and that's probably the only advantage from both a financial and features perspective I can see XBL having, with XNA), but it defeats the purpose of it being a console. I'd almost want to have another one just to toy around in Yellowdog , Folding @ Home and experiment with on the side.